Best Western Hotel Ala  

Beautiful venetian decoration, room very clean and quiet. Good breakfast. Very good location near San Marco square, vaporetto stop, stores and restaurants.

Elevator goes only to second floor. I had to change the assigned room and pay more.

The breakfast was excellent. Front desk staff very helpful - arranged tickets to a concert for us. The bedroom overlooked one of the canals. It's in an historical square, about 10 minutes walk from San Marco. It's a three minutes walk to a water bus stop.

The bright airy room tastefully decorated baroque style, was very spacious for a Venetian Hotel, with a wonderful view from our windows over Campo s Maria Zobenigo where we could watch the people passing, stall holders & shopkeepers. And a side view to the 17th century Santa Maria del Giglio. Being only 50metres to the 'Giglio' vaporetto stop was a bonus for getting around. Still close enough to Piazza San Marco to hear the bells ringing.

The advertising did say 'No Pets Allowed" surprised to see a dog brought into the dinning room at breakfast. Water taxi may not pick-up or drop off at hotel canal entrance due to canal being full of Gondoliers, will drop you at Giglio then a short walk to hotel.

The location was in a convenient spot for us. The toilet stopped flushing around 10pm the second night we were there and we had to move rooms. The front desk staff would not even upgrade our room (which was very tiny) for the inconvenience.

The room was very small and the bathroom was very cramped. There was not a working outlet in the room so that I could use my curling iron. We stayed on the top floor and there was not an elevator.

The location of Hotel Ala can't be beat!!!! It is a short block walk from the Vaporetto stop Santa Maria del Giglio too. We have stayed there on 4 different trips.....really good breakfast was included in our rate too. We had a nice sized room (114) up a flight of stairs from sitting area and entrance to dining room. We ate in 2 restaurants that we knew from prior visits but were give 2 excellent suggestions from staff for our other meals - Pizzeria al Teatro, and Vino Vino - both nearby.

When tour groups gathered in the sitting area of hotel, the noise carried upstairs to our room......fortunately it did not happen everyday.

Excellently located on a small canal off the Grand Canal, with gondolas often going by. Conveniently located close to historical attractions and transportation (vaporetti). The room was beautifully decorated with antique furnishings and exceptionally clean. A varied, complete and well prepared breakfast. Would definately stay here again, perhaps for longer. Good value for the ambiance and experience.

Very good location, near S. Marcos Square, acceded by the street with best brands, like Prada, Gucci, Channel, Miu Miu, etc, etc, a must! The hotel is nice, with good accomodations, good bed and good pillow. The breakfeast is also good, with a variety of options for every taste and needs. There is no restaurant in the hotel, but yuo can find very nice restaurants near and in the Fenice Theatre Square, only at 5 min walking. Expect a normal 25 euros Pax for a decent meal. Venice is always full of tourist, now with Chinese fource. Venice is a very safe place in our days to be a couple of days, enjoy! By the way, the wi-fi for 24 hours cost only one euro. So, dont forget your Ipad !!!

The Location makes this an extremely attractive hotel.The Hotel "American Bar" is first class and a must attend.

I would appreciate a coffee maker in our room

excellent location; good breakfast; very good value. Venezia!!

The location was excellent and the staff were very helpful and prompt when I emailed them about the waterbus and directions.

Location was great. Right at the vaporetti stop ( giglio station ). Only 5 mins walk to St.Mark's square, and there are many shops, like gucci, prada, burberry, louis vuitton, along the way! Hotel staff was nice too. And breakfast was excellent compared to the european standard and considering the fact that this is only a 3-star hotel.

Wifi costs 1€/24hours. It's cheap, but this should have been offered for free.