Palatin Hotel Jerusalem  

Service people were very accommodating. Location is excellent. Rooms are small but very clean. Has plenty of electric outlets for charging electronics. Air-conditioning and cable availability is excellent. Free WiFi with good connectivity. New light rail system is less then a block a way. Even though it is in the very center of town, it is on a quiet back street therefore, no street noise. You do not need a car from that location. Breakfast is simple, but adaquate. Would use them again (and have done so). Bathroom is clean. Good shower and toilet facilities. For budget traveling, would recommend it very highly. Great resturaunts and fast food are literally minutes away. Again, location is amazing.

Would not consider this to be a real complaint, but there is no lobby and that you have to carry your bags 2 flights of stairs to get to your room. But if you are able, this should not be a problem.

Good room (upgrade). Good breakfast. Reasonably-priced beers at reception. Tram connection. Local neighbourhood (nice feel, good bars/restaurants). Helpful staff.

No lift. Tv difficult to operate.

We only stayed one night but the manager was extremely helpful. The breakfast was very good. The walk to the old city was 15 mins. The main shopping and food restaurants were very close by. Overall we wished we had stayed longer.

It was two flights of steps to carry our bags to our room. The rooms were quite small.

Location

Very poor service , no elevator .which make it very difficult to carry your luggage . reception desk on second floor . breakfast was good.

The location was great. It was clean and the bathroom had been remodeled. There was a satisfactory breakfast room on the main level and the food was adequate. The people working there were very friendly and helpful. It is a great location for buses and metro train.

The shower is a convertible type and the drainage was not the best. The woman gave us poor directions to get to the northern part of Israel and ended up taking us way more time.

Excellent location - near the main street with tram (only one line #1), shops, excellent fruit&vegetable bazar, 10min walk to the old city. Easy to get to the hotel from the Central Bus Station (by tram 1), and easy to get from the hotel to other parts of the city (by tram 1 or by buses). Nice friendly staff, good breakfast (variaty of cheese, eggs, flakes, youghurts, bread, juices, tea-coffee). At the first day Wi-Fi didn't work on laptop (though it worked on smartphone), but then it was ok, quite fast and stable. If you need a nice hotel for moderate money, it's for you!

We lived on 3rd floor, so had to take up our luggage, but it's only two times (arriving and leaving). I don't think it's crucial.

Staff is excellent, makes life especially comfy if staying more than a couple of days.

The location. Room was not bad but bathrooms are awful. They shouldn.t let them operate with these kind of bathrooms. The worst bathrooms I have seen in my life. So old and run,down. For the high price they ask for the room I was expecting something better.

I liked the location and the cleaning crew. People fr the reception desk were somehow helpful even though I felt taking advantage of with airport transportation. They did not go beyond their ways to help ya.

Excellent location. Very neat and clean room. Bed super comfy although a bit short. Good breakfast. Staff friendly and helpful in general and spoke English no problem.

Room towards the street = noisy at night on the weekend. Winter visit and no heating in bathroom = cold shock every morning.

Location and price

Its very old hotel, feels cheap, couldnt access wireless, and the staff were unhelpfull

It was ok..nothing special...

About wi-fi I dont like

Location

It is locted in a very convenient area of the city. Easy to access all tourist spots and good for shopping, seeing the old city and getting a feel for the special Jerusalem atmosphere.

The breakfast was too simple and could be improved. The room was small but up to expectations. It is not a big luxury hotel but very convenient and you don't need a car. Parking was a big problem, and I couldn't find cheap parking close to the hotel.