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Newest reviews for Hotel Adele

  • Andrei-paul
      Romania
    August 20, 2014

    everything

    10

  • Stanislav
      Russia
    August 7, 2014

    - Really good staff. They always were polite and helpful - The hotel and our room was very clean - Free jacuzzi, bicycles and air conditioning - Good location - Big free private parking - Discounts to use sunbeds on a nearby beach

    - Tasty breakfast but the same every day - More than 50% of stuff speaks only Italian but despite of this they solved all our problems :) - Only 3 restaurants nearby where you can have a complete meal

    8.8

  • Péter
      Hungary
    July 22, 2014

    Good location, very friendly and helpful staff, private parking with lots of space

    10

  • Francesco
      Italy
    July 11, 2014

    My 1st choice in Bellaria

    8.8

  • Iliya
      France
    August 12, 2013

    Very friendly staff It was great that we had bicycles

    9.2

  • G
      United Kingdom
    August 7, 2013

    Location was lovely

    Customer service very poor, very impolite , no curtoazie . Check in experience : untrained staff , no procedures , no information given . Second day housekeeping staff 8:00 enter into my room with a key without knocking . Shower base Craked and poor cleaning .Air Conditioning left on to cool the room always found it off and personal things found it always untidy. Owner kept my passport 2 days in his office as he said takes time to write all details down. Once they learned the country I'm coming from they acted very rudely and discriminative. My nephew of 6 month slept with me on same bed on the first 3 days without anyone to ask anything , all of the sudden they refuse to give my room key calling me rude names and sworn on me . I've called the police and learn that they wanted me to pay 5 euro per night for the baby which was not a problem if someone would of explained from beginning check in time. Instead on same day 3.08.13 they changed the website that babies under 1 years old to pay 5 euro, and lie to me that this was on the website from the beginning. Booking.com has notified me on the same day of policy change . Police clearly told them not to charge us . As I checked out one day earlier as wasn't acceptable to be harassed on this manner while paying to rest and enjoy holiday. This holiday thanks to hotel Adele became a nightmare. I wouldn't recommend this hotel to anyone .

    3.8

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