A room safe would be a nice addition. They do not have staff on site 24 hours, so if you require additional assistance this may not work for you, but we had no problems whatsoever. You must walk up stairs to reach your room, but the view makes it worth your while, and the staff will help carry your luggage.
When we saw our room we couldn't believe our luck, and then when we saw the view from our window we thought we might have died and gone to heaven. It was so beautiful that we were almost reluctant to leave the room to explore the charming town of San Gimignano. Our room overlooked the Tuscan countryside, and it was too beautiful to put into words. The pensione is located immediately off the Piazza della Cisterna in a wonderful location. Jenni checked us in and was incredibly friendly and insisted on helping us up the steps with our luggage. They had wine in the room to purchase with wineglass available, which was a nice touch. They were very responsive via email as I relayed our anticipated arrival time. We would all love to stay there again!