Dirty bathroom when I first came (urine around the WC, had to call twice and explain how to clean it).
There internet is so slow that you need 2 minutes to load a textual page ...
Cleanliness is not a plus here.
The owner, Mr Ravi, is a professional scammer: he runs a tourist agency in his lobby.
As my girlfriend was injured, I went to him to book 14 days in Rajasthan at the price of Rs. 123 456 (around 1666 euros).
The whole trip was not what we agreed upon (the hotels were not 4 stars at all, the car was really bad, the driver tried to scam us multiple times, we ended up traveling in the car for more than 6 hours per day ...); just remember not to arrange any trips from him (you can get cheeper trips elsewhere, for Varanassi or for Rajasthan)
Staff is friendly (some, as the owner, Mr Ravi, too friendly in order to Scam you ...)