Half of our group (we travelled as two families) had a street level room. On the first night, we were distrurbed by a drunken man outside the room using foul language and creating a nuisance. Our young children were frightened. He was taken away, however the fact that he had access to hotel area just outside the rooms was surprising and management should take measures to prevent such access.
An intercom to reach the front desk from the rooms would be convenient. Having a laundry and dryer facility, even a paid one, at the hotel would be helpful (we used the laundromat cafe a few minutes away).
Perfect location!! - very central to Laugavegur etc. Restaurants, cafes are all a few minutes walk and pickups from the hotel for day trips were easily managed. Two Indian restaurants (one of which was rated the best Indian restaurant are both across from the hotel).Bathrooms were a pleasure to use - wide shower heads and great toiletries. Both Hilde and Sergei at the front desk were very pleasant and helpful and we were lucky to have them on duty during our stay.Having a kitchenette in the room was useful.