Hotel Albani Firenze

1. It was near to the railway station.

1.Breakfast Room was fully occupied by multiple Japanese group tourists and we were once rejected to enter and requested to come later. Individual tourists were underestimated and should be respected more. 2. It was rather difficult to find this hotel from the railway station since the hotel doesn't have any signboard. In the night time we felt unpleasant to have spent time to look for this hotel on foot. 3. Internet connection should be provided free of charge.

Fantastic location - two minutes from Santa Maria Novella train station and 5 mins walk from major touristic attractions, helpful staff.

very nice room . great price for this type room in florence

one evening male staff almost rude. others ok

good location; 2 minutes from train station,

Great location very comfortable .Reception staff were so friendly and helpful esp Ciara all restaurants they recommended were a pleasure.

I felt the charge for internet use a little expensive

The room was very nice and staff were very helpful. The breakfast was great, lots of variety. It was nice having a restaurant in the hotel although we didn't have opportunity to try it. The location was good for us as it is near the train station and close to many restaurants and shopping. It was quiet in our room and the shades kept it quite dark for sleeping.

There was only one outlet in the room and we had to unplug the lamp to use it so it got a bit dark when we charged our phones and computer or used the curling iron.

The staff was excellent and the room was fantastic. The hotel is very convenient to the train station as well as the top "must see" attractions. The breakfast had everything you could want to start the day.

We loved the room and the wonderful Breakfast!

The computer system! You need two computers and they need to be better monitored .Our bought time would be used up because the computer would not diconnect from the internet at the time you wanted it to..

Very comfortable and beautiful hotel, conveniently located.

comfortable and clean. could walk to tourist attractions and nearby restaurants. staff was very helpful and most could speak english.

internet was so slow, I didn't use it. that could have been temporary, though and it would not keep me from staying there at another time.

Very nice facilities, very nice location (less than 5 minute walk to the train station)

Staff were extremely rude (unbelievable that they were saying things as if we were kids....we do look young, at around 20-25 but still) I would say it was the only down side of being in Florence....but after visiting other cities in Italy, we realized that what is perceived by us as rudeness can be something that, among Italians, is just a way of getting along with fellow Italians.

Friendly, helpful staff. Clean room. Located away from the noise of the main street, but close to the train station.