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15 Ben Hilel St., Jerusalem, 94231 , Israel – Show map
Excellent location – rated 9.3/10! (score from 615 reviews)
Rated by guests after their stay at Shamai Suites Jerusalem.
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614 verified reviews
They speak your language!
Shamai Suites Jerusalem's staff speaks: Russian, Hebrew, English
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WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 12 per day.
Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Concierge Service, Daily Housekeeping, Honeymoon Suite
Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
Russian, Hebrew, English
2:00 PM - 11:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged USD 10 per person per night in a crib.
One older child or adult is charged USD 23 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 615 reviews
Value for money
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The room was airy and roomy. Bathroom was large and well equipped. The little kitchenette was just what we needed.
Location and knowledgable and friendly helpful staff.
Anything to do with Jerusalem bus station! Incredibly rude/ ignorant information desk !!! Also. Jerusalem generally poor service ,also indolent staff in a lot of pricey outlets.
Location and size of room
The mini-kitchen facilities and the size of the living room.
No bad experience at all.
Location was great value best in Jerusalem
Hotel is right off Ben Yehuda St. in a very walk able part of town.
We called to figure out where to park while dropping off out bags, and the front desk staff was very unhelpful and not knowledgeable about the local area. One room was nice and well appointed, but the other had two separate small beds very low to the floor -- ok for kids but not a couple.
I've stayed here previously; this time in a smaller room, which had the facilities I needed and was comfortable. Staff are helpful and friendly, and resolved any issues. Central location was again perfect for everything I needed to access.
I would recommend the deluxe room over the basic room - in comparison, it had better soundproofing/ layout. Weak wifi took a bit longer to resolve than I would have preferred.
Good location and level of apartment confort.
WIFI speed still need to be improved. Location some times could be noisy during the night. More noise isolation it would be great.
Location is the most advantage of this hotel. We stayed in a room on a upper floor with a yard-side window -- this room was enough quiet. Reception does not work after 11 p.m. -- hotel sends a letter with an explanation how to reach in. But the hotel's door with code was broken, so we called up to "emergency" telephone number -- employe came immediately and helped us; next day the lock was fixed. I think, this hotel is a good choice))
There is no stove on a kitchen. Two single beds of a double bed((
I got a low floor with back view which wasn't the most pleasant.
Location and value for money. Wonderful manager Ben who was very welcoming and helpful! Made up for initial disastrous arrival and rude receptionist.
Arrived in the early hours of the morning after an all night flight and doors were locked. Passing taxi advised of another place that we had to go to for late night arrivals. Long way with heavy suitcases. Very rude lady at that place who said we should have known our place only opened at 8.00 am!
Location is good--a block off Ben Yehuda Street & 2 blocks off Jaffa Rd. Lots of shops, restaurants, and Mehane Yehuda market close by. Big sliding glass doors & lots of sunshine coming in.
Beds are narrow & not long enough for tall men--husband & son were uncomfortable. Bathrooms poorly installed and maintained but could be a lot nicer with a little work. Mold, smell & drain issues. One room a little noisy. 15 minute walk to old city.
The location was great,staff extremely helpful and a fair price.Good laundry service available.
Even though it was non smoking somehow the bathroom smelt of cigarette smoke.Staff did their best to resolve it asap.
Location, staff, fair sized apartment
I liked everything! A very helpful staff, good location, near to restaurants, cafes and bars, 10 minutes walk to the market, 15 minutes to the Central Bus Station, 20 minutes to the Old City. Very clean nice room, it's worth for money.
The rooms with balconies on street are slightly noisy, but it's interesting to watch the city life, so it's ok. No cooking facilities, however microwave and water cooker.
I missed a full length mirror
Perfect location. Very friendly and helpful reception. The rooms are very comfortable and clean with a fully equipped kitchen. I liked the two balconies in my suite.
The room was spacious and very comfortable, just like it looked on the web site so not disappointed.
The noise outside Saturday night through to Sunday morning :(
The location and the friendly receptionists. What we liked very much was we were upgraded to a studio de luxe. It was big and luxurious with a nice view.
Spacious appartment on a very central location.
The shower is integrated in the bath tub. The bath is too small to fit a normal person.
The staff - no matter who was on duty, the highest level of service was always provided. Also, the bathroom and particularly the shower - well done!
Very noisy at night - not hotel's fault, though.
friendly, great location, unusually for Israel, great staff
Would have liked to stay a little longer.
location. also the facilities offered after check out were very helpful. shower etc, called for a sherut etc. rooms and facilities are very typical of price vs facilities in jerusalem (not my first visit.)
doesn't really look like the photos. still, its fine, and the location is excellent.
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