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Grand Godwin

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Newest reviews for The Grand New Delhi

  • Amit
    August 18, 2014

    Not very crowed it is peaceful though in the hearth of the city


  • Hemant
    August 4, 2014

    staff, facilities, service, value for money


  • Anonymous
    July 29, 2014

    Ambience good, lobby very spacious, nicely located, easily accessible to the airport

    Too much flies in the dining area


  • Vinay
      United Arab Emirates
    June 29, 2014

    Location and breakfast spread.


  • Mohit
    June 24, 2014

    The Food was excellent, the lunch and breakfast buffet was very elaborate.


  • Elamin
      United Arab Emirates
    June 24, 2014

    Fancy hotel i recommend for people need a relaxing holiday or on a buisness trip or even on honey moon , good facilities , good staff and good services , they celeberated my birthday with me and braught me a cake and amazing flowers that was nice move.

    Expensive price of services , i booked for a king bed but they put me on ordinary and promiss to change and they didnt , place if far from city center and rides provided is expensive , steam room not working.


  • Anonymous
      United States of America
    June 14, 2014

    The breakfasts are excellent. Rooms are well-designed and very comfortable

    Hotel staff screwed up on a couple of occasions. I was especially frustrated when they confidently told me my delayed baggage from the airport hadn't arrived two days later, which sent me on a wild goose chase on the phone for a few hours. Eventually the delivery company furnished proof that they delivered to someone at the hotel, and they found the bag. What's the point in having so many front desk staff if basic competence is lacking?


  • Gerry
    June 6, 2014

    It was a good comfortable stay

    Wifi doesn't work


  • Vinay
      United Arab Emirates
    June 2, 2014

    Location and the free Wi-Fi. Breakfast spread was quite vast. Room size and layout was satisfactory

    Bathroom could have lockable doors.


  • Linda
    May 26, 2014

    I have stayed at this hotel in Delhi several times and they always are outstanding in their care, service, cleanliness and value. This is my hotel in New Delhi! They always give exactly what I need, rest, peace, quiet and quality!

    There isn't anything I don't like about this place. Especially, when you can pick up fantastic last minute discounts on rooms during off season.


  • Anonymous
    May 19, 2014

    Everything was good! I liked especially the breakfast and the 25 m outdoor swimming pool.

    They see to have more staff than guests.


  • John
    May 15, 2014

    Fantastic place if you're looking for a very an upscale western hotel. It was a good conference hotel for our purposes

    The location is quite challenging if you have any desire to see Delhi


  • Retish
    May 13, 2014

    Complimentary cab drops to the Malls nearby...

    Wifi speeds need to be greatly improved.


  • Navin
    May 11, 2014

    for 2 nights i slept without air conditioning, the plant was under maintenance. The same should have been advised upon booking the hotel i would have booked somewhere else.


  • Anonymous
    May 6, 2014

    The location was fantastic..close to the malls And not in a crowded spot..the staff is very friendly...the rooms and the bathrooms were very clean.

    Air conditioning wasn't very effective.


  • Jaskirat
      United States of America
    May 3, 2014

    excellent location and facilities.


  • Subash
    March 29, 2014

    Staff are friendly

    Room service very poor


  • Issa
      United Arab Emirates
    March 23, 2014

    Only the location is good. Nothing else to mention

    The insects were in the room, Bath room facilities in a very bad shape, as it was not checked ages ago. Minibar doesn't contain water. The room service man asked me about my religion! and he assumed I am a muslim..(I don't know why) - May be from my name!!. In general it is a bad experience - not for the first time!.. I would have chosen another hotel if the location as close as this hotel to Emporio shopping mall.. I don't recommend this hotel to any one.


  • Thomas
    March 19, 2014

    Very impressed by the reception staff, polite and helpful. Using the soft seats in the lounge area to check-in was a very good introduction for me as a guest

    That I had to check out the following day


  • Sat
      United Kingdom
    March 6, 2014

    The size of the executive suite, once I'd managed to get there.

    Upon arrival I was told that I had been upgraded, but then they asked for payment up front to which agreed. When it came to making the payment they were asking for double the price of the total booking, when I asked why this was, they said that the room they had upgraded me to cost more than the one I had booked. After arguing with them they agreed to the original price. After getting to the room I was shocked at how small the executive suite was, so when the porter came with the luggage I asked what room it was, to which he replied "a club room". They had downgraded the room to one which was just too small. So about 30 mins later after asking reception what was going on they said I could have a suite but at double the price of the booking to which I reluctantly agreed, as it was 4am and we had been in the hotel for 2hrs trying to get sorted. Even though they advertise a free transfer from the airport, they will try and tell you that they will charge it to your room, only after arguing with them again will they accept the fact that the free transfer was included in the booking even after seeing it written on the confirmation. I would never recommend this hotel to anyone. Avoid it like the plague. They will find ways to charge you for things that you have already paid for and also do their best to inflate the bill as much as they can, and then stand there and try to justify it. Only by wasting 30mins arguing with them each time will they agree that it's their mistake. They completely ruined my trip to Delhi.


  • Franklin
      United States of America
    February 20, 2014

    Nice facility nice meals

    No free shuttle service. Can't make change for large denominations of currency


  • Daljit
    January 11, 2014

    We were there for 2 nights and what an exceptional hotel, flawless staff, especially the Front Desk staff such as Monica, kanika and Rajiv. They made out stay such a pleasant experience. This is my favourite hotel and we received such honourable treatment from all.

    Nothing really, other than the pool was under renovation.


  • Ravi
    January 1, 2014

    The Hotel has very spacious rooms and common areas and the gym has world-class equipment.

    The drainage in the shower was poor and required manual sweeping of the water each time after shower.


  • Godly
      United Arab Emirates
    December 7, 2013

    - Right location - Size of the room - Good spread for breakfast

    - Adapter was not available immediately on request with an excuse saying all rooms are currently using them,later provided one which was not working and atlast changed it. - Water supply stopped in between and lately repaired. - Delay in check in as credit card machine not responding, tried atleast 3 different cards. - Towels and bed spreads not fresh as it should be in a 5 star hotel. - BSNL recharge facility was not available. - Taxi on request was very expensive.(Rs 750/- from Hotel to Gurgave, South City 1)


  • Anonymous
      United Arab Emirates
    December 6, 2013

    good gym

    flaw in washroom allows all the water to spread across the room.... esp when water gushes out of the shower


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