No real complaints here. It is rather pricey, but it seems that's the norm for hotels in the area. For the price, you might hope for some finer touches (robe?) or gestures (welcome drink?) but again, it's all relative. Breakfast is also very pricey, even though it's all you can eat. I also suggest voicemail systems on room phone, so people can leave recorded vm message.
All in all, this is a good, reliable choice. The location is great right in center of downtown with good access to all points of interest. The 24-hr supermarket a few doors down was very handy, as were a few comfy cafés close by for morning coffee or light breakfast. Lots of restaurants nearby too. Hotel is clean, well-maintained, and has all the basics you need for a comfortable stay. They also have a nice bar room and a restaurant, which I didn't use. Staff are helpful when you ask for something.