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Jaffa Gate Old City, Jerusalem, 14085, Israel – Show map
Excellent location – rated 9.7/10! (score from 717 reviews)
Rated by guests after their stay at New Imperial Hotel.
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178 properties in Jerusalem
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717 verified reviews
They speak your language!
New Imperial Hotel's staff speaks: French, English, Arabic
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Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in public areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 16 per day.
Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
French, English, Arabic
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged USD 35 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 717 reviews
Value for money
Show reviews from:
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Room, facilities, breakfast,internet, bathroom
Very nice staff. Loved the feeling of history in the walls.
It was all good.
Location is walking distance to most attractions in the Holy City. Breakfast spread was most enjoyable. Staff eager and ready to help and answer questions.
Everything except for the location. If I had stayed more I would have been sick. The room was tiny and cold. There was no sunshine at all. It was in the process of renovation, but the staff never talked about it. Unpleasant experience.
Very simple hotel, perfect for those who like it simple - but few amenities, and it needs a good renewal.
Perfect location, ask for a room with an old city view. Excellent view of the citadel.
Plumbing antiquated; cannot flush toilet tissue. TV did not work, Hot Water trickle. Noisy location.
Great location at Jaffa gate saved us much time. Lots of room in Family suite. Exterior court yard, common room interesting; staff very friendly. Food generous if plain.
great location and faded glory style
Too cold in winter. Ceiling is really high and it takes forever to warm up the room using air conditioning.
Best location ever! View from our balcony on Jaffa Gate and Tower of David.
Outside noise even on a quiet night. singing pedestrians long into the night. Street music festival very loud right outside, but this not objectionable as it was an official event Shower not fantastic. Breakfast limited and cold.
Location, sense of tradition. Sneaking up on to the roof for a quiet read, stunning view
Very noisy and very old. One of our bedsheets had not been changed. Toilet seat was broken. Maybe 2 english TV channels but 100 in Arabic, just sayin.
We stayed with my 6 year old daughter for 2 nights , the Atmosphere, the two storied room and the view were very nice. It is in the old city and the hotel is in a historical building . It very comfortable to see the sights . The hotel is very quiete. Nice staff. Very attentive and helpful . We liked the breakfast . And the view from the roof ! It is possible to leave the luggage after the church out , thank you!
No parking, no explanation upfront. Manky beds and not great linen. It is an ancient hotel in an ancient place so you have to take that into consideration.
Proximity to old city, breakfast not bad.
No lift - quite a lot of steps to the top floor.
The location - a short walk to the Western Wall and other sites.
Not so good things... - Alas, the room was *really* cold, even with (air-con) heating on
Good things... - Location (right beside Jaffa Gate) - Really helpful, welcoming, friendly staff - Fair range of items at breakfast - Room cleaned/serviced each day - Able to leave luggage to collect later in the day
Perfect location - one of the few hotels inside the old city. Very friendly and helpful staff.
The bathroom needs renovation, the cleaninness should be better
Great location in the old city, very interesting and friendly personality of owner, sufficient size of room
Cold in the winter and not super comfortable.
Location location location. Very nice staff.
Wifi in my room didn't work Beer to expensive in the hotel
Location is everything in this case! Loved staying inside the old city and Jaffas gate was an excellent choice. Breakfast was very good! Rooms were nice and clean enough.
Hot water was not provided 24/7.
Staff and location..
Очень маленькая и неудобная ванная комната. Нет лифта.
Идеально расположен у Яффских ворот. Доброжелательные сотрудники на reception. Приемлемый завтрак.
The location is amazing, but be aware, the Jaffa Gate is a main entryway to the city and can be loud, bring your ear plugs. Also, our room had beautiful windows but light drapery so if you need your beauty sleep, bring an eye mask. Lastly, this is not the Mariott or Double Tree, the hotel is charming and steeped in history, it is not brand new (Kaiser Wilhelm stayed here at one point). If you know you are a high maintenance traveler requiring new and modern fixtures and electronics, go somewhere else and spend the extra money.
The owner Dijami (sp?) was always available, curteous and made us feel right at home. The location, just inside the Jaffa Gate can't be beat. Our family room for 4 had a very small balcony where you could look outside and literally see the gate! Breakfast was provided every morning,and the buffet attendant and chef were extremly reponsive when I alerted them of my daughters severe peanut allergy. Room was clean and the split level loft with two twin beds was charming and perfect for a family of 4. Our family was focused on maximizing our 3 days in the old city; out early to explore the multitude of historical and archeological sites and back late, exhausted and ready to relax. New Imperial exceeded our needs and expectations. Wifi was fantastic! Overall, amazing experience, highly recommend you stay here! Special thanks to the New Imperial team for making our stay an amazing one.
The room I stayed in was superficially clean, but I felt it could use a good scrubbing overall.
Location, helpful staff, good breakfast (accompanied by a surprisingly pleasant tape of holiday music).
The rooms are a bit grim i'm afraid and the breakfast was a bit limited.
The staff are excellent and the location in the old city is great. The communal area's were interesting and had character.
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