The staff is extremely helpful, I spoke to 5 different people and all of them were very helpful and kind. It is a family business, the hotel is very nice and comfortable. The decoration is amazing, everything very well maintained. They pick you up in the airport and take you back when check out. They helped us to book tickets to Blue lagoon, and also most of the tours can pick you up at the hotel.
We were able to see the northern lights from the back of the Hotel, it is a great localization. If you request, the reception will call you when there is activity on the sky for northern lights to show up.
The breakfast is great, they also have a coffee machine available 24/7 (free coffee, hot chocolate and tea).
If you need to rent a car, they can arrange it from the hotel, you don´t even need to move, the keys will be in the reception for you and you can pay to the Hotel reception.
The best restaurant in the city is just in front of the hotel, 3 min walk.
Great shower and bath, there is hot water everywhere and the floor is also warm, so nice!
The hotel facilitated everything for our trip to become even better. I am very happy and highly recommend this hotel. I have nothing to complain.