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Newest reviews for Sandalwood Hotel & Retreat

  • Omar
      United Kingdom
    August 17, 2014

    Great Place Good facilitites you would expect for a four star hotel grweat evening entertainment. staff really good.

    Outside main town and rickshaws available, Taxis expensive However hotelk provided free shuttle service to panjim. so travel really not an issue for hotel.

    9.6

  • Nasser
      Saudi Arabia
    August 10, 2014

    Nothing.

    Very bad rooms, dirty, many bugs and incicts. and they asked more than what booking told. not recomended hotel.

    2.5

  • Durgesh
      India
    July 27, 2014

    Hotel location is excellent a 2 mins walk from beach a peaceful and scenic location.Staff, Service and food everything is good. Overall I would give a 4 out of 5.

    8.3

  • Maysam
      Canada
    July 21, 2014

    Nice place to stay. It has pool spa workout room and others .... Nice plac

    The garden was not usefull the location is a bit far to everything and the taxis or the hotel taxi charge higher. The rest was fine. Also in india in general they try to get money as high as they can so you have bargain for hours!!!!

    8.8

  • Anna
      India
    July 20, 2014

    Excellent staff. Sandeep was especially helpful with getting cable TV for us so we could watch mundial. Super friendly and helpful. Anthony, driver, was also friendly, kind, funny, knowledgeable, and very helpful. To make up for isolated location, the hotel offers an excellent service: complimentary rides at 10:30 AM every morning to Panaji. We took advantage of it every morning. From Panaji, we made our daily trips to other parts of Goa. Rooms are very comfortable with ac and excellent mattresses. I got best sleep there. Rooms are well equipped with refrigerators and water kettles. They had all toiletries. Our room also had electric mosquito repellant. You get everything you can expect from a good value 90$ hotel in the US. Plus a crystal clear pool. Delicious breakfast with a bit overeager staff...

    Location is ok. The hotel is off any bus route so you need to take a taxi to go anywhere or use hotel's complimentary ride every morning. There are no restaurants, shops or any tourist businesses anywhere near the hotel. It's 10 minute drive away from Panaji. Beach is so so when compared to Colva or Calangute. If you come to Goa to sunbathe, this beach should not be your top choice. You do not get sea view from any of their rooms either. Restaurant menu is a bit overpriced (although food very tasty) even for foreign guests.

    9.2

  • Anonymous
      India
    July 15, 2014

    Beach Access

    6.7

  • Ashok
      India
    June 26, 2014

    I like everything

    Only there a/c machine was in bal warm smoke used come out of it

    7.5

  • Arunkumar
      India
    June 25, 2014

    Large clean room and friendly staff at Restaurant and Complimentry Wify which cidade is not providing.

    Overcharging transport as it not possible to walk on food.

    7.5

  • Shyamal
      India
    June 25, 2014

    Cleaning and Cleaning staff. Food -> Good, Morning Break fast (Indian breakfast)

    Reception staff:- I booked rooms from booking.com where it was mentioned no advance will be asked. But I was asked to pay while I check in. I paid as well 50% as advance. Asked for wake-up call, on the day of check our, wake up call came half an hour later than request (request was 4:00 am, call came @4:35 am). Might have missed the flight.

    7.5

  • Mohammad
      Afghanistan
    June 22, 2014

    No sport channel in TV LIST missed world cup 2014 matches.

    7.9

  • Anonymous
      India
    June 15, 2014

    No proper sign boards to reach the hotel

    7.1

  • Anuranjan
      India
    June 3, 2014

    Location is good, well built, Breakfast was good

    1) Response of staff was too slow, 2) No body was at reception when we arrived, we ourselves drag our luggage. 3)Travel Desk person was misleading us 4)Room service was very poor and they put false bills also. 5) Housekeeping staff was untrained and very slow. 6) There was no comb, no dental kit, no sleepers in the their most rated room.

    3.8

  • Wasim
      India
    May 31, 2014

    Make u feel like u are a special. Good food & good service

    had blocked my room card without information was not able to enter the room. Is it important to carry a photo id of the whole family when ever you check in a hotel.

    10

  • Christopher
      Qatar
    May 28, 2014

    The apartment was clean and comfortable.

    The breakfast buffet was not organized hence we had it only once and that too very less options.

    5.8

  • Fadi
      Lebanon
    May 21, 2014

    The hotel is located right next to the beach, nice surrounding

    Toilet not very clean, and a bit smelly

    8.3

  • Shirish
      India
    May 17, 2014

    very very very good

    10

  • Sandeep
      India
    May 15, 2014

    The service was excellent and the food was tasty. children liked the swimming pool.

    My flight was preponed and the same was intimated to the hotel staff Rakhi via email but to my surprise no vehicle was sent for pickup at the airport. I had to manage on my own.

    8.3

  • Krunal
      India
    May 5, 2014

    overall hotelling experience was bad with sandlewood hotel in goa

    2.5

  • Daniela
      Czech Republic
    April 29, 2014

    Beautiful garden, clean private beach, comfortable bad, excellent food.

    8.8

  • Anonymous
      New Zealand
    April 28, 2014

    room ambience, very spacious

    Taxes for each and every item and did not mention about the taxes anywhere in the room service. There is no difference in booking through "Booking.com" for regular user

    8.3

  • Alexandru
      United Kingdom
    April 6, 2014

    The staff were friendly and helpful, the room was clean and the location is quiet and nice.

    The WiFi connection was pretty poor, I don't think you could do serious work on it if you needed to. There were no power adapters in the room, we got a couple after we asked but we could not use them with our plugs. The hotel is a bit isolated so if you want more than the private beach and its facilities you need to be able to move around (we only stayed one night so that wasn't an issue for us).

    8.8

  • Bashir
      Afghanistan
    March 29, 2014

    it was clean

    Tour desk cheated us and spoiled our one day of trip

    7.1

  • Melissa
      Australia
    March 9, 2014

    food in the restaurant was very tasty for dinner and great variety in the buffet breakfast

    penthouse suite wasn't up to scratch, mouldy bathroom tiles and water was cold one nite and then boiling hot the next. Staff did come and attend ASAP but don't expect these troubles in penthouse. WiFi in lobby didn't work either

    5

  • Anonymous
      India
    March 5, 2014

    Breakfast was good. Rooms were large enough, well lit. The beach behind the hotel was good with good seating chaise lounges.

    Flooring was rough and not clean. Therefore, could not be used for dancing or sitting on the floor itself. Bathrooms poorly designed and very small. Wash basin had a fixed spout and could not wash the face because the face would hit the spout.Normally,one should be able to push the spout to one side. No washing soap only liquid soap which is yukky to use on the face. Most of all no lift in the entire complex. Staff is not well trained . They don't even let you pass they are in the way all the time. I had ordered chicken sandwiches (early check out) and they supplied only some horrible veg sandwiches. Considering I paid Rs. 40,000/- for room plus other charges and also that I was a returning customer I got very poor service. Fridge is to go off once the room key was removed thereby whatever stuff was in the fridge was warm. Silly system really. The billiards table was placed on such a location in the bar we could not play because the cue was touching the wall. Why have a billiards table at all. Hotel telephones were badly manned. When i dialed no. 9 nobody picked up the line. When we went to check out at 5 AM the counter staff was sleeping on one of the sofas in the entrance lounge. Most undesirable sight. They did not allow me to park my motorbike which I had rented for the day inside the property. Even the watchman was very rude.

    3.3

  • Mohamed
      Qatar
    March 2, 2014

    Location & good staf

    Breakfast not ok and inclod asian food only. Very noisy

    6.3

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