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IGI Airport , South West, 110110 New Delhi, India – Show map
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ibis Delhi Airport's staff speaks: French, English
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Outdoor Pool (all year)
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Airport Shuttle (free), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Designated Smoking Area
2:00 PM - 12:00 AM
12:00 PM - 2:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 138 reviews
Value for money
Show reviews from:
Within the Hospitality District of Indira Gandhi International Airport, Lemon Tree Premier, Delhi Aerocity features chic and modern guest rooms just a 10-minute drive from the airport.
Score from 33 reviews Very good
Featuring an outdoor swimming pool, a fitness center and a spa and health club, Holiday Inn New Delhi International Airport is in New Delhi. Free Wi-Fi access is available.
Score from 489 reviews Excellent
Just a 5-minute drive from the Indira Gandhi International Airport, Hotel Aura @ Airport has a 24-hour front desk to welcome guests at all hours. Free Wi-Fi access is available in all areas.
Score from 328 reviews Very good
Located along the Delhi-Gurgaon Expressway, Radisson Blu Plaza Delhi features luxurious and modern rooms with free Wi-Fi.
Score from 796 reviews Excellent
Nice Rooms Good Staff 10 minute drive from airport
The idea that the hotel is near to the hotel . The other facilities were not used by us.
The staff the way they respond
Pickup from IGI Airport was not provided, although after waiting for about 20 minutes outside the arrival area. On top of it, nobody bothered to pickup the phone for Ibis despite repeated attempts. No indications or representative was available in the arrival. It is also not mentioned while booking. Guest should be made aware of the representative's phone no. and the place at which shuttle would be available. Also, Ibis cannot expect its customer to tell in advance their itinerary, if they book the hotel at the last minute. They should take initiative to contact the guests as they would be having our contact numbers. Very disappointed because of the non availability of shuttle. We have to rely on Govt. bus for dropping us nearer to the Aerocity Metro station. On reporting this to reception, they told that the customer has to keep waiting for the shuttle. Although this issue might be an one-off incident, this was a really annoying and harrowing. I will never stay again at this place.
i like the location only
i dont like they dont have any bell boy to no vallet parking like we going to mall,.... pathetic , breakfast is totally not good. and when i called in restaurant for cutlers they didint give us how pathetic we are guest in IBIS so atleast they should give us 1 plate spoon .
The facilities including the free pick-up service were good. I especially like the breakfast buffet (I have not have the opportunities to try the lunch and dinner buffets, assuming there are).
What I didn't like is not about ibis but the experiences in New Delhi. (I have good experiences in ibis and will definitely go back the next time.) Firstly, I wonder why the tax was high (in proportion to the price of the room). Second, the currency exchange counter did not give the exact change. For instance, I have been informed not to respect the rupee as a unit of measure. The counter did not give me the six rupees because these are "Worthless" coins which they did not have. This is unfortunate since this showed the greed (my perception). It was the first bad experience stepping in India (New Delhi). Thirdly, why was there no information counter to help tourist?
General.ambience and cleanliness
Room service is very slow. I wanted a shaving kit which is complimentary in most of the places. I was asked to come down to reception to pay and collect. Hospitality simply means pampering customers. That's missing
Location , proximity to airport
Staff are impersonal , warmth is missing
location is good
u have to pick ur luggage for the security check,the security was rude,my bag was heavy and they didnt help with it the room had a strange smell the toilet is a fixture,no latch on the inside they claim rooms are sound proof,but u can clearly hear people walikng in the corridor the bed is small for two people at the reception the check in was super slow, the staff who was doing the check in vanished in the middle of our checkin for sometime to attend to some other chore
The buffet is excellent, the transportation facilities are good to/from the hotel, pleasant venue overall.
Checkin and reservation wise the staff was easily incompetent--starting from airport pickup lack of preciseness, till the reservation handling at check in.
The Staff needs to be Trained on how to speak with a POLITE & Firm tone in the voice and not in an Athoritative & Firm Voice. Room Service order was placed on 5th Dec at 5;40 pm and the perosn informed it will take 30 mts. When it was requested if the order can be expedited, the person stated in a very athoritative way that standard time is 30 mts. Ok, we had no choice but to accept it. But the order was not delivered in 30 mts and on enquiring the same person said it will take 5-10 mts more and that too again in a rough voice. Thats the least kind of behaviour one can expect from IBIS. So goodbye IBIS forever mainly due to (dis) hospitality.
The most poor customer service ever seen ..... It's like no one is bothered at alnl.. Called twice change beds linen as they were dirty but no one came to change , asked an ash tray and got a reply we only have one for each room... it was the most bad experience ever ... Would never ever reccomend this hotel ....
Restaurant was good enough for a budget hotel, free airport shuttle, good location to the airport, some (but not all) of the stuff was kind
Slow check-in and check-out, some unprofessional stuff, bathroom cleanness was acceptable but I was not impressed, free internet was slow, high price for its real value
Economic,clean and people are nice.
breakfast is good..Ambeince is good
Rooms are too small for double occupancy.
Staff is very good, and food too. Very close to the airport. Free private shuttle every 30min.
The only negative point is that the hotel is not only used by people travelling via New Delhi, put also for "private parties". We had a few hours to sleep between two flight and the noize coming from the rock concert given in the auditorium at the ground floor until midnight, made it impossible to sleep. We could hear it from the 2nd floor as if we where in the concert hall. The building was shaking...
Air conditioner was not working at night. Had to call engineer at 4am which took 15minutes to come and 15minutes to repair. I could not sleep whole night and when informed duty manager about the situation at the time of checking out, he offers discount of Rs. 1000/-. It should not be a star graded hotel. very poor
Location chosen for ease of access to/from the airport. We stayed here on 3 occassions whilst using Delhi as a hub between our travels through India. The hotel was comfortable and all the staff were very friendly and helpful.
We were only ever given 1 towel, despite booking a double room for 2 people. We never picked up on this as we arrived late at the hotel on each of the 3 occassions we stayed - I am sure the hotel would have provided more if asked. My two main comments, again for the hotel management really were that -on two of the occassions we had to have a smoking room because there were no other rooms available - despite the fact that I had made our booking some time in advance and asked for a no smoking room. I also found it unusual that we were expected to pay for the room on arrival rather than at the end of the stay - I have never had to do this before!
Ideally located for the airport and a free shuttle service is offered
Arrived late and took more than 30 minutes to check in. There was a function downstairs with loud music going on until the early hours. Didn't get what I asked for when ordering room service. Also asked for more condiments from house keeping which never arrived
The bed, the pool, some of the staff
Food is way too expensive.
For the price I paid even break fast is not included and also I was getting Radisson Blu few kilometres away which is a far superior Hotel. For the price charged the room was small, no breakfast and every thing was bare bones
Pretty nice hotel! Basic, rooms aren't big, but very clean. Free Wi- Fi available in your room and also lobby/dining areas. Food is hygienically prepared, I ate salad every day and never got sick. Great staff in dining area, they get to know you and are really friendly. The hotel is close to the Aerocity train station, which can take you to the airport if you need (although the hotel has a very good shuttle service free of charge), or you can take the train to New Delhi station which connects to the Metro train system. And it's a quiet hotel, away from traffic! Very welcome after the hustle and bustle of the city traffic. Nice to relax in their outdoor dining area and have a quiet glass of wine!
Buffet and food fab, room good with decent wifi. Pleasant staff, quiet and private room, very good bed.
Staff had difficulty checking us out; don't know what the problem was...
Ambiance of hotel
Taken advance but this has not returned at the time of check out this is uterly foolishness. This should stop immediately
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