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Newest reviews for Hotel Classic Diplomat

  • Jeff
      United Kingdom
    August 14, 2014

    Generally everything was ok - for a night.

    Hotel bar only had beer and whisky - and could hear the noise of the traffic even when inside.

    7.5

  • Anonymous
      Finland
    August 7, 2014

    I love the sweet porter, he is always so helpful:)

    8.8

  • Blake
      Canada
    July 20, 2014

    Great staff! Very friendly, helpful and have great advice. The reateraunt is also excellent and very safe. Tv and cable is good, power only went out briefly one time for ten seconds.

    No hot water for the showers even after asking. Expensive to order beers to the room.

    7.5

  • Anonymous
      Germany
    June 26, 2014

    -Conflicting information on booking.com, even though I select 1 night stay the hotel said that the price was for 8 hours (weird!) -If you are a EU, I mean different expectations, just don't go there. I do not think that it is the right hotel to stay. -Their address on Google Maps was wrong, we wasted 45 minutes to find the hotel

    3.8

  • Anonymous
      United States of America
    June 18, 2014

    Rooms were in good condition. Restaurant was good.

    Staff at front desk is very argumentative. Lacks show of professional courtsey; they appeared to work under an assumption that they were favoring the guests instead of other way round. Extremely disappointed with their service. Taxicab was provided with a driver and vehicle with no paper work. Added to problems on the way to IGI. Overall I think if the staff is replaced the hotel can perform better.

    4.2

  • Ravibabu
      India
    May 16, 2014

    staff and service is Good.

    when booking it was charged as Rs 2000 and when reached they said I need to pay extra Rs 1000 for over night stay which is not mentioned any where while booking.

    5.4

  • Amit
      India
    April 6, 2014

    Near to airport.

    Reception staff behaviour. Cleanliness.

    5.8

  • Vimalah
      Malaysia
    April 2, 2014

    Was an excellent room and location close to the airport. Ideal for arrival after long flights.

    7.9

  • Sourabh
      India
    March 30, 2014

    I like its location. It's room cleanliness.

    Hi doesn't have the bath robe. Which is nowadays basic requirement

    8.8

  • Ewa
      Sweden
    March 29, 2014

    Clean room and bed

    Staff. When I arrived, I had to wait for 65 minutes for picup with taxi... The welcoming words was: Hello why do you look so tired??? In the morning, I wanted to cancel the breakfast, because of short time for taxi - The staff said that the breakfast was included in the price - BUT I specially ORDED breakfast as a choise (it was NOT included in the ordinary price. But I did not get money back for breakfast. Staff was not very polite and helping at all.

    7.1

  • Shyamal
      India
    March 15, 2014

    location

    7.5

  • Sweta
      India
    March 8, 2014

    staff

    4.6

  • Anonymous
      France
    March 7, 2014

    - Staff, in general, was quite helpful.

    - It is over priced. - Wi-Fi was not working. - If you ask for IDs of all the persons who are going to stay, please inform them beforehand.

    5.4

  • Douglas
      United Kingdom
    February 24, 2014

    A good hotel, only five minutes drive from the airport and a short walk from the metro station. Staff were very helpful, rooms were well furnished, very clean and most comfortable. We didn't fall foul of the 8hour daytime stay. Read the hotel information before booking - it is clear. Good value for money.

    8.3

  • Shekeb
      India
    February 4, 2014

    Close to airport

    Wi-Fi was not working, 2 hours waiting for hot water,after 4 time call to fix hot water,hidden text during booking plz read carefully before booking,asked for wake up call reception forget about almost missed my flight......... Rate is -0

    2.9

  • Juan
      Mexico
    February 2, 2014

    Location, the hotel is very close to the Indira Gandhi airport (some 5-10 minutes away by taxi) and just some steps away from the Delhi Aerocity Metro Station, which takes you swiftly to central Delhi in deluxe trains (this line is never too crowded because it's more expensive, so you can take a taxi or rickshaw at New Delhi metro station if the trains happen to be crowded in the city). The restaurant (creatively named 'Curry Capital') has great lunch and dinner options (breakfast is not outstanding, just average).

    I have stayed here in four different visits to Delhi. I have learned that the superior rooms or suites are considerably better than the shady and tiny regular rooms. Try to get a room not overlooking to the freeway, those are noisy. Despite the unfriendly attitude of some staff at the front desk, I keep coming back for its convenient location and restaurant. In addition, this last trip, Air India overbooked the flight I was taking to Jodhpur, and they gave me a room at another airport hotel (the Centaur), it was in very bad shape, really depressing and it made me miss the Classic Diplomat!

    7.1

  • Subrato
      India
    January 24, 2014

    I reached the hotel at 20hrs. The hotel staff accommodated me after I agreed to pay an additional amount of Rs. 1000/-, but they upgraded me to a suite.

    I felt cheated by booking.com. I had booked for 21st night with check out on 22nd noon. Your booking also stated the same. However, there was a foot note that reservation is only for 8 hours from 8.00 hrs to 18 hrs. This is ridiculous as who will stay in hotel during day time. I need an explanation or else I am contemplating to move the consumer court.

    7.5

  • Zafer
      Canada
    January 21, 2014

    The only thing I don't like by booking through your site they allowed me only 8 hrs stay but I booked for 1 day means atleast 20 hrs I have to checkout long before my flight So the website should show the actual stay hrs before customer book

    7.5

  • Nicola
      Italy
    January 16, 2014

    - Very friendly and helpful staff - Perfect location near Delhi Airport - Very clean and comfortable room

    - It was very cold at night - At this price breakfast should be included

    8.3

  • Dave
      Australia
    January 14, 2014

    When we left

    We booked online at booking.com, however when we arrived we were stunned to be told if we needed the room overnight, then it would be an extra 1000 rupee on top as the online booking only covered for a stay between 8 hours usage, from 07:00 - 18:00. I've never heard of anything so absurd in my life & if it wasn't for the fact we arrived after an exhausting 6-hour drive & that we were only going to be there for 8 hours, I would have walked out! The 1st room we were taken to was filthy & had not been cleaned since the last guests. We were then given the room next door.....again this was the same filthy mess. 3rd time lucky & we were given a clean room, however this rooms window overlooked some kind of disused, dark corridor & would be a thief's delight. The room safe was not bolted down to anything & could have been carried straight out by any burglar, so we felt very uncomfortable for the few hours we were here. The pictures of the hotel rooms are totally misleading & nowhere near the actual room we stayed in. The sports-bar was a non-alcoholic venue. We decided to go to the Taurus hotel a few doors down for food & here we found a great hotel bar, fantastic restaurant (best Rogan Josh in India) & a much nicer hotel. Wish we would have stayed here. Staff are quite rude. The make up call we ordered for 04.00 was 15 minutes early. WiFi is single person sign on at anytime which is disgusting but this is not the only hotel in India with this policy.

    2.9

  • Juan
      Colombia
    December 16, 2013

    Nice facilities, good internet, good bathroom, close to airport, nice breakfast, walking distance to Aerocity metro station...

    The receptionist tried to charge me twice the price !!!

    7.5

  • Christine
      Australia
    December 15, 2013

    Location was great but get prepaid cab from airport to avoid being ripped off. Staff were good. Very clean hotel. Food was nice. Buffet breakfast is superb but note it opens 730 so bit rough when included but have morning flight. Sandwich offered instead.

    The lack of extra mile by staff.

    9.2

  • Ashok
      United Kingdom
    December 9, 2013

    Room was very clean. Staff was very polite and helping.

    7.5

  • Dr
      India
    November 17, 2013

    good & comfort....

    7.5

  • Anonymous
      Germany
    October 27, 2013

    The hotel places vastly missleading offers at booking.com. We (a midzise German tour operator) booked several arrival rooms for up to 8 hours. Booking.com confiremed those rooms for 1 night up to 8 hours as requested. However the Hotel refers to the smallprint, were it says that 8 hour rooms are available during daytime hours only. Although we were able to proof we got confirmations for nightime stays, and although we are a high volume booking tour operator, the burocratic, completly underqualifeid and unfriendly staff of the hotel insisted on upgrad payments of app. 20 Dollars per room to have the guestes check in at night. I call this shere idiocy and I do not even want to know how the management treats regular guests if this is the way they deal with vip- clients. I strongly disrecommend this hotel: stay elsewere!!!

    4.6

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