Hotel Albatros  

This hotel is the worst I’ve lived, never to book this one!!!! We arrived at 21:00 in Florence 31/12/2012, the night before new year, so no bus for this hotel that night, oh my god! I asked the people that there was train for Pratignone (the station near the hotel), I was been told "no". I called this hotel, a old man answered me and told me that I could take the train to Prato (another city) and when I arrived Prato make a call to him. I asked:"is there any bus to the hotel from Prato?" he said:"no", “Prato is far from the hotel?” He answered “of course is far away.” Then I asked:"how I could get to the hotel? Have you a car or a bus of hotel?" he said:"sorry, I have another phone call." then he hang off the phone. At this moment I felt that I was be cheated!!!!! Everyone around us was happy for the new year, and I nearly cried in a foreign country!!!! (If there was no bus from Prato to the hotel, and Prato is far away, why he told me to get to Prato? What did he think? What did he want?? If we really went to Prato, how we get to the hotel??!!!!) Thanks very much to the staff of the Station Santa Maria Novella, they were so friendly, they helped us to find the train which was at 22.30 to Calenzano, and they have written a paper for us that the trains for 1 and 2 January. When we arrived the hotel, the old man looked us with surprise, I was sure that he didn’t believe we could arrive there. I showed the paper that I’ve stamped when after booking the rooms from the website. He looked and said there was a mistake, the document of the hotel showed that we have booked one night, but I have booked 4 nights on Booking, and the prices were same!! He said our paper is ours, he couldn’t believe us, what??!! They made a mistake and it had became our mistake??!! Our paper was from this website after booking the room, if I could not believe it, who can I believe??

Personnel was very nice

The worst room where I've ever slept in 42 years! Broken walls, broken forniture, broken electric plugs, mold growing all over the bathroom, holes in the covers...it does not deserve its 3 star for an hotel!! Never, ever again!

Reasonably well priced, staff were helpful and friendly, fresh made coffee was great.

Hotel was noisy, could hear people talking in other rooms and walking along hallway. Breakfast was disappointing, not much choice.

Nice stuff and good coffee. Despite of surroundings, we slept very well.

Lot's of prostitutes around this hotel. Too noisy air conditioner units outside of the building.

Everything that I needed was there. Very friendly staff and good price.

Shower curtain in the bathroom could have been longer.

Staff were excellent very friendly . hotel is in at very good location at very good price . the hotel needs better manager to take care of serious maintenance requirements,it is bad for the property value.the staff tha location and the price

The staff, the location ,the price .

ottima accoglienza

gli arredi della hall in visibile decadenza, ascensore e corridoi con evidenti tracce di polvere e sporco, il minuscolo bagno si allaga facendo la doccia.

Le personnel

la douche qui s'est transformée en piscine (les rideaux de douche sont beaucoup trop courts...).

Много стар телевизор който не работеше

le camere sono sporche sono presenti animali/insetti di vario tipo

Nada,nada,nada

Los condiciones,el tele no funcciona,habitaciones sucios,el desayuno horrible.

Davvero nulla

Stanza angusta che definire essenziale è un eufemismo. Bagno impraticabile (scadente persino la carta igienica). Colazione con servizio pessimo. Ho dovuto aspettare 40 minuti sul pianerottolo in quanto la porta della stanza non si apriva più. Esperienza da dimenticare, per fortuna è durata poco

отель расположен в пригороде флоренции недалеко от железнодорожной станции. к отелю претензий никаких. понравилось расположение вблизи от целого района супермаркетов и молов. я насчитал порядка десяти торговых точек где неплохо провел время.

придраться не к чему

La colazione

La camera matrimoniale con 2 letti singoli. Non ha senso

Personale disponibile

Colazione scarsa

qualità del letto e del materasso

le porte delle camere, tutte sfondate

Ho scelto l'hotel solo per la vicinanza a un locale dove avremmo partecipato a una festa, per cui era necessario poter lasciare la macchina e andare a piedi.

L'omino alla reception troppo brontolone, colazione da campo scuola dell'azione cattolica con prodotti del discount.

La prossimità al luogo in cui dovevo recarmi

Servizio, confort, struttura fattiscente per un tre stelle

comodità per vicinanza palazzeto sportivo

niente

sporco e decadente

La posizione facilmente raggiungibile con l'auto

Il bagno con la muffa sul soffitto e la camera molto "decadente"

personel a w szczególności pan MICHELE który zawsze ci pomoże gdy masz jakiś problem i w miłej atmosferze dotrzyma towarzystwa.

Simpatia del personale

N.n.

il personale gentilissimo

l'albergo e' molto sporco e trascurato peccato

ho soggiornato una sola notte, posso dire che la stanza era abbastanza grande e il bagno più pulito di molti altri che ho visto in giro. é comodo dormirci perchè è a due passi dal centro commerciale i Gigli

la zona dov'è ubicato, diciamo che non è affatto "panoramica", ma la funzionalità dell'hotel non è appunto questa