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Newest reviews for Hotel Phoenix

  • Steve
      United States of America
    August 27, 2014

    Staff is helpful, friendly.

    No outdoor key; need to ring the bell to have someone let you in.

    9.6

  • Alan
      Latvia
    August 25, 2014

    A lovely room, friendly owners and a handy location - what more can you ask for?

    9.2

  • James
      United Kingdom
    August 10, 2014

    Location, helpfulness, value for money

    9.6

  • Börje
      Sweden
    August 5, 2014

    Nice room, comfortable beds, very good breakfast, nice and helpful houselords, quite,cosy hotel.

    Nothing at all.

    9.6

  • Ardythe
      United States of America
    August 5, 2014

    I loved the courtesy and friendliness of the innkeepers who went out of their way to be welcoming and VERY helpful. This is particularly important to solo travelers. Spotless, well-located, small and quiet. A simple, but delicious breakfast served each morning without charge. I never stay in big chain hotels, but I seldom find a gem as lovely and polished as this one.

    10

  • Wendy
      Canada
    August 3, 2014

    Everything! Our room was beautiful, the bed was comfortable, and the breakfast was delicious and filling. The service was first rate and the owners of the hotel truly care about the satisfaction of their guests. A quick walk to the shopping district, quiet location, and an oasis for the busy traveller.

    10

  • Paul
      Canada
    August 3, 2014

    Jon and Steindor were amazing hosts, they were extremely helpful in their recommendations with regard to tours, restaurants and attractions to visit in Reykjavik and the rest of the country. They were never shy in their opinions about things Icelandic and anywhere else, and made all their guests feel right at home, more like family members than anything else. It was a wonderful place to retreat to after a day in the city or in the countryside.

    What was there not to like? Nothing.....

    9.2

  • Nancy
      United States of America
    July 29, 2014

    Great location, helpful staff, comfortable beds and very clean. If I'm ever back in Iceland I will stay at Hotel Phoenix. Thank you Jon! Breakfast was good!

    Nothing.

    10

  • Michael
      Australia
    July 20, 2014

    Owner operated and very keen to meet all needs of stay. A home away from home but with service!

    nil complaints

    9.6

  • Sheryl
      United States of America
    July 17, 2014

    Room was lovely, clean and warm with all amenities one could need. Location is very good. Breakfast was delicious, filling, and served on beautiful china with classical music in the background. No children running and screaming=)

    I smoke and had to ring to get back in the building every time I went out. Luckily I don't smoke a lot, but I enjoy a smoke, a few times a day.

    10

  • Andreia
      Netherlands
    July 11, 2014

    I felt really welcomed, found the atmosphere really warm, like home... away from home. All the little details that make the difference! Can't forget the comfortable bed where I slept like a baby and the impeccable breakfast. Definitely my stop in Reykjavik from now on!

    Nothing, it was perfect!

    10

  • Peter
      United Kingdom
    July 10, 2014

    This is probably the best smaller hotel we have ever stayed in! Both owners are very dedicated to customer service and making your stay a pleasant one! We loved Jon's local knowledge and suggestions for day trips! They also serve the best continental breakfast ever! We stayed for 4 nights and would definitely recommend this hotel to anybody looking for a nice quiet hotel in town centre.

    all was just great

    10

  • John
      United Kingdom
    July 10, 2014

    Well located for centre of town but still had plenty of parking

    7.5

  • Philip
      Turkey
    July 10, 2014

    The Phoenix is a real hidden gem in the most perfect location with superb hosts. We felt we got quiet, professional, friendly, five star treatment. I doubt you could ever find a better, cleaner, more efficiently run hotel, at such a very reasonable price.

    We were very happy with everything.

    10

  • Anton
      Netherlands
    July 2, 2014

    Refined and elegant comfort (rooms, beds) Excellent breakfast Within easy walking distance from centre of town

    Lack of space to put luggage (why not two luggage racks in a double room?) Location (terraced street without gardens and few parking spaces) out of kelter with the refinement of hotel itself

    8.8

  • Gregory
      Sweden
    June 30, 2014

    The room was great, sparklingly clean and full of character. The service was charming and genuine with a personal touch at breakfast and turndown; staff were very friendly and helpful; very humorous and interesting too. The central location meant no problem exploring the city, or being picked up for tours, etc.

    10

  • Jean
      United States of America
    June 27, 2014

    The desk staff was incredibly friendly and knowledgable. And the daily breakfast was generous and delicious. Plus, the hotel is walking distance to virtually everything in Reykjavik. We had an excellent experience.

    8.3

  • Robert
      United States of America
    June 25, 2014

    The location was nice (at the end of the main pedestrian street). We don't like the austere Nordic look, and this was the only place we could find that looked more "homey". The breakfasts were tasty and huge. The place is run by two guys; the morning guy has a very dry sense of humor, which I think some people don't get.

    The only drawbacks I can think of: no elevator, so you get some exercise; and the hot water smells of sulfur, which is true of many places, I believe. The cold water is fine.

    9.6

  • Anonymous
      United States of America
    June 24, 2014

    Lovely room.

    It would be nice if they provided coffee and tea in the breakfast room at all times.

    10

  • Niels-henrik
      Denmark
    June 23, 2014

    An absolutly perfect hotel with an excellent staff..warm and very friendly atmosphere.

    Nothing can be added...everything is perfect.

    10

  • Gavin
      United Kingdom
    June 22, 2014

    Top quality in a boutique hotel, just off ther main centre of the city. 5 mins walk to shops, bars, restaurants. Beautiful and clean rooms, superb breakfast. Owners really nice and very helpful on how, where, when to travel and best restaurants. I doubt you would find better.

    No tea making facility in room, but I think that's our 'Britishness'!

    10

  • Anonymous
      United States of America
    June 10, 2014

    Location is perfect for walking to everything. Big comfy room with a big comfy bed. It was quiet. Most of the staff was friendly and helpful.

    Small and the breakfast was a tray of the same food each day. I feel a little more anonymous in a bigger hotel.

    8.8

  • Marianna
      United Kingdom
    June 9, 2014

    The hotel is great: cozy and comfortable. Very attentive and helpful staff. The room was of s good size with living area and armchairs. The deb is quite comfortable. Clean and quiet. Good place to relax after a working day. Continental breakfast was quite enough for me: excellent fresh bread, cheese, ham, jam, yogurt and muesli, orange juice and tea/coffee. Good location: 10 mins from all the shops and main attractions

    Nothing really.

    9.2

  • Alessandro
      Italy
    June 2, 2014

    The breakfast is a dream. The room was huge.

    I suggest to give the free internet access: now it is a standard facility for a good hotel.

    9.2

  • Linda
      United States of America
    May 30, 2014

    The hotel was conveniently located for exploring Reykjavek on foot. Our room was quiet and comfortable. We really enjoyed having a private "sitting room" adjoined to our bedroom. Very clean, good breakfast, no complaints at all.

    10

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