눉Sorry to have to rate "staff" with low marks because
it's only one person, but she was pretty bad. I had reserved for 2
days at beginning of trip and one at the end. I arrived, like many,
jet-lagged from traveling overnight. I had emailed requesting early
check-in and got the very reasonable response that they'd try but
couldn't guarantee anything. (They can't force guests to leave
early of course.)
But when I arrived around 10 AM, first there was no one at the desk and I waited quite awhile and finally found someone downstairs. There seemed to be a room ready but for the first time here (or anywhere in my travels to 65+ countries), I was told there is a hefty "early check in fee." I wondered if that could be waived if I came back at noon. First she said she could do that but then, a few minutes later, said "there might be an early check-in free. We'll work it out when you get here." And none of this was done in a friendly way. You'd think that knowing a guest is jet-lagged and had asked in advance, the hotel might be a little more accommodating. In the emailed response there had been no mention of an early check-in fee, and I didn't encounter that anywhere else.
Anyway, I just went out and came back late afternoon. Another staff member (young male, not the manager) who had heard the previous exchange seemed to go out of his way to be friendly and helpful. But the manager never said anything to me and he is presumably the one who sets the policy.
눇Location good in the sense of being convenient by car both to Reykjavik
and the airport but not because there is anything right there.
For Iceland the price was reasonable. You get a good-sized room with coffeemaker, refrigerator, etc. Huge window which would be great but the surroundings are ugly. Still nice to have natural light.
Everything works well. Comfortable and good sleeping.