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Newest reviews for Airport Hotel The Grand Sarwan

  • Anonymous
      United States of America
    January 15, 2014

    Good price

    Not the cleanest A little far from the airport

    6.3

  • Anonymous
      United Kingdom
    December 16, 2013

    The standards and service were very poor. This was by no means 4 star!We checked out after 1 night. They forgot to pick us up at the airport and after we had left the country they adjusted our booking to charge us an extra night! Because we checked out they also made it difficult to return our laundry to us. Absolutely Awful!!!

    2.5

  • Anonymous
      Australia
    December 5, 2013

    Attractive furnishing. Comfy bed. Staff keen to help.

    Room service atrociously slow and much unavailable. Orders promised for breakfast and not arrived on time. Air Con and fan not easy to work, no instructions. No receipt available on paying bill, (when asked an email was sent though). Incredible lack of management for poor staff.

    5

  • Tara
      India
    November 28, 2013

    bad hotel no hot water not very clean prices will over the top i will not stay ther agian

    4.4

  • Anonymous
      Russia
    November 13, 2013

    Nothing at all, this hotel is horrible.

    It's definately not a 4 star hotel by far and neither it is a 3 star we've seen it is by far the worst hotel we 've staid in India . - People on reception wearing the dirty cloth - Hall area and overall is Old, dirty , partly broken , smelly and looks overall terrible - Rooms dirty , shower cabin wasn't cleaned for a very long time , dirt everywhere - bad sheets were not changed from previouse people when we moved in - they gave a dirty towels and when asked to change the "new" were as dirty and not clean as the previouse one The whole description and pictures is a complete fraud and i wouldn't recommend to stay in this hotel to anyone who look for anything above 2 star hotel in Delhi. We 've seen a lot of hotels in India and Delhi specifically and this one is bad far the worst .

    2.5

  • Anonymous
      India
    October 31, 2013

    Hotel Location is close to igi airport.

    - Staff very indifferent and impolite. - Horrible and dirty rooms. - No hot water. - No Window in the room. - Over priced, i would prefer staying in a 1 or 2 star lodges/hostels rather. - Charged me for extra person when my son came to pick me up 4hrs prior to check-out time. (Even though we did not use extra bed or any other extra amenities.) - WOULD NOT RECOMMEND ANYBODY TO STAY HERE. - ALL THE PICS AND THINGS IN BOOKING.COM IS FAKE AND MISGUIDING.

    2.9

  • Anonymous
      United Arab Emirates
    October 22, 2013

    The room size was ok. Complimentary pickup.

    Room Service was bad, delivery wrong order and late. Delivery the requests late and has to ask again and again for it.

    5

  • Matthias
      Germany
    October 20, 2013

    Nothing

    First, the hotel is not an Airport hotel: Neither is it located anyway close to the airport (but rather in the distant suburb Kasimpasa) nor is it called Airport hotel. At the entrance, the hotel does not even have this name (but is simply called "The Grand Sarwan"). Second, the people tried to cheat us: We booked a deluxe room. Upon our arrival, we were guided to a smelly, dusty room. Only after pointing out that this is not a deluxe room, they guided us to a room that was not a deluxe room, but sanitation-wise ok. Third, the people are unprofessional: We had to catch a morning flight. Hence we asked for a wake-up-call and a breakfast box. Neither of the two was provided. To sum it up: Avoid!!!

    3.3

  • Anonymous
      United States of America
    September 21, 2013

    Liked it was fairly close to the airport.

    The restaurant didn't the have any of menu items we wanted, out of stock. Crazy for a restaurant to say that.

    4.2

  • Anonymous
      Netherlands
    September 6, 2013

    Rooms look nice, if you neglect the dirt

    Poor service, and rather high prices. Advertises without the VAT, so eventually, you'll pay more for this hotel than for a good 5-star hotel in the heart of the city. Breakfast is just a shame, no juice, only water tea and coffee. Showers are cold, aircon in our room was leaking

    2.9

  • Anonymous
      India
    September 4, 2013

    I didn't like at all

    It was so far away and locality was so bad and staff extreamly non co operative

    3.8

  • Anonymous
      Greece
    August 26, 2013

    Only 10-15 min to Indira Gandhi Airport by car.Spacious, quiet room.Very polite staff.Good value for money.

    Very unstable internet. Airport transfer is not free of charge although my room was eligible.

    8.3

  • Layla
      United Kingdom
    August 22, 2013

    Excellent service. Conveniently located near airport.Hotel is clean but surroundings are not.

    The tv had terrible signal.

    10

  • Sofia
      United Kingdom
    August 21, 2013

    Close to airport and clean room

    10

  • Shailendra
      India
    August 21, 2013

    Pick-up at the airport was prompt. Staff were very co-operative.

    The locality where the hotel is situated is a bit under developed area with clumsy and low class markets around.

    7.9

  • Emily
      United States of America
    August 16, 2013

    We arrived really early and there were two young men on reception. They were really lovely and made us feel welcome. Breakfast was good and rooms were clean. Location two miles from airport

    9.2

  • Cristiano
      Belgium
    August 13, 2013

    The staff were all extremely friendly and welcoming even when I trudged in at midnight. It's literally ten minutes’ drive from the airport.

    Very busy location

    9.6

  • Elijah
      United Kingdom
    August 10, 2013

    If you have connecting flights then this is best option near airport with good fecelities.

    The mobile connectivity is not good in back side room.

    9.2

  • Maarit
      Germany
    August 6, 2013

    Gutes Hotel in der Nähe von Flughafen

    8.8

  • Anonymous
      United Kingdom
    August 6, 2013

    The New Delhi Airport in Delhi is very convenient for connecting flights. We took a room for overnight stay and were extremely pleased both with the room and the service.

    10

  • Charlotte
      Germany
    August 5, 2013

    Nähe zum Flughafen.

    Stelle

    9.2

  • Anonymous
      United Kingdom
    August 5, 2013

    Beds are comfortable.Concierge was very helpful and efficient. Breakfast served from 5 A.M. - perfect if you are catching a flight at 6:30 A.M.

    9.5

  • Liam
      United States of America
    August 3, 2013

    proximity to the airport

    Location

    9.2

  • Chloe
      United Kingdom
    August 2, 2013

    passing through Delhi and for overnight stay we choose this hotel. Rooms are clean and well decorated. management upgraded our room without any extra charges.

    Location

    10

  • Kishore
      United Arab Emirates
    July 22, 2013

    i did not like anything it is a blot on your site.

    it was a nightmare lift stinking,no proper food no option as nothing near by,your site says it is 4 srsr but they say it is 2 star.I felt i was cheated.But i believe mistake happen but should not be repeated.So no option.I suggest you should not list such hotels in your site.

    2.5

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