CenterHotel Plaza  

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Saknade motionsrum.

Good location, super service, nice breakfast

Perfect location in downtown Reykjavik, easy access to the shopping street, restaurant - everywhere. The hotel itself was quite ok, nothing special thou. The room was small and so was the bathroom, the drain was blocked which made the use of sink pretty uncomfortable. The bed was good and the room was clean. Breakfast was pretty basic but ok. The breakfast room was too crowded thou. The view from the room as real great (main square) but it was pretty noisy until around 5 am. That didn't bother us thou. An ok hotel, nothing special thou.

We are not very happy with our stay at Center Hotel Plaza and we think that value for money was low. We arrived at Center Hotel Plaza after nearly 3 weeks touring in the USA were we had stayed at some 12-15 hotels. Center Hotel Plaza was by far the least good hotel during our vacation, but one of the more expensive.The night we arrived, the TV did not work at all, but after calling the reception we were asked to take out the plug, plug it in again, and than we got 1 channel to work. That was all during our stay, we never managed to get the rest of channels to work.Next morning the lift did not work well at all, and there were no stairs that could be used (only for emergency). The reason the lift did not work well was that the hotel was full, and the lift capacity was not enough for a full hotel.It was a very bad feeling to be totally dependent on one lift that could not cope with capacity when there were no stairs to be used, if we could have used the stairs, I would not have been upset and would have understood the capacity problem, but without stairs, I do not accept that the lift does not work properly when the hotel is fully booked.The breakfast was a disaster the same day, the staff could not cope with serving breakfast for a full hotel, it is the worst breakfast experience that I have ever had, and I have stayed in thousands of hotels.It was clear that there were too few staff, and they were not well trained at all.The content of the breakfast was OK, but no signs explaining if different egg baskets had different types of eggs(hard etc), nor any signs for jars with youghurt etc (or what it was).. Tables were not cleared as guests left.I had asked for a wake up call and fortunately I was awake when it came, for the signal was set at the lowest possible level, had it been the morning when we had to wake up at 4 am to catch our plane, it could have ended in a disaster.

Hotel staff very friendly, knowledgeable and helpful

The staff were extremely helpful and the location was very good

The cordiality of the staff and its location.

Hotel is noisy at all hours of the night.

Very central location and an efficient breakfast buffet.

Does exactly what it says on the tin, you can shower and sleep here.

Cleaness, modern design and good location.

It would be better if wi-fi was covered all rooms.

Everything was clean and new, and the room was very cosy. A really nice experience to stay there. And the location right in city center was perfect.