눉Nothing bad at all, just an unusual hair dryer for those of us gals who like 2 speeds/heat levels, because there was only one, the lower heat level. Upon arrival in the area by car, we were confused about one instruction in provided directions that led us wrongly up a tiny winding road, but found a lady who steered us right, in Italian, which I speak. There doesn't seem to be a map of the 5 Terre in adequate detail for drivers, no fault of the hotel.
눇The staff were very warm n friendly, well informed about the area, very welcoming. the view was gorgeous, facilities very pleasant throughout, very good buffet breakfast, shuttle proved dependable, and convenient. Other guests were warm and friendly too! Staff dealing with guests were all conversant in English.