Albergo Chiusarelli    

Very good place to explore beautiful Siena old town. Clean, cozy, clean, stylish hotel. Good breakfast. Ask for parking place in advance – it is real problem in Siena. Walking from hotel to old town center is unforgettable.

Architecture, garden terrace, beautiful hall way and restaurant, nice & clean room, and good b'fast. Quiet room.

Detergent smell.

I liked the location, only about 10m from Siena 'old town' and close to the bus station. Good buffet breakfast. Hotel with charm. Our room had a quaint little balcony overlooking the football field in the rear of the hotel. Would stay here again.

Funny almost musty smell in the corridors and room, but perhaps it is only the kind of cleaning products they use. Male staff not friendly at all. I still really liked the hotel and would recommend it.

Very well located - just outside the ZTL zone, several parking garages are nearby as well as public parking. Close to the city centre - you can walk anywhere, but if you need a bus - it's just downstairs. Nice rooms, but no air conditioner so you have to open the windows at night - very noisy as a result (we had a corner room overlooking the basilica. Breakfast buffet ok for Italy - cheese, salume, eggs, cereals, freshly baked croissants, fruit, acceptable machine coffee. Very welcoming and helpful staff who can help with anything. Overall good value for money!

No air conditioning No free wifi and bad usual cell signal in room. Rooms with street view are noisy, better choose those with stadium view if possible. No elevator in the building which can be a problem if you stay at higher floors.

Bus from FLORENCE had a stop almost in front of hotel.

Comfortable beds, easy to find stairs and no elevators...however staff helped with the luggage. Great breakfast. And good location

Good location close city center and main bus station. Good breakfast.

Rooms with the view to Viale Curatone are very noisy.

Gorgeous food in Downstairs Restaurant. Reception Staff most friendly, helpful. Holiday Literature available which enabled us to do Tour trip to San Gimignano etc

Got little value from guided city walk; guide a very nice person but as is the case with so many guides, imparting the information a big difficulty, too many people around, difficult to hear voice....every guide should carry microphone as was the case at San Gimignano.

The location was great, they accepted dogs which was also a big plu for me, one member of reception staff was helpful.

Toilet cistern leaked, bath mat had stains on it, soap dish was filthy and general cleanliness was poor, bed squeeked so that every time I rolled over in the night I was woken up by it, door very thin and room close to reception so noisy, tv remote didn't work and when returned to reception for a replacement I was told it was the only one so it must be the batteries, it still didn't work but then the tv kept losing signal so it didn't matter anyway. Reception staff miserable and unsmiling (apart from a younger man who was very helpful).

Location , near to bus/train station . Staff attentive and assured of their English and ready to accept clients testing their Italian language skills , or lack off,as the case may be.Next visit I would ask for a rear room as front is on main road and can be noisey with traffic noise.

Church bells , homely but very loud early in the morning........close your windows!

First, the hotel's location was great for getting dropped off at the bus station. It was just around the corner, and not having to drag our luggage very far was a big relief. The rooms were very clean and the bed was comfortable. Overall, for less than $100 a night, this was a good deal.

Although close to the bus stop, the hotel is a bit of a walk from the town square and the cathedral. Distance wise it's not bad, but when you throw in the very steep hills, it's a lot. Be prepared! Also, the hotel did forget to give us back our driver's licenses when we checked out (and we forgot to ask for them back). Thankfully, we had our next hotel call them and they forwarded them on. We got them back two days later. We really did appreciate the fast work to make up for the mistake.

This hotel was everything we wanted from a place inSiena. The safe were so helpful and friendly and we loved our room.

no negatives at all for this hotel.

The women at the front desk are great. The men, not so much. It's a good value if you get it for under $60 Euro.

There is NO elevator!!!! If you have luggage beware of going up 2 flight of stairs.

A rich breakfast, very good location (near the bus station and not far from main sights and places of note), civil-spoken and polite staff, an interesting design of hotel

There was no free Wi-Fi. We were suggested a rather poor Internet for pay

The friendly and very helpful staff

Friendly staff,clean hotel,friendly staff

Location

No bar after 12noon,no tea and coffeein the room, bath tiny.

Location.

You have to pay for WIFI and it still didn't work. Unacceptable. One of the employees was short with us when we asked my he needed our passports - not appreciated. The breakfast was a disappointment.

the position-staff profesionality-interior design-quiet.

The room was not clean proply.

Very good location near to bus station. Not far away from historical center and very near to Medici's Foretress. Nice breakfast room with good view of the local stadium.

The hotel was being remodeled and it was a bit anoying having the paintors working near the room.

close to bus station and city center breakfast is great!!! lots of variety and great value for money

staff a bit cool long walk of stairs to our room (although the staff did help us to carry our luggage)

Very nice hotel. We booked the wrong dates and they understood it was a mistake.

We had to prompt them to give us a map and directions and things to see. They also didn't orientate us to the hotel and were surprised when we asked where things were.

Great location, great spacious room. Warm bathroom (in other cities bathrooms were quite chilly). Very frendly stuff. The hoter has it's own restauran, so the breakfast was wonderfull I'll definitely come back to Siena and stay in this hotel!

The location was central-close to the bus station. Easy to go out and return. The breakfast was excellent with excellent options and service for an Italian breakfast.

friendly staff, excellent breakfast, comfortable bed