The front desk team (reception) needs a complete revamp, or all you good efforts by the kitchen, housekeeping, the property location etc, can be destroyed by 1 person. I was not given a bill for my stay, and Anuraj said will mail it in 1 day, its been 4 days and still nothing. Since I paid some 19% tax, a not submission of bill by an establishment, isn't it something illegal ?
Its perfect in all issues, there is nothing much to complain. Except on 2 issues:
1) Try not to book the cabs from the hotel they are too expensive, check out the taxi stands and will get you a much cheaper option.
2) The reception guys should be better informed of location around the town, eating joints etc, he is totally clueless