CenterHotel Plaza  

La cordialità dello Staff e la posizione centralissima.

Dimensioni del bagno

Ottima posizione

Il personale in portineria e' poco disponibile. Le camere affacciate sulla piazza sono rumorosissime, senza isolamento acustico. Il secondo giorno abbiamo trovato la camera da riassettare, letti da fare, bagno da pulire, biancheria assente. Pessimo rapporto qualita' prezzo!

Posizione

Excellent location, good price and fantastic staff

Breakfast could have been better

We are not very happy with our stay at Center Hotel Plaza and we think that value for money was low. We arrived at Center Hotel Plaza after nearly 3 weeks touring in the USA were we had stayed at some 12-15 hotels. Center Hotel Plaza was by far the least good hotel during our vacation, but one of the more expensive.The night we arrived, the TV did not work at all, but after calling the reception we were asked to take out the plug, plug it in again, and than we got 1 channel to work. That was all during our stay, we never managed to get the rest of channels to work.Next morning the lift did not work well at all, and there were no stairs that could be used (only for emergency). The reason the lift did not work well was that the hotel was full, and the lift capacity was not enough for a full hotel.It was a very bad feeling to be totally dependent on one lift that could not cope with capacity when there were no stairs to be used, if we could have used the stairs, I would not have been upset and would have understood the capacity problem, but without stairs, I do not accept that the lift does not work properly when the hotel is fully booked.The breakfast was a disaster the same day, the staff could not cope with serving breakfast for a full hotel, it is the worst breakfast experience that I have ever had, and I have stayed in thousands of hotels.It was clear that there were too few staff, and they were not well trained at all.The content of the breakfast was OK, but no signs explaining if different egg baskets had different types of eggs(hard etc), nor any signs for jars with youghurt etc (or what it was).. Tables were not cleared as guests left.I had asked for a wake up call and fortunately I was awake when it came, for the signal was set at the lowest possible level, had it been the morning when we had to wake up at 4 am to catch our plane, it could have ended in a disaster.

Hotel staff very friendly, knowledgeable and helpful

The staff were extremely helpful and the location was very good

The cordiality of the staff and its location.

Hotel is noisy at all hours of the night.

Excellent location. Quick, helpful staff (booking tours, help in last minute car rental).

Breakfast was ok, but no big choice of food (especially for those who like sweets with morning coffee.

Breakfast is good, location is excellent, spacious rooms.

Missing air conditioning, it was hot even at night time. (5Th floor room)

Excellent downtown location, but nevertheless quiet. The rooms vary. Mine was quite small but my daughter's was big with a nice big bathroom. Good 'rainfall' type showers. Buffet breakfast is good with both hot and cold food and different breads. The staff here were very friendly and readily help with any enquiry. Free WiFi in the lobby and Internet in the rooms by cable.

excellent location in the heart of Reykjavik