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15 Ben Hilel St., Jerusalem, 94231 , Israel – Show map
Excellent location — rated 9.3/10! (score from 653 reviews)
Rated by guests after their stay at Shamai Suites Jerusalem.
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653 verified reviews
They speak your language!
Shamai Suites Jerusalem's staff speak: Russian, Hebrew, English
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WiFi is available in the hotel rooms and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and costs USD 12 per day.
Shuttle service (surcharge), Airport shuttle (surcharge), Tour desk, Luggage storage, Concierge service, Daily maid service, Bridal suite
Non-smoking rooms, Family rooms, Lift, Soundproof rooms, Heating, Air conditioning
Russian, Hebrew, English
14:00 - 23:00 hours
08:00 - 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 2 years is charged USD 10 per person per night in a child's cot/crib.
One older child or adult is charged USD 23 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 653 reviews
Value for money
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The location and the friendly receptionists. What we liked very much was we were upgraded to a studio de luxe. It was big and luxurious with a nice view.
Spacious appartment on a very central location.
The shower is integrated in the bath tub. The bath is too small to fit a normal person.
The staff - no matter who was on duty, the highest level of service was always provided. Also, the bathroom and particularly the shower - well done!
Very noisy at night - not hotel's fault, though.
friendly, great location, unusually for Israel, great staff
Would have liked to stay a little longer.
location. also the facilities offered after check out were very helpful. shower etc, called for a sherut etc. rooms and facilities are very typical of price vs facilities in jerusalem (not my first visit.)
doesn't really look like the photos. still, its fine, and the location is excellent.
Excellent staff, especially Tanya who's personal attention to our needs made our stay more enjoyable. The hotel's location is excellent for walking to the City Center, Old City and Machane Yehuda market. Comfortable room with balcony.
The only problem we had was lack of an Internet connection. I had to go into the hallway and wait for 4-5 minutes for a connection but usually lost it once I returned to my room. Mike had told me each floor has its own router but Tanya told me that my room, #61 had the worse reception and that management hadn't yet fixed the problem.
It was ideal for our purposes. It's close to plenty of shipping, the main thoroughfares, the Old City, and the new rail on Jaffa Street
My boyfriend and I spent 4 nights here at the end of September and we couldn't of asked for better service, location, facilities and overall value. When we arrived we were greeted extremely warmly and we were provided with a wealth of useful information about the area including possible tours and recommendations of where and what to eat and drink. Our room had everything we needed including free wifi, air conditioning, satellite TV, a sufficiently equipped kitchenette, a great shower, safe and balcony. I was worried when booking that the room would not be cleaned daily as it is an apartment rather than a hotel but we returned each afternoon after an exhausting day travelling round to a spotless made up room which was fab. The location was amazing especially considering the very reasonable price that we paid. Mahane Yehuda market and the Old City were both about a ten minute walk away and a Jerusalem light rail stop was even closer. There are also a couple of late night food shops nearby that also came in handy and Cofix on Ben Yehuda Street (30 second walk away) is perfect for a morning coffee and pastry for just 10 shekels. I have visited Jerusalem many times and staying here made this trip the best yet and I will definitely be returning here in the future.
we liked very much the location; the staff was friendly and the room was clean
Our room had a problem which was supposed to get fixed by 4 pm (we checked in around 3 pm). They could not fix it and about 7 pm we had to move to different rooms. We were moved to the 2nd floor and our room was noisy until the early hours. At least the room rate we paid was quite high for what it has to offer. The room rate in $ posted on booking.com was inaccurate because the hotel uses a fixed exchange rate (I was told) to convert the room rate from NIS to $, which was significantly higher than the exchange rate at the time of the booking. This should be fixed or disclosed.
Location near the old city, 15 minutes walk
After so many days no clean sheets
Situated near the Old Town, Yehuda Market and Yaffa str. 24/7 market is just round the corner. Very nice and helpful staff.
The noise from Ben Yehuda could be heard until mid night during our stay in Sukkot.
Location,close enough to Old City and Yehuda Market. Didnt need bus,taxi or tram at all.
There was no view,it was pretty grim if we had wanted to sit on the balcony. But the rest of the suite made up for that.
The location is central to everything! It's amazing and the staff were very helpful!
Very well positioned Staff very helpful
Very noisy from street with late night revellers at all hours and early morning construction and garbage collection.
Air con. Friendly staff. Excellent location in pedestrian area and ten minute walk to old city, although it's a bit hard to find to begin with - right beside the pizza hutt.
Although generally clean, a little bit more attention to detail would help
Very good location, every day is room cleaning
In the second bedroom are only two uncomfortable folding beds without lamp or any bed table. It wasnt on any Picture of this apartment. The kitchen is equipped very easy.
Location was good
Very noisy location. Street noise was awfull. Ceramic floors throughout the room. Could hear people sliding chairs above us every morning and night. Tub was very dirty. The white tub was covered with brown soap scum. We told them twice that it's not clean and it remained like that for the whole time we stayed there. Six nights. Reception desk is no bigger than a little desk. No room for anything bigger. Reception people were very nice though
we wanted to stay one night and didn't want the expense of a hotel, this was perfect. a comfortable modern suite with excellent facilities,even a jacuzzi.staff were friendly and very helpful, location was really convenient ,near mamilla mall and the old city but near enough to the modern areas as well.would have loved to stay longer, will definitely recommend. thanks
This hotel is located in the center of Jerusalem, just one block to the Old City. Many food chain and shops are nearby. Room is big, clean, quiet and comfortable. Small kitchen inside. 5 minutes walk-in the bus station but very far from train station
The shower was brocken before we check-in. Towels are not clean enough.
Ben at the front desk was particularly nice and helpful!
A wonderful place to stay in jerusalem with good friendly service , clean spacious suites, conivient location. I would come back again here! Also, I will recommend your place to people I know who may come to Jerusalem! Thx- mark
1.) Need soap trays in shower stalls! 2.) Need electric power converters in each room! 3.) More trash bags for trash cans! 4.)Plasic cups, forks, knives, spoons. napkins, paper towels. 5.) Better laundry services. either on site or close laundry mat services , or discount with full laundry close service from your hotel suites. 6.) Create a brochure the best all services, shops, eats, (liquor, wine, beer stores) etc...bus, train, cab, etc.... THESE ARE ALL SUGGESTIONS ONLY! But do think about it! MARK OTHERWISE, A WONDERFUL PLACE TO STAY!
ben yehuda street' s movida too much noisy all the night-time !!!
Spacious apartment with quality equipment and nice bathroom with jacuzzi.
Noise from the street.
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