The hotel has a "travel desk", which is potentially a good resource - we were allocated a driver for the 3 days, at a fixed price paid upfront. However, he was reluctant to take us to where we wanted to go, at the times we wanted, and complained bitterly that we stayed out too late - 9pm! We wanted to leave for Agra at 6.00am, but he wasn't having any of it! We left at 7.00.
The other no so great thing was the packed breakfast we were given to take for our trip to Agra. Compared to the daily breakfast selection the dry, white, butter filled sandwich, cake and a juice was a real disappointment. In fact, the sandwich was barely edible.
The breakfasts were great, as was the one dinner we had at there. For breakfast you can order extra like masala omelette, dosas and masala tea which were delicious. The hotel is clean and the staff helpful. The pool is an advantage, especially if it's hot, although unfortunately we didn't use it!