Mamilla Hotel    

wonderfull hotel

room too small

Attention to details, decor, room design

SPA is not easily accessible

very close to the wals of old Jerusalem great view from roof restaurant

really expensive

exellent location, great staff, beautiful hotel

Hipster style

Everything! Fabulous design. Great location, very helpful staff

The Mamilla is a beautiful hotel with extraordinary architecture and facilities. You can't beat it for it's design, visual interest and location, location, location. Imagine looking out your window to a view of the old city. At night it is golden and you feel as if you were in movie and it's a set. The rooms are interestingly designed and made use of somewhat small spaces. Food was fantastic, the breakfast was a feast! Truly, the hotel is a feast for your eyes and aesthetics.

O.k., so they need to fix the shower issue. The bathroom looks gorgeous but the shower has no door. There's a drain on the floor that is intended to capture the water from the shower but it doesn't work. Instead the water flows all over the floor. I asked about it and was told they were attempting to fix it in some way -- not sure how. Also, the lights in the room. Very dramatic but difficult to get the hang of them and there needs to be more light in the room because you really can't read in the room. Upgrade to a suite if you can because the regular room is a bit small. And eat in the cafe rather than the restaurant. The rooftop restaurant has a gorgeous view but it is super expensive. The hotel has quirks so if you are easily irritated by small things, this isn't the place to stay. I was able to overlook them all and stay very zen about the experience. It's a gorgeous place in an absolutely fabulous location

staff, food, clean and very well kept

business center smelled of cigars; people watching computer tv shows there making noise . needs to improve it.

ambience

definately did not like the food. that is the reason that i dont want to stay there any more. i expect a much more traditional menue for friday night.

The staff very cordial and helpful. Excellent location : 2 minutes for the old city.

The linen has been spotted by me,and not changed. I put a towel to cover the spot. The mad took the towel away, and did not change the linen!

elegance

1. wifi arrangements are unnecessarily complex and user-unfriendly 2. very modern design somtimes at the expense of function eg the 'opaque' glass between bathroom and bedroom is an inadequate for shielding the bedroom from a light switched on overnight; inadequate counterspace in bathroom,...

Breakfast

No free wifi in room

You shoul inform that your spa is outiside the hotel... You have to criss the lobby with anadia cross the bridge outiside in a cold day after a massage with your body got and no one to tell u or open the foro... It is ridiculous to stay in a such good and modern hotel with this inconvenience, at least inform that is outiside and not in the hotel...i got a cold aftethis terrível experience.

Spa outiside the hotel and not be informed ...... Such great hotel should have private entrance or for one floor to another and not cross the lobby and go outiside... Big mistake!

Design Breakfast Location Staff

Price - expensive

The hotel was very nicely designed and comfortable. Our room was quiet. The selections of food at breakfast was outstanding.

Our only complaint was that the concierge failed to make a dinner reservation for us even after she called us to confirm that she would do so.

Location

There is no correlation between the price of $430 incl taxes and what we got. Service was poor and unfriendly (maybe because the reservation was not made directly?). The hotel was understaffed for the weekend. During check out we were informed that parking is not included (it is a secret, not written in the reservation/ in the parking lot/ in the room) and the receptionist forgot to give us the pass to leave the building. We had to park again and return to the reception to get the pass. The rooms are too small and no one ever gave a thought about their functionality. The lay out of the bathroom is a disaster! The rooms would fit as single rooms but for a couple, they are nearly impossible. In general, the hotel is too dark all around, the elevators services is bad, the room doors do not provide noise insulation and open towards the corridor and are therefore dangerous, the intercom from the parking is not answered promptly and the list goes on. I would definitely not go back.

Everything :)

The Bar, which was a bit loud

it was so beautiful, well maintained and great location

location facilities

Amazing building, super modern facility, just steps from the old city. Attached luxury shops made gift getting real easy. Valet parking was super cheap relative to any other hotel around the world. Staff was very friendly and always willing to help.

The beds were too hard for our enjoyment, the sound system on the tv didn't work (on low volume it would only play through speakers in the bathroom), and WiFi is not included in your room rate but charged hourly at 30 nis per hour.It took us 4 attempts to get a crib for our daughter on the first day.

Really nice design-hotel. The bed was sooo comfortable!

Some of the reception-staff.

The hotel is quite new and has a very interesting design. Not too many people - calm and quiet. Location is excellent.

Generally, everything was very good. The hotel staff could be better in such a hotel - very often they just pretend to be helpful. Also it is expensive, but hotels in Israel are expensive in general.

design, restaurants

the bathrooms have only one sink and no door to the toilette...not good!

Great location

Beds poor, staff in terrace bar poor, closed bar in front of me and wouldn't provide a drink, mini bar locked...

Location was superb. Close to shopping strip and Old city.

Design was pretentiously artsy. Suite was too unorthodox albeit technologically advanced. But overall you get stressed figuring out how all those switches and moving wall work. So, good for those who lie to toy around with your dwelling. Bad for those who want to just relax in the comfortable settings.