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Via de' Tornabuoni 13, Tornabuoni, 50123 Florence – Show map
Excellent location — rated 9.8/10! (score from 350 reviews)
Rated by guests after their stay at Room Mate Isabella.
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1210 properties in Florence
Including hotels, apartments, villas and more.
350 verified reviews
We speak your language
Room Mate Isabella's staff speak: Italian, Spanish, English
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Food & Drink
Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
No parking available.
24-hour front desk, Currency exchange, Tour desk, Luggage storage, Concierge service, Laundry, Dry cleaning, Ironing service, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Lift, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning
Italian, Spanish, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 350 reviews
Value for money
Show reviews from:
Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic centre, near Santa Maria Novella Train Station.
Score from 1053 reviews Very good
Offering free Wi-Fi and friendly service, air-conditioned rooms and a central location, Hotel Calzaiuoli is 2 minutes' walk from Florence Cathedral on Via Calzaiuoli, which runs through some of...
Score from 1148 reviews Fabulous
Just 300 metres from Santa Maria Novella Station, the 4-star Albani Firenze is centrally located in Florence, a 10-minute walk from Florence Cathedral.
Score from 522 reviews Very good
Next to Ponte Vecchio in the heart of Florence, Hotel Art hosts regular contemporary art exhibitions. It offers a popular Fusion restaurant, and spacious air-conditioned rooms.
Score from 265 reviews Fabulous
Staff was very responsive
Room size was not acceptable.
Bed/room was comfortable, excellent breakfast, comfortable sitting room. Staff always helpfull
Antiquated shower, needs a 110w outlet in bedroom, lights to dim, much street noise at night, to many stairs to get to main floor
The staff is very helpfull. The location is excellent. Clean rooms. Overall a good experience
The breakfast buffet was every day the same with small changes. Small variety of breakfast food
Amazing location! All attractions are easily reached by foot. Charming hotel. Nice, comfortable and very clean room. Very friendly and helpful staff. Good breakfast. Great wifi connection
There are some stairs befor reach the elevator. Although this was not a problem for us, it could be for certain visitors.
Staff Free upgrade to suite Location Price
+ First of all, i want to say thank you to the hotel staff, in particular to Silvia, Rolly and Roland. They were very friendly and helpful trying to make my stay enjoyable and indeed, it was, so that I even extended it for 2 nights more :-) + Location is just perfect: you can reach the Uffici Gallery, Piazza Duomo in 10 min by walk + Good breakfast and it is served till 12 am which is very comfortable + interesting interior design
Nothing to complain about
the hotel is excellently located right in the middle of everything and you can easily reach, by foot, the main attractions of the city. Nice room, clean and with a large bed. Excellent breakfast!
breakfast staff location bed+++
the staff were very friendly, helpful and knowledgable. The room was spotlessly clean. The breakfast never got boring even after 6 mornings and they make great cappuccino.
elevator doesn't go down to the ground floor but that was not a big issue.
Everything except…the shower
Shower configuration had water all over the floor.
The reception staff were very pleasant and the breakfast menu was well planned with fresh fruit available.
The reception was a long way away up two flights of stairs with no signage at ground level to direct new arriving guests.
Breakfast is good
Have to carried luagage to lobby
The staff was friendly and helpful. Excellent breakfast. Cute room comfortable and clean.
Very friendly and helpful staff.
Mattress and lack of feather pillows was a bit hard/uncomfortable for one of us who has chronic back issues but for the other it wasn't a problem.
Great staff from the door man, to the staff at the kitchen and at the desk.
Access by car very complicated. Bed matress old.
The porter was wonderful as he maneuvered our heavy luggage up the steps and to our room, also took them down to street/taxi upon departure. Grateful to use the lounge area for business/auction on their large screen apple computer with great internet service. Very accommodating in every way for our needs while there. Would definitely consider staying there again.
Internet service in the room was sketchy at times (slow and sometimes dropping wifi for no known reason) but we were not in our room very much. When we needed to use the lounge computer the front desk was very nice and accommodating.
Every thing was excellent until the last minute when the lady in reception called me just 5 minute after 12 noon asking me to leave I think she have ruined every thing
AC didn't work properly and it was 36 C outside!
The staff where amazing and a very convenient location
If the room can have more lights it would have been better
Great location, room facilities, breakfast.
Location is great. Room's modern decor and size. Breakfast was good. Staff informative, helpful and friendly.
Staircase up to reception and the elevator is a deal breaker! I would not stay here again just for that reason.
Great location, fantastic staff, beautiful room. Just a few minute walk from train and almost all major tourist attractions.
Pricey, but worth it.
Large bathroom. Large comfortable bed.
Room lighting not sufficiently bright so everything is dim. Very little choice of TV channels for non Italian speakers. No milk provided with tea and coffee items in the room.
Location. Friendly staff. Comfortable rooms.
Noisy very early morning traffic but that is the thing one can not change.
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