Erbil Rotana Hotel  

Uitstekende locatie, mooi interieur!

Communicatie met de balie. Kamers veel te duur, verlenging alleen voor volle prijs, voor iedere scheet wordt geld gevraagd. Vreselijk live muziek in de bar. Vrienden wilde even mee aan het zwembad: 175 Dollar pp!!! Niet over te praten, belachelijk. Kijk uit naar andere Hotels!

The price is too high and they didn't accept the price you offered. I was as well shocked when they rejected to accept AMX, they said if you pay by other credit card we have to add extra 2.5 % on the total amount or cash so I was lucky to have cash with me, The water in the shower room was leaking. We had a meeting in the hotel for 20 persons with lunch and I needed to send a fax first, however they said first we don't have a fax machine thus I complained how a hotel of 5 stars does not own a fax machine and unfortunately the answer was sorry we have the machine but the line is out of order. I thank you to accept to change my booking from 4 night to 2 nights Best Regards Nadhir MUSTAFA My room No, was 1027

Too many extras to the room rate, no free internet, no breakfast included, no fruit basket in the room

Food was perfect, staff were perfect and so nice. It is a reasonable 5 star high secure hotel in this area.

Some room issues that should not be a five star hotel, not rotana type. The hotel requires some detailed maintenance.

Comfortable bed. The food was excellent. Multi national staff but all very friendly and attentive.

Wifi was an extra charge! Should be included in the room price.

1St. The service it needs more attention,the curtain in his room 703 there was 3 hooks out and he told them to fix it several time but no one did,it use to irritate him because the sun lights enters his room early. 2Nd. About the person that enters to clean the room(house keeping) his smell is very bad and that it is not good for the reputation of the hotel. 3Rd. About the coffee expresso it is not good at all,he complained a lot about it and return it several times until they do it well.Why they don't do it well from the beginning,this is not good for the hotel reputation. 4Th. About his booking he had a rate from the booking of the Internet and they rated for him as they want,they should have respected the booking that he had. He got them a costumer,his name Mr. Abdul Elah Ahmad and he had the same complains about the person who cleans the room and coffee and the service.

the food only

room

Everything. The best hotel staff I have seen!! 100%. all the rooms were full as we were expecting a new guest to accommodate. However, they even let us take that extra person in our room without any additional charges!!

Nothing, honestly nothing!!

location

أسلوب الموظفون

سعر الانترنت

نظافة الفنذق وخدماتة ممتازة

لايوجد

Personnel tres sympa et l'hôtel est un Rotana on reconnait l'excellence Libanaise

النظافة والتجهيزات

الاسعار مرتفعة جدا مقابل الخدمات

posizione vicino ad aeroporto e alla fiera. Servizi offerti e cucina ok.

السعر يتضاعف اربعة مرات خلال المعارض وهو غير مقبول الانترنت غير متاح بأسعار خيالية 25 دولار لليوم

Das Essen ist sehr schlecht!

มีสระไหว้น้ำ มีห้องออกกำลังกาย ห้องไม่เล็กจนเกินไป

Over priced

Friendly staff, hotel design and cleanliness.

Breakfast was below average, breakfast room too hot.

Well run hotel in a good location. They have improved the quality of their restaurants which was my main complaint. All in all, a pleasant experience.

Being the only international hotel in town (with the Divan), the hotel charges very high rates. Hence price to quality ratio is not great.

料金が高すぎる

Very comfortable Bed !!

This is one of the better hotels in Erbil - there is not a lot of choice of upper-end places!!

It is overpriced.

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