Best Western Hotel Reykjavik  

Nice clean room and bathroom. Comfortable beds. Easy walking distance from the centre of Reykjavik. when I made the oringinal booking, I inadvertently booked for 7 nights, then realised I should have only booked for 5 nights. I had chosen the cheaper, non refundable option and it was my mistake so I did not expect to get any money back. However the Hotel very kindly gave us a free upgrade to a beautiful large room, which I thought was nice of them and over and above what I was expecting.

The hotel is not marked in any way as a Best Western Hotel and is known locally as Hotel Reykjavik. When we arrived at Keflavik airport and caught a coach from the airport to the city, the coach company, Reykjavik Excursions, offered a minibus drop off service for guests at the local hotels. When I asked for Best Western hotel the driver said he had never heard of it, and even went to confirm with a colleague who had also not heard of it. Eventually we made our own way from the bus station, with our luggage, on foot. If I had not been to Iceland before and known the area, this would have been very difficult. This could be avoided by making it clear to guests that they should ask for Hotel Reykjavik

I expected a nice breakfast similar to other Scandinavian hotels. This was quite mediocre, just bare minimum. The single room was clean, but very small.

The hotel was very clean and comfortable. The staff were extremely courteous, friendly and helpful. The location of the hotel was good, as it was in a fairly quiet area, yet still easily accessible for the city centre on foot. We would definitely recommend this hotel to anyone.

It was extremely comfortable. The staff was friendly and helpful. The breakfast was abundant and high quality. The location was convenient to the museums and shopping district of the city.

Nice room, friendly staaf and in walking distance to the city center.

à very big group fr.O.M. Sweden vad à kind of conference there and sven all of them had breakfast at the same time the breakfast room got crowded.

Clean modern in appearance and just a bit out of the shopping district. good underground safe parking.

Rooms are small and very compact. Bathroom tiny, shower only, no tub, and no counter in bathroom to put anything. For a Best Western, felt the amenities in the room were limited. No extras, i.e hot tub, pool, etc.

We had a great room, 214 in the front of the hotel, 120 degrees of window. Not that there is any real view. The lady at the front desk was so helpful booking trips and the staff were great, she should be singled out and commended. Breakfast buffet was very good, hotel clean, bed comfortable, couple of places to eat close by. Harry's was great value for money. Would stay there again. There is a grocery store close by and the hotel is close to the shops. The hotel rooms are more European in sytle, don't think that you going to get tonns of space. We had a double delux which was quite spacious for the two of us. We didn't need the pull out bed so used it as a sitting area.

It is about 15 - 20 minutes walk to down town, We chose the hotel for the available car parking. We found that we did not need a car so staying out of down town was our choice. As it turned ot a good choice.

We had a 2 storey room connected by a spiral staircase so we could sleep upstairs and our children could sleep downstairs, which worked really well.

The beds were really quite uncomfortable and creaky - every movement during the night was noisy!

The family room had an interesting design, with a spiral staircase and a loft bedroom and a sofa bed in the downstairs part of the room. Our teen kids loved sleeping in the loft and it added a unique aspect and more space than you normally get in a hotel family room. Luckily they were old enough to manage the staircase without much trouble. I think little kids might struggle. The continental breakfast was perfectly adequate each morning. Hotel staff very friendly and helpful. We picked the hotel for location and rate - and as advertised it was a very easy 10-15 minute easy walk to town, for shopping, restaurants etc. The very best restaurant was right next door - Harry's. Great service and wonderful food, very convenient.

The sofa bed was uncomfortable as they typically are in hotels. The room was rather warm and has no a/c. or ventilation - too hot for sleeping. Also, no blind on the skylight so very light at night.

Good basic hotel

Unfriendly receptionist first day. More interested in colleges than guests. No "welcome". Annoyed when we had to ask twice to get the garage opened.

Central, easy to use as a base for shopping

Little noisy and small rooms

Convenient situation and staff helpful. Would use again.

Hotel Name just changed to Best Western which meant that the taxi driver could not find it.