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19 Ashoka Road, Central Delhi, 110001 New Delhi, India – Show map
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Hotel The Royal Plaza's staff speaks: English
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Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa, Massage, Nightclub/DJ
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
One older child or adult is charged INR 2250 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 301 reviews
Value for money
Show reviews from:
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Score from 332 reviews Good
Location and environment of the hotel
total bad place
Everything was not to our satisfaction and not to what we expected, will never recommend anyone
The food was good, the gardens very pleasant and the staff generally very helpful.
Paid wifi. Rooftop bar closed. Standard rooms very small.
checking for long time though the hotel is booked from booking.com. Not supplied the room according to given details from the confirmation by booking.com. But charged very stick to the given details in booking.com.
Location is really good and close to shopping hub of cannaught place. View from room is also good.
Rooms are very small. Amenities are also not that great.
The location - in the centre of Delhi
The staff - not serviceminded at all, no smiles, some of them very rude. Small rooms with hard beds. Poorly cleaned - big dustballs under the beds and sticky phone and lightswitchs. Stained sheets although they were cleaned. No ventilantion at all- rooms very moist and warm. Food in resaturant expensive but with bland taste of flavor.
Breakfast was awesome.
I had to call room service atleast three times everytime i had a request and on the last day i asked for Ashtray it didnt turnup even after 2 calls. The bill had some extra charges of local calls added which i never made , staff told me that i have made call on asking for teh numbers on which i have made calls staff found this was a system glitch. Had i not seen the charge i would have paid for it , its not about the moner. God knows how many such glitches happen daily and are been ignored.
Liked the location.
Everything about the hotel is bad.
Restaurants are very good, the many elevators work well and fast. Lobby is ott, over the top-- with fabulous decorations, marble statues, chandeliers, etc. Breakfast had many choices of both Western and Indian foods.
There should be some more photos of the regular rooms on the website. Many (most?) rooms are of the plain and quite small variety, yet website photos show fancy headboards, spacious rooms with opulent decor. Reception staff pleasant, but disorganized; too many of them working to know who else is doing what task. We were charged for beer we didn't drink, confused mini-bar bills, etc. Reservations through booking.com also not correct date, but since it is so huge, we got a room. Wi-fi should be free at a huge hotel in tech-savvy India!!
Very bad service
The old bathroom and very very small for a Royal suite. Very cold room, Air conditioning not working only for cold.
Location was convenient for where I needed to go for work purposes.
"Hotel Policy" of charging Wi-fi per device - even though this is not mentioned anywhere in their terms and conditions - and even when is connected is very slow. Room was on the 19th floor which is next to the property's Sky Bar - therefore had loud music until approx 1am each night! Overall standard of the hotel is far from that you would expect of a 4* property. Room needs a refub - most notably bathroom. Whilst, some may argue that you get what you pay for and the above factors contribute to the rate being cheaper than competitors, I would not have an issue with this statement - however general hosptality, helpfulness, courtesy and pro-activeness of staff really lacked and unfortunately would result in me not attending nor me recommending this hotel to others. I stay in many a hotel and can excuse if the product is below par - however when you receive unstatisfactory experience on both counts (i.e. product & service), its dissapointing!
Food tasted good. Lesure facilities were good.
Unhelpful and unprofessional staff. Rooms small and tirred looking. Very small bath room. Drinks very overpriced.
Price Bed Staff
wifi breakfast and the lobby
The decor was exquisite.
Wi-fi was chargable, and only last for 24 hours, and only for one device.
Some of the staff really worked hard but it seemed like they really dídn't got through.
We were spme days waken up already before 07.00 o'clock in the morning because of the cleaners wanted to start cleaning up the room. We were also waken up by construction workers inside the hotel were drilling in the walls and banging in the betong already at midnight and sometimes even before six o'clock. We were also given a booking confirmation that wasn't at all the same in "reality" beause of all the different kind of taxes. I got the feeling that they were trying to take every chance to earn a little extra on behalf of being consequent and stay to the booking confirmation.
We liked the location situated in the centre and not crowded. T the decor of the hotel is just wow! Very clean. Rooms are spacious and well maintained. The staff at the reception are polite and welcoming. Variety of food available for breakfast was very good. The garden by the swiming pool very beautiful and well maintained.
Staff other than at the reception too formal and not smiling. They appear to formal and business type. Food at restaurants too costly. Security too much for guests. Treat everyone as suspects. Fees charged for laundry, use of internet etc too high. We feel that it is not suited for tourists. But best for business trips.
The entrance of the hotel is grand
Room size makes you feel like you are trapped in a dog house! I would not recommend this hotel for more than 1 person per room
1) Location 2) Food
1) Price 2) Price 3) Price
Location and entrance and reception area
Service was very poor
Everything is excellent at this hotel.
Location is the main draw.. Awesome open air bar at the roof
Rooms are really small...
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