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Altin Saray Hotel Erbil
Iskan Street , 44001 Erbil – Show map
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6 Reasons to Choose Altin Saray Hotel Erbil
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60 properties in Erbil
Including hotels, apartments, villas and more.
38 verified reviews
We speak your language
Altin Saray Hotel Erbil's staff speak: Turkish, English, Arabic
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Food & Drink
Restaurant, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available at a location nearby (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, Designated Smoking Area
Turkish, English, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 30 per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Altin Saray Hotel Erbil accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please check visa requirements before traveling.
Based on 38 reviews
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The room was large, nice and clean and the staff did all they could to make me feel comfortable. In fact the staff of the Altin Saray was some of the most helpful I have seen. Due to arriving late at night on the first day, I missed the breakfast hours on the next day, in which case the chef prepared a special breakfast for me. As a journalist I had a lot of requests regarding travelling and getting around, and the staff was always able to help with finding good drivers who could take of me around Kurdistan, and translate for me for a very fair price. It's a much more personal service compared to what you get at the big luxury hotels, and all the staff was from the first moment trustworthy, helpful and honest. I for one will always choose the Altin Saray when staying in Erbil.
As most places in Erbil the wi-fi is a bit unreliable. It is neither better or worse than other places, but it is by no means fast.
The staff at the Altin Saray hotel was excellent and we loved our stay in Erbil. Especially the wonderful breakfast staff. We highly recommend the hotel and would happily stay there again.
Friendly, polite and very hospitable staff, the breakfast was amazing. flexibility in the way of offering the cervices.
Location of the hotel.. Parking place in which only SUV cars can park in the underground place, small and low cars should stay on the street..
Location near to center market
Breakfast is too mach salt , local food to be consider also , AC maintenance to be carried out in regular periods , emergency exit to be consider as the hotel has one left , Fire exten.to be considerd for each room.
Customer service and management also accessible to central. Breakfast was very good as well.
What is website advertised not match and price for on line more expensive than actual price.
staff is very friendly and helpful
breakfast need to have more options
Location, it is situated in the heart of Old Erbil. If you prefer to be in the old part. Staff is OK
The hotel's room is uncomfortable. The mattress is awful. Room's isolation is bad, every sound outside the room is as if it is inside it!
Hotel staff was friendly and helpful.
It is maximum 2* hotel, there was a problems with hot water. Wi-fi not stable. Smell of diesel from generators. Poor finishing. I would never come back to this hotel.
The staff is incredublt helpful and friendly location is great breakfast is excellent rooms are cozy
Breakfast was not great. Floor in dining room not clean.
Very friendly staff, good service and appreciate best service from Mr. Ali. He is honest, helpful and excellent English speaking.
Not all staff is able to communicate with English.
Only a 10-minute walk from the citadel. Lots of cafes and restaurant right by the hotel. Staff cannot do enough for you. Very friendly, very helpful and all speak great English.
Smoking is permitted in the restaurant, so after breakfast you leave smelling like an ashtray.
to find a resturant in the hotel and to find bar
The staff and management were incredible. They consistently went out of their way to make our stay in Erbil great. Not enough nice things can be said about them. The hotel is also well located, close to shopping and restaurants and about a 10 minute walk from the city center. Rooms are clean and comfortable.
Shower temperatures are lukewarm.
Good location, good staff
Rooms, staff and pre-trip email contact was good as well as the location on a street with many restaurants
Breakfast wasn't tip top but not really bad either
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