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Newest reviews for Divan Erbil Hotel

  • Anonymous
      Egypt
    August 20, 2014

    Great rooms, lovely pool and leisure facilities.

    Breakfast overpriced, lots of trouble with the electricity

    7.5

  • Pahar
      Italy
    August 17, 2014

    The location, restaurant, rooms, stuff, and everything that needs for comfort travel.

    Although, the smoking area is separated from the non smoking, but still Smoking inside the restaurant was something I very much dislike.

    9.6

  • Yasir
      Iraq
    August 15, 2014

    i liked the serves

    10

  • Hasan
      Canada
    August 10, 2014

    the female receptionist

    the maintenance of the life

    9.2

  • Rouied
      United Arab Emirates
    June 29, 2014

    WI-FI

    break fast

    9.6

  • Anonymous
      Lebanon
    June 7, 2014

    The atmosphere was pleasant . A 5stars expereience by excellence

    There should be an outdoor pool as well . and suntanning area is very narrow and away from the sun.Prices are bit high for the mini bar

    8.3

  • Anonymous
      United States of America
    May 22, 2014

    location is good, room is fairly quiet and clean, high end, staff will try to help if they understand you, nice bar area, outdoors by the water, night crowd is not bad

    hard to get a cab from insde the hotel, the bathroom smelled like a sewer, the staff was a bit on the slow side, and could not speak English very well, food was below standard, there are no shops to speak of for basic things like snacks, etc. needs an upgrade to become a true 5 star hotel....next time will try another one in Erbil

    5.4

  • Anonymous
      Turkey
    May 19, 2014

    Location was awesome, security was really good. Personel were helpful.

    7.9

  • Hassan
      United Kingdom
    May 19, 2014

    location, the staff at the season resturant

    too pricey, reception staff not that great, internet is appalling and when ask for help they never assist effectively only in words and PR, the resturant menu half/half, half buffet and half el carte,

    6.3

  • Pam
      United Kingdom
    May 16, 2014

    Smoking allowed everywhere Smell of drains in bathroom

    7.1

  • Fawad
      United Arab Emirates
    May 11, 2014

    It was very comftable and Has got friendly staff

    Nothing

    9.6

  • David
      United States of America
    May 11, 2014

    They upgraded us for free. It was very nice. The room was so well done for the amount of space - it felt enormous. We had problems with the TV and they came up immediately to help us. The rooftop bar is very nice and the staff is great. Extremely professional.

    9.6

  • Martin
      Sweden
    May 4, 2014

    New and high class hotel with excellent staff.

    Very slow Internet service that became unusable in the evening time.

    9.2

  • Martin
      Switzerland
    April 22, 2014

    The proximity to the airport. The choice of Restaurants and Bars. Fantastic new Spa and Indoor Pool Area. The large conference area with a ballroom for up to 900 guests. The size of the smallest room is 44m2, more the double from other hotels. Staff spoke several languages. very good food quality. The garden and water features around the hotel. the duty free shop in the hotel. All high quality and unexpected in Erbil.

    10

  • Anonymous
      Croatia
    April 15, 2014

    Excellent, very helpful personnel [Ms Tereza and Ms Eunice]

    Bit overpriced

    9.6

  • Anonymous
      Lebanon
    April 12, 2014

    Spacious rooms, clean, friendly staff

    Tge breakfast buffet and restaurant at the hotel are average

    6.7

  • Peter
      Switzerland
    March 14, 2014

    nice view for Erbil, expensive but good driving service

    had to carry own luggage, service not exactly top-notch

    6.3

  • Martin
      United Kingdom
    March 12, 2014

    A beautiful hotel, safe and secure, food and service excellent.

    The rate changed from the booking rate, as soon as I arrived.

    8.8

  • Samuel
      Kuwait
    February 21, 2014

    Staff

    Food expensive

    9.2

  • Jamil
      Kuwait
    February 21, 2014

    Car park

    Food

    8.8

  • Sabah
      United Arab Emirates
    February 13, 2014

    The Hotel has a major problem; a bad odor ( sewers smell) in the rooms, we inspected two floor before accepting a room , which also has a very bad sewer odor. Room layout is bad ant no functional. 3 closets in the room ? the desk chair is very bad quality.

    4.6

  • Humam
      Iraq
    February 9, 2014

    Small gym No spa No swimming pool

    3.3

  • Anonymous
      Iraq
    January 20, 2014

    Very clean and new

    No bath tub No pool No spa

    7.1

  • Seyed
      Iran
    January 18, 2014

    The location and the lobby

    - The Wi-Fi was almost dead. Internet almost disconnected. They offered us to use cable. - The room smelled bad; It was on second day of stay that it became a little better. - The AC was not adjustable. We were forced to contact the reception to have the technical guys adjust it from the center!

    5.8

  • Tanoj
      United Kingdom
    January 11, 2014

    Staff in the club Diwan was very rude There was a confusion I booking even though I booked club delux staff entered as normal delux and I was kept outside club while they were calling Reservation Very poor show for a 5 star rating hotel

    Rude behaviour

    5.8

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