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Newest reviews for Trident Bandra Kurla

  • Hersh
      India
    September 12, 2014

    All the staff, rooms, pool, patisserie

    Poolside staff not used to many guests, few beds, need more attentive staff at poolside

    9.2

  • Imran
      India
    September 9, 2014

    The attitude to please by the Manager and his assistant. The check in and check out was deplorable.

    Everything else including the food

    4.6

  • Theresa
      India
    August 29, 2014

    It's a great hotel.lovely property,great ppl and superb food

    9.2

  • Hersh
      India
    August 19, 2014

    The service - from beginning to end whether it was the surprise remote control toys for my son - to a room upgrade - to a late checkout - to the chef at breakfast - superb hospitality. We loved our weekend break.

    They have a nice pool but it requires the following :- 1) More landscaping for privacy from neighboring construction sites. 2) More deck chairs and umbrellas. 3) Constant staff / attendant presence to open umbrellas / shift deck chairs / ask for towels / order F & B.

    10

  • Dilip
      South Africa
    July 15, 2014

    Great Hotel with excellent facilities

    Inconsistencies in service offered by staff

    8.3

  • Prashant
      India
    July 15, 2014

    Great food, perfect location, flexible check in time to suit my flight timings

    9.6

  • Anonymous
      India
    June 11, 2014

    The complimentary courier service for my Ipad which i left behind!!

    9.2

  • Chris
      Singapore
    June 2, 2014

    one of the best hotels in mumbai especially for business travelers-incredible service and responsiveness

    9.2

  • Anonymous
      United Arab Emirates
    May 13, 2014

    Everything

    10

  • Anonymous
      India
    April 19, 2014

    Great House Keeping, Concierge,Check-in, Check-out, Welcome and Breakfast Services Fantastic Room with a view. Thought through and sensibly designed room to accommodate the most all requirements of a business/family stay. The assistance on acquiring medication.

    The booking procedure. Security/Door man handling the issue of my driver. The lady allotting us a table at breakfast was visibly upset when we requested for a change to the table originally allotted to us and when another staff member assisted us. We felt truly bad for the Gentleman who helped us. The bathroom shade drops do not totally cover the view and it's uncomfortable to use when someone can see you thru the gaps.

    10

  • Barbara
      South Africa
    April 15, 2014

    Continuous help of staff. Nothing was ever too much trouble. Thank you

    We landed up here by default! But in retrospect a great stopover and a good find.

    8.8

  • Rajat
      India
    April 14, 2014

    Very comfortable room , very hospitable and helpful staff and en extremely efficient and helpful Concierge . in all made the stay very comfortable and relaxed .. just what one looks for when one is away .

    8.8

  • Manish
      India
    April 13, 2014

    the staff was really nice n the free wifi was gr8 didnt like the cake shop way over priced from the services they offered but ya served my purpose

    location

    7.9

  • Malavdip
      India
    April 11, 2014

    Evry thing is best

    10

  • Anonymous
      Switzerland
    February 26, 2014

    Staff is very polite, friendly and will take the trouble to help you during the stay.

    The prices on the booking.com website are not inclusive of taxes and hence the price paid was considerably higher than that I though I was paying.

    8.8

  • Vartika
      United Kingdom
    February 25, 2014

    Great nights sleep Great customer service Location suited me perfectly I got a free upgrade which was very kind of the reception staff

    9.6

  • Shree
      United States of America
    February 25, 2014

    Clean

    Poor customer service, below standard breakfast

    2.5

  • Anuja
      India
    February 14, 2014

    The dinner

    The hospitality

    5

  • Sarjukumar
      India
    February 7, 2014

    staff is very good

    parking place not good

    9.2

  • Shruti
      India
    January 28, 2014

    Room service staff was excellent!

    The location was not too convinient.

    8.3

  • Chaohsin
      South Africa
    January 27, 2014

    security

    7.1

  • Savio
      India
    December 30, 2013

    Very clean. Decent room

    Lots of things. The attitude of the staff stinks. Maybe it was because we booked a not so costly room but was shocked at the level of Apathy. I've stayed in 5 star's before but this was not upto the mark. Now for the specifics 1) NO ONE helped us with our baggage even though, they could clearly see that we had at least 5 bags. We struggled to take them to our room 2) As if, if that was not enough, the staff refused us Morning breakfast (was included in the price). When I told them I had an email they accepted their fault but still asked me to forward the email. We were then given breakfast in our rooms 3) Even though we were promised that the breakfast was free, it was charged in our biil. We had to make a new bill 4) The Internet charge was promised as a discounted one. But again it should full charge in the bill. We had to include tha in the new bill. 5) The Bed has VERY VERY Sharp edges. I actually have marks on my legs when I was knicked almost 5 times. 6) Pathetic small flat TV. Is very far from the bed. Also the VOLUME is locked at 30 (God knows why) All in all a terrible place. Never coming back

    6.7

  • Gabriel
      Brazil
    December 19, 2013

    Everything was very well thought and the staff tried to make their best to make me feel comfortable.

    9.2

  • Anonymous
      India
    November 17, 2013

    *Hospitality; care given to the minutest detail *Maya Restaurant: The chef (Mr. Jeewan?) is a master! *Mojito's: One the best (ask for Neeraj)

    10

  • Anonymous
      Saudi Arabia
    October 12, 2013

    Hotel has high level of luxuru , very clean luxurious Room, Facilities. I like it very much.

    it took us a bit of time to check in.

    9.2

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