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Jaffa Gate Old City, Jerusalem, 14085, Israel – Show map
Excellent location – rated 9.7/10! (score from 733 reviews)
Rated by guests after their stay at New Imperial Hotel.
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733 verified reviews
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New Imperial Hotel's staff speaks: French, English
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WiFi is available in public areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 16 per day.
Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private)
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged USD 35 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 733 reviews
Value for money
Show reviews from:
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Score from 78 reviews Very good
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Score from 368 reviews Good
Right next to the Ben Yehuda Pedestrian Mall in the very centre of Jerusalem, Alon Hotel offers air-conditioned studios with free Wi-Fi and flat-screen cable TVs.
Score from 314 reviews Good
Abraham Hostel is in Davidka Square, near one of Jerusalem's most famous markets. All rooms provide free Wi-Fi, air conditioning, a private bathroom and a fridge.
Score from 588 reviews Very good
Room was ok, but I prefer little bit more modern bathroom.
Location was excellent. Easy to find for those who is new to the old city. Staff were all friendly and helpful. Room was spacious and clean with no frills. Breakfast was good and plenty. I felt home away from home in this hotel!!
Room in the lower level facing the street might be a little bit noisy in the morning but not really a big deal for us.
location; sort of aged classic. a bit worn, but wonderful old time atmosphere. helpful staff
long climb up for old folk.
Location just steps from the Jaffa Gate is ideal. Staff was courteous and VERY helpful. Good mix of guests.
There couldn't be a better location. Staff extremely good and helpful. Room very basic but comfortable. Will stay there again anytime.
Friendly Staff, Good Service & Very Quaint Hotel
Hotel Equipment Storage in Common Areas
Great building with awesome architecture and its own interesting history in the historical centre of Jerusalem! Picturesque imposing and inspiring interior, tasty and multivarious national breakfast, welcoming receptionist and authentic atmosphere.
Excellent location close to the Jaffa gate. Easy access to walk everywhere in the old city but close enough to escape to the modern part for a western style meal. The highlight for me was the light show at the Tower of David museum across the road.
The ever present smell of cigarette smoke which even found it's way into the hotel. The floor area of our room, #7, was 12' x 9' with a ceiling height of 16' so the floor space was small. The biggest negative however was the loud noise from the street below which continued till after midnight and started again two hours before dawn.
Friendliness of staff, location is perfect for sightseeing, security, gate to outer world, mall nearby, meeting point for tours nearby, taxi can drop you off, cosy, comfortable place, a little bit odd but in a sympathic way. If you are not too picky this is perfect. My room was cleaned every day and it's not too loud. An arabian restaurant is in the same backyard that has open on shabbat.
only instant coffee for breakfast in plastic cups, why? But that's bearable.
Quaintness of hotel & friendliness of staff
Some Public Areas used for Storage
The staff - all were warm, approachable and helpful. The room - comfortable. Breakfast - good selection. The location - near the Jaffa Gate, was excellent. The building - though old was in good condition and some rooms were being renovated. Facilities - free wifi, dining room, though we did not have dinner there, electric jug with tea bags and coffee satchels, though no sugar.
The room - the shower cubicle was too small to wash easily.
the charming staff. we had one night up in galilee and were able to leave our luggage and return to the same room. generous breakfast. the location was great - right near Jaffa gate -so noises of old city life + free music at night from the light show at David's tower, We would be happy to come back
need to be fit - the toilet was upstairs in our room/s, and no lift.
The owner and his daughter were perfectly charming and most helpful. I had very good night sleep and the hotel's central location was important and convenient for me.
The bathroom light in the first room that was given to me did not work. It was very nice bathroom though. But I was relocated to another room and all was well.
A quirky hotel with really friendly staff and excellent wifi. Rooms clean and functional with satellite TV, if unnervingly tall. Personal approach to evening meals. The chef designed the food around us. It was delicious. And the location is brilliant. This is one of very few hotels actually within the city walls. If it was good enough for Kaiser Willhelm....
It was amazing experience for us. Historical building, perfect personnel, good food, fantastic location, very good price ... Next time I will stay there again.
The location and the breakfast
very convenient location to explore Jerusalem; internet, breakfast were fine; the atmosphere of the building brings you back several centuries
the bathroom, unfortunately, also brings you back several centuries; at this price level I would have expected a less primitive shower.
Th Imperial is one of my favourites, so now I'm pleased that it's connected with booking.com to make reservations which I can recommend to my Jerusalem-loving friends for convenience. It's important that I always feel safe at this hotel, and the staff are courteous, friendly and always treat me like family. Well done! I look forward to returning!
Except for location nothing else is Good.
There no telephone,bathroom is too small,very old linens and furniture.breakfast is not worth mentioning. WILL NOT RECOMMEND ANYONE.
The staff tried to be accomodating and were quite friendly. The breakfast was great, many choices. The location was excellent.
The water hot pot didn't work. Neither did the replacement. The towel holder was broken off the wall. The TV set up was antiquated and needed batteries. The room and web site bore no resemblance to our actual accommodation.
Palestinian heritage, friendly staff, easy access, great location. Nice bar area too.
A favourite with pilgrim groups so expect sharp elbows at the breakfast buffet. Single rooms are only basic but adequate.
Fabulous spread of an Israeli/Middle Eastern breakfast each morning! Incredibly available front-desk service for every concern and for general information! Atmosphere of being within the walls of the Old City. Night sounds of the all-night Jewish holiday festivities off my balcony. Windows that actually open and can be adjusted to catch a breeze. Historic displays throughout the common areas.
I was completely content, but for others: if you need luxurious bedding or multiple sets of thick towels, don't stay here! If you request an outside room, don't then object to the street noise: prayer calls from the mosque, Torah singing on the plaza, happy early morning Greek bells from the monastery, children's voices at play, etc.
Staff, WIFI, Location
Breakfast quite poor
Owner was very helpful indeed in all aspects
Bed covering not clean. No headboard or wall at back of bed on one side.
Very central, in the hub, able to walk everywhere, very safe! Breakfast was very basic, but okay. Downstairs and upstairs reception filled with antiques and a lovely feel of the "old", quaint
Room was not impressive, plugs stuck on to wall with tape, tv barely worked, aircon use limited! Many steps no porter other help carrying suitcases! We were 2 woman. One night wad more than enough. Staff when they were around were mot overly friendly and it is mot very clean, but acceptable for one night,
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