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Score from 5 reviews Exceptional 9.7/10

Newest reviews for Jerusalem Metropole Hotel

  • Sabina
      Czech Republic
    June 22, 2014

    Good breakfest, nice people

    Bad is not good.

    9.2

  • Alla
      Hungary
    May 24, 2014

    hotel staff is helpful, location is very close to old town (Herod's gate). rooms are clean, you get what what you can for the fair price

    i would not recommend this hotel to girls traveling alone or in two - coming back home from the old city (even though it is very close) on a late evening is not a pleasant experience with Arab people whistling and yelling something at you on the streets. If you are a bigger group, there is no problem

    6.3

  • Rhiannon
      United Kingdom
    April 22, 2014

    Very convenient for access to Old City and for transport to Bethlehem and Jordanian border. Also not far from Light Rail into New City. Situated in busy street with plenty of shops and (mainly) fast food outlets. For a more conventional meal, try the City Cafe - a short walk in the direction of the Damascus Gate. It's better than its unpretentious appearance. Spacious, comfortable room with fridge and kettle etc., good breakfast, helpful staff. Would not hesitate to stay here again.

    Street could be a bit noisy but wasn't a problem for us. The restaurant seemed only to open for parties - something of a disappointment as it had good reviews and places nearby for a sit-down meal were not necessarily that common after 8 or 9 in the evening.

    8.8

  • Andrew
      United Kingdom
    April 13, 2014

    An ace location in the Arab district and close to the Garden Tomb. The staff couldn't be more helpful. I loved it.

    9.2

  • Julia
      United Kingdom
    April 4, 2014

    Most of the staff were friendly

    Sheets and pillow on bed were filthy, hadn't been changed from the previous guests!

    5

  • Anonymous
      Russia
    March 25, 2014

    Good location. Just near the Old City. Clean rooms. Delicious breakfasts.

    Very poor Wi-Fi signal strength: you need to put your device on floor to get internet working. Sometimes (5 or more times a day) there is cigarette smell in apartments. There is loud prayer speech from Islamic mosque that hears 3 times a day at all Palestinian district.

    7.9

  • Muhammed
      United Kingdom
    March 17, 2014

    Friendly staff, very close to the old city

    7.5

  • Juned
      United Kingdom
    March 9, 2014

    The friendly service from Staff and a safe environment.

    We would've appreciated if evening meal was explained as an option when making bookings.

    9.2

  • Anonymous
      Canada
    March 9, 2014

    nothing

    breakfast,whole place is dirty, no star hotel.

    2.9

  • Svetlana
      Russia
    February 22, 2014

    The hotel is close to the old city. The room with courtyard view was quiet. The breakfast was copious, though sometimes they forget to serve juice or milk.

    Wi-fi is available only in the lobby. When big groups stay in the hotel, it becomes very noisy. And the staff can't manage so many people at breakfast.

    6.7

  • Svetlana
      Russia
    January 29, 2014

    Location is superb, just a few steps from Herod's gate. Good money exchange nearby. The room with backside view was quiet, no noise from outside. Warm blankets helped to keep warm during cold winter period. The breakfast was good, bur sometimes they forgot to bring juice. Elevator is a plus.

    Thin walls, gets very noisy when a big group arrives. No wi-fi in the room, only in the lobby. I'll definitely stay in this hotel again.

    7.5

  • Bert
      Belgium
    January 27, 2014

    Great location: in the middle of the lively Arabic neighbourhood (shops are cheaper here than in West Jerusalem). Nice breakfast. Delicious welcome drink.

    Even with the heater on, it stayed cold at night. The television might be flat, but there were only three channels working. The whole place is a bit old and could be cleaner.

    7.5

  • Fran
      Spain
    January 22, 2014

    Location. It's close to the Damascus Gate, to the bus station to go to Betlehem and relatively close (around 10 min walking) to tram stop which takes you to Jerusalem Central Bus Station so you are easily connected with the airport. Breakfast was excellent.

    I found the price a bit high though I guess it was because the Christmas time. It is true that hotels around the area weren't cheaper for the services they offer.

    9.2

  • Vladimir
      Russia
    January 13, 2014

    Good place near the old city walls, in arabic district. Close to the bus station, so it's easy to get to the airport in Tel-Aviv.

    Arabic district is dirty, and noisy. Only Arabic television channels. Slow internet, available only at the reception. Poor, very poor, condition of the facilities, room was very dirty, with dirty spots on the ceiling, moisture and insects. Furniture is old and broken. Very dark room, actualy only 3 small lambs in the room. Breakfast was bad, extremly poor choice of dishes. Bathroom was also bad, some tiles was cracked, some was absent, and everything was coverd by black mold. Price is extremly high for such things.

    4.2

  • Anonymous
      Poland
    January 12, 2014

    Fine breakfast though coffee could be better, Tea and coffee in the room.

    Localisation: though very close to the city walls and Damascus Gate - it's in a shabby area. The shuttle from Tel Aviv did not want to go this area... Could have been cleaner... the stains on the ceiling... the bathroom - the lift.... make it a bit worse than expected.

    6.3

  • Anonymous
      France
    January 9, 2014

    Location is good. Hotel has potential to become a good hotel but lots of small improvements are needed for that.

    2 lights in my room were not working. One was repaired after 2 days. One shower screen was not present, transforming my bathroom into a swimming pool after each shower. Was not repaired during my 1-week stay. Two times the breakfast was not ready at 7h00 as promised, but 15 min too late. WiFi only works in the lobby, not in the rooms. The hotel itself is quite noisy: the doors make lots of noise as well as airco's. Some of the staff is helpful and competent, but not all. Room cleaning was below average. Some towels were quite old.

    5.4

  • Anonymous
      Israel
    January 7, 2014

    Friendly staff. Quite and good location.

    I really enjoyed staying there, but it was a little bit of a messy feeling, with broken windows in the hall, mess when you look around a corner etc.

    7.1

  • Daniel
      Israel
    January 5, 2014

    Mold and mildew in the room. Very over priced. I would not carry this hotel on your site and it is definitely not 3 stars!

    3.3

  • Oznur
      United States of America
    January 4, 2014

    The location of this hotel is conveniently across from Harod's Gate of the walled city in Jerusalem. Staff were friendly and worked hard to accommodate the best they can.

    We have visited this hotel during Christmas season, so it was a bit pricy for the value. Breakfast was adequate with room for improvements. Hotel needed more attention all over in maintenance, cleanliness, internet, and food services. It was more of a one star hotel rather than three. When our reservation nights were over, we moved to another hotel which I wished we did from the very beginning.

    5.8

  • Anonymous
      Hungary
    January 2, 2014

    The location is right next to the old city.

    The hotel is not really clean, and breakfast could be better. The hotel is situated in the muslim part of jerusalem therefore the close vicinity of the hotel is really dirty/ugly, but at least not dangerous as there is police station in the street.

    6.3

  • Anonymous
      Germany
    January 1, 2014

    the location is really good, close to the old city, the Arab area is quite likable! from the outside the hotel looks poor but rooms are really nice and new, a kettle and instant coffee was in the room, as well as a fridge.

    no hairdryer available, breakfast was insufficient (coffee in paper cups, no fresh fruits, toast only, ...) and the towels could be better ;)

    5.4

  • Carme
      United States of America
    January 1, 2014

    - Kind and helpful staff. - Very good breakfast with great veriety of very good local local food. - Great location. - Cleanliness of linen. - Common areas well kept.

    - Hallways and rooms VERYpoorly kept. - Access from street even dangerous because the stairs are broken.

    6.3

  • Luiz
      Italy
    December 31, 2013

    Although I rated the hotel fairly, I can say breakfast was good, better than expected for the grade fair I gave to it. Cleaness was poor. The tour to Bethelen I booked at the hotel reception was a mess since the departure one hour later than the scheduled time.

    I liked to get acquainted to this hotel neibourghood and to be sure that next time I will book a hotel far from this place. I will try the modern Jewish Jerusalen.

    4.2

  • Anonymous
      Poland
    December 27, 2013

    Location

    Personel is friendly, but nothing to do. The hotel is dirty and not enought ready even for 2 stairs. All is demaged. No internet in rooms. Much better and less prices are Victoria Hotel, which is not so far from them, and price lower.

    3.3

  • Karolina
      Germany
    November 20, 2013

    The location was perfect, as well as good was the standard of the rooms. Little bit older but still all right

    I had the feeling, there are better and worser guests. I was told a few times to change my place during breakfast, because a group is comming. Also after groups there was hardly something to eat for breakfast and the waiter was very slow

    6.3

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