Icelandair Hotel Reykjavik Natura  

It was a beautifully designed hotel, and the accommodations were perfect for two adults and two children. The staff were accommodating--gave us breakfast even though we woke up late, after it was over.

We had thought it was near the international airport, and had booked it so we could arrive at midnight and just walk to the hotel. However, it's near the domestic airport, 45 minutes from the international airport. It was our mistake, but it would be nice if they could make that clearer in the description.

Nice design, good breakfast.

The room size and bathroom size were excellent. Great view the city airport. Quiet location. Excellent breakfast buffet selection and early start.

Lack of towels in the bathroom. Limited dining room menu. Inconsistent attitude and service of dining room staff.

Clean Rooms. Nice spa. Good food. Free Shuttle to the city.

The food !!

Hotel was fine but my booking.com booking was not made

Pretty dismal exterior appearance (Intourist Cold War Moscow?!) . However cvomfortable, clean and convenient (airport/City). Excellent breakfast. Quiet at night.

Breakfast was excellent, on the expensive side but a wide selection. Room was very clean, staff helpful especially the travel agent.

I choose this location as it was near the domestic airport and we had a flight out in the morning. The hotel is on the wrong side of the airport. It was a 1200kr taxi ride. Another factor was the description as being near Perlan. Again, the hotel is on the wrong side to walk there. Shuttles run to the City Center infrequently. If the hotel offered free domestic airport and Perlan shuttles as well as more frequent downtown shuttles it would be a good higher- priced choice. As is, I would not stay there again unless already planning to rent a car.

I enjoyed the convenience of the hotel. Their new restaurant is very welcome. However, I paid for a Deluxe Room and found it to be small for the price I paid.

The value of the hotel was great, although possibly due to on-going construction. They are in the process of finishing a complete renovation of the property (originally scheduled to finish the week before my visit (early June 2011), now actually finishing about a week after). The construction caused some disruption. I assume the rate was artificially low while I was there and WiFi was tossed in for free to all guests as a form of compensation. Adjacent to the domestic airport, the hotel is a short walk South of the BSI bus terminal and a slightly longer walk South of the City Center. No need to use public transportation or taxis during our stay other than to/from Keflavik Airport. Also adjacent to the park around Perlan. Despite proximity to the domestic airport, sound proofing was sufficient that my wife and I never heard a plane take off while inside the hotel. Friendly, helpful front desk staff.

breakfast

there was a renovation project ongoing so was very noisy and many of the services weren't available and that was bad because I picked this hotel for the pool and massage and spa and it didn't have any of that. I also picked it because there was a shuttle to the town but it was very limited in when it went and where it went- not to the main shopping street. The first room I was given was dirty and the thermostat was broken. The second room was nicer but had all the construction noise and hadn't been well cleaned- there were pills on the floor from a prior guest.

During the last 2 year, I've stayed here, alone ore with friends, 4 times. I return to this hotel, because I'm satisfied. But this time... Me and my son (7 year) my friend and her son (8 year) arrived her May 1th in the evening, and we arrived into a mess! We came to a hotel that was in the middel of a renovation! No acces to the pool - we promised the boys that we would go bathing in the pool every day - and they were - as you can understand - wery disappointed! And we were not the only one complaining about that.. We booked a "poet room" and we got a regular room. We switch room, and my friends got wrong room again... When we checked out on wednesday, we had a really bad experience with the staff.. But that is an other, long story....

Fair location, but not within easy walking distance to town. The tourist advisor in the store next to the receptionist was excellent and gave us a gerat deal on a rental as well as great advice for our two day stay in town.

Breakfast was not included, expensive and then not all that good once we had paid for it. Staff a little cold and could have been more helpful.