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Hotel Albani Firenze
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When would you like to stay at the Hotel Albani Firenze?
Top
Based on
641
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Andrea
Family with older children
Wachtberg - Pech,
Germany
October 28, 2009
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Cleanliness of the hotel and the elegant presentation of the rooms. Certain staff members had excellent customer service ethic. We booked 3 rooms one of which was a triple. The room was far to small to add the extra trundle bed. In fact the extra bed blocked the cupboard entirely.I would have preferred the hotel to ask us to upgrade to a larger room so that the triple configuration worked. |
8.5 |
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Tamara
With friends
Poway,
United States of America
October 23, 2009
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The room was very nice and staff were very helpful. The breakfast was great, lots of variety. It was nice having a restaurant in the hotel although we didn't have opportunity to try it. The location was good for us as it is near the train station and close to many restaurants and shopping. It was quiet in our room and the shades kept it quite dark for sleeping. There was only one outlet in the room and we had to unplug the lamp to use it so it got a bit dark when we charged our phones and computer or used the curling iron. |
9.5 |
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Giovanni
With friends
Greenock,
United Kingdom
October 22, 2009
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Central location near train and bus terminals and Duomo Uffizzi etc., yet very quiet. Had a very pleasant stay. |
9 |
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Margaret
With friends
Toronto,
Canada
October 21, 2009
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The staff was excellent and the room was fantastic. The hotel is very convenient to the train station as well as the top "must see" attractions. The breakfast had everything you could want to start the day. |
10 |
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Anthony
Mature couple
Strathaven,
United Kingdom
October 20, 2009
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Close to Rail station but not noisy. Convenient for Florence Historical Centre. Room 11 windows opened out on to hotel working courtyard and therefore not good feature. Lived with it as obviously out most the day. Nearly did not get 7am b/f on last day to get flight as party booking of Japanese swamped the dining room so guests need to watch for this. |
7.5 |
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Steve
Family with older children
Florence,
United States of America
October 20, 2009
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We loved the room and the wonderful Breakfast! The computer system! You need two computers and they need to be better monitored .Our bought time would be used up because the computer would not diconnect from the internet at the time you wanted it to.. |
10 |
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Anna
Mature couple
cairns,
Australia
October 19, 2009
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The hotel was ideally situated, close to the railway station and only a 10 minute walk from most major sites and shopping. Staff were very helpful and pleasant to deal with. There was noise f´rom the street early in the morning with service vehicles but otherwise it was quiet. |
9.5 |
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Anonymous
Mature couple
United States of America
October 19, 2009
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Very comfortable and beautiful hotel, conveniently located. |
10 |
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Sue
With friends
Dennis, MA,
United States of America
October 16, 2009
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My husband, myself and two other friends of ours spent 3 nights there and absolutely loved this hotel, Aside from being perfect, the price was right, also. We will absolutely select it again if we get back to Italy! |
9.5 |
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Jamie
Solo traveller
Alexandria, Virginia,
United States of America
October 16, 2009
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comfortable and clean. could walk to tourist attractions and nearby restaurants. staff was very helpful and most could speak english. internet was so slow, I didn't use it. that could have been temporary, though and it would not keep me from staying there at another time. |
8.5 |
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Mac
Mature couple
Dewinton,
Canada
October 15, 2009
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room was too small. colour of the walls (lime green) was awful |
4.5 |
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Anonymous
Young couple
Switzerland
October 14, 2009
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Very nice facilities, very nice location (less than 5 minute walk to the train station) Staff were extremely rude (unbelievable that they were saying things as if we were kids....we do look young, at around 20-25 but still) I would say it was the only down side of being in Florence....but after visiting other cities in Italy, we realized that what is perceived by us as rudeness can be something that, among Italians, is just a way of getting along with fellow Italians. |
8 |
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Anonymous
Young couple
United States of America
October 13, 2009
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The hotel was was clean, rooms were spacious and breakfast was great! The hotel is situated about 15 minute walk from Duomo so if you are looking for a middle of everything location then this may seem out of the way for you. The staff was not as friendly and proactive as staff in hotels that we experienced during the rest of our trip in Siena and Rome. |
7.5 |
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Anonymous
Solo traveller
Canada
October 13, 2009
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Friendly, helpful staff. Clean room. Located away from the noise of the main street, but close to the train station. |
7.5 |
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Anonymous
Solo traveller
Denmark
October 13, 2009
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all of it |
7.5 |
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Anonymous
Mature couple
Cyprus
October 12, 2009
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Location is very good and the service is excellent There was a smell in the bathroom due to luck of fresh air natural or mechanical |
8.5 |
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Verity
Mature couple
St Albans,
United Kingdom
October 12, 2009
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Location was excellent, staff on reception were well-trained and knowledgeable and room was clean and comfortable. Room was overlooking terrace area where businessmen seemed to congregrate and talk very loudly! Also, dining (breakfast facilities) inadequate for number of guests, so one morning there was a long queue and staff were agitated. (breakfast was v good though once you were seated) |
6.5 |
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Anonymous
Solo traveller
Ireland
October 9, 2009
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I love it. Very clean, amazing breakfast and facilities |
9.5 |
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Robert
Young couple
Auburndale,
United States of America
October 8, 2009
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The hotel is right across the street from the train station. It is also an easy walk to all tourist attractions. I didn't have any issues with the service. The hotel staff was able to answer all of our questions. I would definitely stay here again if the prices stay the same. |
10 |
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Sioban
Mature couple
Gerrards Cross,
United Kingdom
October 7, 2009
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Stayed here about 10 years ago & loved it. Helpful front desk staff. All ameneties in perfect working order. Room & bathroom - spacious and very nicely decorated. Great breakfast. Good position. Would not hesitate to stay at Hotel Albani Firenze for a third time! Dining room a bit small for the number of guests. OK for us as tourists with all the time in the world. However having to queue for a table appeared to be a problem for guests who were on business. |
9 |
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Robert
Mature couple
Edinburgh,
United Kingdom
October 5, 2009
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An excellent, comfortable hotel conveniently located for exploring Florence with helpful staff. |
10 |
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Ambrosio
Mature couple
Muntinlupa City,
Philippines
October 5, 2009
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very clean and efficient staff no mirror in the room and free drinking water should be provided in the room |
8.5 |
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Bruce
Young couple
Toronto,
Canada
October 5, 2009
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great staff at reception |
8.5 |
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Amy
Mature couple
chapin,
United States of America
October 2, 2009
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This hotel was a big wonderful surprise. The directions said it was 150 meters from the train station and we anticipated noise. Nothing could have been further from the truth. the room was spacious and well appointed. The staff was always cheerful and helpful. The breakfast was buffet with wait staff ready to help with our requests. I wish all of the other hotels that we stayed in had been as nice. We would highly recommend this hotel. |
10 |
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Mary
With friends
Richmond,
United States of America
October 1, 2009
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The staff was helpful. Very quite, yet a good location in the city. Very close to train station. Breakfast very good. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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