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Newest reviews for Mount Zion Hotel

  • Nicolette
      Israel
    August 30, 2014

    The location and view was amazing. Very clean hotel. Lovely food. The pool was wonderful, never really crowded.

    The standard room was smaller than I expected for the price. The bottom of the paddling pool needed cleaning, a lot of sand/ dirt had accumulated there.

    8.8

  • מרטין
      Israel
    August 17, 2014

    Friendly staff upgraded us to suite. Good breakfast buffet.

    Noisy breakfast room when many guests

    8.8

  • Anonymous
      United States of America
    August 10, 2014

    location, cleanliness, breakfast, layout, charm, most of the staff, efficiency, nice little touches, view, quiet room, terraces, pool

    one breakfast room guy a little brusque but not bad, expensive but consistent with Jerusalem prices in general, really not much not to like

    9.2

  • Mark
      United Kingdom
    August 4, 2014

    The location was excellent, the unquie feel of the hotel was delightful, the pool area was very well laid out.

    Nothing

    9.2

  • Anonymous
      United States of America
    July 21, 2014

    Great hotel. Architecture of building is magnificent. Makes yo feel like you are in Jerusalem. Extremely helpful front desk staff. Location provides a spectacular view of the Old City. Within walking distance of center of city, but easier by bus or cab.

    10

  • Anonymous
      United States of America
    July 20, 2014

    This was my third time staying at Mt. Zion hotel - it is a beautiful hotel, clean, and most of the staff was very solicitous especially in the security situation we had in July 2014.

    If a hotel advertises free parking with a room then they should have enough parking available for all guests that request and need it. I rented a car partly with the knowledge that parking was available. Guests are allowed to park in two very small lots across the street - competing for spaces with regular Jerusalem residents and with people attending the renowned Jerusalem Intl. film festival. I had to double park and run into the hotel when I checked in to ask about parking and the security and front desk staff were extremely short, unfriendly, and unhelpful. I was told to just 'find something on the street' - 'it's not our problem.' I was very fortunate that the staff at the Scottish Hospice Guest House, where I had been staying before, allowed me to park on their grounds for the rest of my time in Jerusalem. Mt. Zion is a beautiful hotel, but they need to take much better care of their guests with respect to parking.

    8.8

  • Dalibor
      Croatia
    July 14, 2014

    location is great

    beds are not king size, rooms are not quiet, some rooms have shared entrance, view is not always the best

    4.2

  • David
      United Kingdom
    July 13, 2014

    Good well informed and friendly staff. Very nice breakfasts.View from our room over the valley outstanding

    Nothing

    7.5

  • Pierre
      Belgium
    July 12, 2014

    An excellent position away from the croud, close enough to the city, easy to park, and a large pool to cool down in summer. Personal helpful on request;

    Oldish hotel, needs some bathroom refurbishment.

    6.7

  • Catherine
      Australia
    July 11, 2014

    Wonderful location a short walk from the old town, friendly staff, comfortable room and lovely pool to relax in after a hot day in Jerusalem.

    Queen bed although was comfortable was just 2 singles pushed together.

    9.5

  • Robin
      United States of America
    July 8, 2014

    The hotel has magnificent views of the city. The pool area is lush with flowers and has good food service.

    For the money, it is differently not worth it . Our room was very tired and tiny and dark, when we asked to change rooms I was told they did not have any others. I asked to talk to the manager and still no other rooms available. I went downstairs and asked to speak to the manager and with a great deal of attitude, I got a larger room, but the room still had cleanliness issues and I got a lot of attitude for expecting more for $450/night, The daily cleaning left soap scum, not enough towels, no turn down service and generally a hotel that is not customer sensitive or friendly. Their is a sercurity guard at front of hotel when you arrive but no one to call you a cab. Front desk service not customer friendly. I can see at one time this was a beautiful boutique hotel but I would stay at the King David or a better hotel where they really care about the customer and typical services like having a washcloth in your room and having a light bulb fixed actually are taken care of. Don't spend the money on this hotel!

    4.2

  • Elyane
      Luxembourg
    July 6, 2014

    The view

    Very poor service according to price Personnel is not helpful Bad job room maid Very poor service or sometimes nobody at bar swimming pool Etc etc etc

    5.4

  • Aron
      United States of America
    July 2, 2014

    lovely grounds and pool gym could use some updating quiet hotel rooms could use some upgrading breakast was good

    gym and sme of the rooms could be updated

    6.3

  • John
      United Kingdom
    June 26, 2014

    the location is exellent

    some staff could be a bit more friendly

    7.5

  • Trudy
      United States of America
    June 24, 2014

    Great Breakfast! Staff was wonderful, rooms were clean and comfortable. Would defiantly come back!

    10

  • Louise
      United Kingdom
    June 23, 2014

    The pool area was fab Breakfast was pretty good The staff and service was generally good, especially compared to other hotels we stayed in in israel during this visit. Location was good, could easily walk to the Old City.

    It took over 20 minutes to get our luggage out of storage as apparently the bell boys had all gone home with the keys and they couldn't find a set! It was not clear that you could get waiter service by the pool so we waited a couple of hours until someone else had enquires. The food was good but when the meal came our french fries were cold.

    7.5

  • Elaine
      United States of America
    June 13, 2014

    Beautiful view, quiet, restful room. Breakfast was an incredible selection of sweet and savory. Helpful, friendly and courteous staff.

    8.8

  • Sandra
      Australia
    June 8, 2014

    The old world charm and beautiful decor,courtyard gardens, breakfast and room with balcony.enjoyed our stay and would return.

    When we arrived at hotel, room we were given was very tiny. Complained, and was allocated a better room with balcony. The staff were very helpful in this regard. The only other thing I would mention to further guests is its a fair walk to old city. Walking up hill but ok on way back, or you can take cab for 30 to 40 nis oneway.

    9.6

  • Sheila
      United States of America
    May 20, 2014

    The unusual design of the place, the quiet, the magnificent view, the exotic oriental feel of the decor. The staff was very friendly and unusually helpful. I can't wait to come back. My guests also loved the hotel

    10

  • Brian
      Canada
    May 16, 2014

    This is the most interesting and beautiful hotel in Jerusalem. I have been to Jerusalem many times. On a previous visit in 2008, I was taken to the Mount Zion for lunch. I was captivated by the view from the lobby cafe window as well as the history, architecture and furnishings at this hotel. Since then, I have tried to stay at the Mount Zion on subsequent trips, but it was not available, until my most recent trip in April 2014. I loved everything about my stay at the Mount Zion.

    10

  • Anonymous
      Italy
    May 15, 2014

    Location just out of the Old City - 10 minutes' walk - and with a nice view.

    The room was a bit noisy because of the air conditioning and the cooling fan of the refrigerator.

    7.9

  • Anonymous
      United Kingdom
    May 8, 2014

    Beautiful old building well located closed to the old city. Friendly, helpful staff. Lovely pool. Comfortable large bed.

    Our rate didn't include breakfast and we thought the cost of breakfast very high. However, it was very good quality. We had one meal in the cafe which wasn't good and sent back the pasta which was not well cooked.

    9.2

  • Paul
      United Kingdom
    April 30, 2014

    We have stayed several times over the years. We like the hotel's staff, location, gardens and ambiance.

    7.9

  • Brian
      Australia
    April 28, 2014

    Position was great. Staff friendly. Beautiful outlook.

    Was a bit pricey for value

    7.9

  • Nadja
      Germany
    April 27, 2014

    Great location, nice view from the hot tub on the old city, great breakfast, very nice staff, we really enjoyed the place.

    the housekeeping is a bit slow... we left the room at 8:30 am, came back at 2:30 pm and found the housekeeping in our room... then they hurried up but it was not really great (clean). they simply forgot some things to pick up, etc. not too bad, but the only thing that wasn't exciting.

    9.6

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