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Newest reviews for Legacy Hotel

  • Christine
    July 25, 2014

    The location was great, the staff were very helpful. The breakfast was very good.


  • Maiko
      United States of America
    July 23, 2014

    Rooms were very clean, restaurant extremely tasty.

    The lady at the front desk wasn't nice at all, it's as if she was doing us a favor in giving us our room, extremely rude. The location wasn't the best, especially at night, it felt a bit dangerous.


  • Anonymous
      United States of America
    July 22, 2014

    Excellent Food


  • Anonymous
    July 18, 2014

    Lazy inattentive staff from reception to restaurant. Interior is quite run down.


  • Krystian
    July 6, 2014

    The location is just 0.5 mile from the Damascus Gate; Free car park is provided for guests; breakfast gives multiple options and is really tasty; WI-FI is fast

    Firstly the staff: They are there but as they weren't interested in providing any kind of assistance. One has to ask for everything and even then the help is given reluctantly. The only helpful person was Rana from the Reception - she outdid her duties by far. The staff at the breakfast was just opposite - very helpful. We were never told that the password for the WI-FI was operational for 24h only. That was something I figured out myself. Finally bar was supposed to be open until 00:00 but when we returned to the hotel at 22:40 we were told that the place was closed and that nowhere else alcohol was served :(


  • Jutta
    July 5, 2014

    The restaurant on the 5th floor amazing, the garden restaurant was amazing! I would stay there over and over again! Just fabulous!



  • Anonymous
    July 5, 2014

    I think it would be a nice touch if the personell in the breakfast hall could at least smile and greet the guests. Maybe ask if the guests would like to have a coffee instead of the guests having to go look them. Hairdryer would have been nice to have in the room.


  • Marielos
    July 5, 2014

    Nice location , walking distance to the Old City, friendly staff. Comfortable and clean. Good restaurant on the roof. Yummy breakfast to satisfy all tastes.


  • Robert
      United States of America
    June 30, 2014

    Excellent breakfast.


  • Anonymous
      United States of America
    June 29, 2014

    The location and the staff were great!

    The rooms are really small and the bathrooms are dangerously small and slippery with possible accidents waiting to happen on the sharp ledge on the floor of shower stall exit and the drop from floor of bathroom to bedroom. Breakfast was mostly canned fruit and premade eggs from a mix.


  • Anonymous
      United Kingdom
    June 25, 2014

    Breakfast is amazing, hotel receives you with some fruits is very confortable

    The internet really does not work, they should not offer internet in the package if does not work; The breakfast is amazing, but the room is also messy as staff dont need to have time to re-organise the tables, even if the room is empty


  • Vicente
    June 23, 2014

    Staff was very attentive and helpful. Very good breakfast. Nice views to the Old Town

    It is a bit difficult to find the parking.


  • Winnie
      United Kingdom
    June 23, 2014

    The hotel was newly refurbished with spacious rooms. Close to Old City and some shops and trams. Great breakfast, vast choices and good service

    Staff tried to be helpful by providing information about Shabbat and shops opening, which were unfortunately inaccurate. We were told that the shops would open around 7pm on Saturdays, but things were only warming up around 9:30pm. Facilities were okay, just the basics. Wifi was temperamental but good once you can get it up and running. The closest entrance to the Old City was the Palestine quarter, which was the less pleasant area. The location of the hotel was okay, but quite far from the main sights / busy streets.


  • Inge
    June 19, 2014

    The breakfast was excellent and the room very nice.


  • Lorne
    June 18, 2014

    Location was in walking distance to the Damascus gate of old Jerusalem. Restaurant was gourmet! Walking distance to LRT. Staff was very pleasant and helpful.. Room was large and clean.

    My wife and I could not use the swimming pool together. Men and women swam at separate times. Walking to Damascus gate was through a very scuzzy area. WiFi had to be reentered with every use. No FOX channel on television.


  • David
    June 17, 2014

    no spa for normal use


  • Timothy
    June 16, 2014

    Location was excellent

    Breakfast was not so good


  • Anonymous
    June 12, 2014

    Close to the old city. Very convenient. Nice rooms, good breakfast.


  • Francois
    June 11, 2014

    Excellent location nearby the Damascus Gate. Guarded parking is free. Staff is very helpful and competent. Restaurant is offering great choise of food of excellent quality. Great view too. Hotel staff respects commitments.


  • Anonymous
    June 7, 2014

    Terrible service at the reception and during breakfast.


  • Anonymous
      United Kingdom
    June 5, 2014

    The location was incredibly convenient, about 5 mins walk to Damascus Gate. Our room was on the 4th floor with a little terrace to enjoy the great view over the Mount of Olives. Clean and air conditioned with free wifi access from the room. The food at the restaurant downstairs was good and fairly priced considering the area. Great breakfast buffet with a wide choice of freshly cooked food and fresh fruit

    Not many restaurants around if you fancy a dinner out in the evening so we quite often ended up having dinner in, which was fine as we were pretty exhausted after our long walks Service was a little sloppy at times; our toiletries were not replenished until we asked for more. Towels and bathrobes were removed on a daily basis and not replaced unless we asked. We were given a double bed even though we requested twins but at least we had a great view.


  • Marek
      Czech Republic
    June 4, 2014

    Close to old city, good breakfast, nice staff


  • Charles
      United Kingdom
    June 4, 2014

    attitude of the reception staff who did not appreciate that they were in a service industry. Attention to detail was poor


  • Hanne
    June 2, 2014

    Nice and clean room, nice restaurants and the food is excellent. The restaurant outside is very nice. Very helpful employees.

    The WiFi connection is not good. We needed to go down to the reception to have a good connection.


  • Irakli
    May 29, 2014


    I think TV didn't work :) but we didn't come for TV watching, worries....


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