The Metropolitan Hotel New Delhi

Efficient staff. Very helpfull and professional

I asked for a pillow to take with me during my drive to Agra. I have kids. I was refused. The Hotel could not accomodate me. The cost of around inr 2000 for a dvd player for 24 hrs is ridiculous. It costs inr 1200 to purchase one. Electricity outages. No torches or a emergency lighting in the room.

tip free.

I enjoyed the health club and varities of food. The food preparation was good. I did not find more time to extra activities as I was about to rush early morning and catch a flight.

1 The WLAN is expensive and should be FOC to the guest staying in the hotel. Also during my breakfast, I ordered half cooked Omlete and I got fully cooked and I did not like that.

The location is ok, now also the rates have gone down so better value for the money

The service at the breakfast was more poor than before, also the selection had gone worse since previous visit.

The Chutney Restaurant was very good, the service and quality of food was perfect.

The buffet restaurant wasnt great, I would rate the food 5/10 and the lack of service needs to be addressed.

Service / choice of food

The hotel is friendly, comfortable physically and has excellent restaurants

One night they had a racauous party by the poolside outside our room that kept us awake until 3 am. This despite promises to end the noise by 11pm and repeated complaints to management. It was an outrageous deviation from an otherwise reasonably comfortable stay.

The staff at the coffee shop were very accomodating and friendly.

The staff /concierge needs to be more informative of the city, etc. They should not book the bar and restuarants exclusively for private parties, depriving the guests. The bathrooms need to be modernised befitting a 5 star hotel.

funcionarios prestativos e atentos, facilidades com restaurantes locais,business center e heatlh center; hotel 5 estrelas com preco acessivel.

servico de transfers entre o hotel e o areroporto deveriam estar disponiveis sob agendamento para o turista que chega a Delhi em qualquer horario.

Impeccable ! chambre tres confortable

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