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Via de' Tornabuoni 13, Tornabuoni, 50123 Florence, Italy – Show map
Excellent location – rated 9.8/10! (score from 358 reviews)
Rated by guests after their stay at Room Mate Isabella.
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1256 properties in Florence
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358 verified reviews
They speak your language
Room Mate Isabella's staff speaks: Italian, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 358 reviews
Value for money
Show reviews from:
Just 325 ft from Ponte Vecchio and the Uffizi Gallery you can find this elegant hotel, in a delightful, 13th-century building. Enjoy the view from the terrace. Wi-Fi is free throughout.
Score from 527 reviews Very good
Room Mate Luca is in the historic center of Florence, a quarter mile from Michelangelo’s David in the Accademia Gallery.
Score from 1262 reviews Excellent
Offering refined accommodations just 440 yards from Santa Maria Novella train station, the Grand Hotel Adriatico is in central Florence, a 10-minute walk from Florence’s Duomo.
Score from 1088 reviews Very good
Offering a rooftop garden with panoramic views of Florence, the 4-star Hotel Tornabuoni Beacci is in the center of the city. It features refined rooms decorated with frescoes and antique furniture.
Score from 229 reviews Very good
The staff was excellent and very helpful!
From the word go the staff were very gracious, helpful and efficient in getting me organized and settled. My request for a quiet room was immediately attended to, despite the fact that end September was peak season and the hotel was full. My room, as was the breakfast room and adjacent parlor/tv room, were wonderfully decorated and most comfortable. The breakfast had the usual Italian breakfast fare but also offered enough varieties to make it interesting and sumptuous. I did not encounter any problems with the a/c in my room and did I mention that the noise level was very low. I cant say enough good things about the staff, from the reception to the dining and housekeeping staff. I will most certainly return for seconds!!
Not a thing!!
The staff was great- very friendly and helpful. The location was excellent and fairly central which made it very easy to get around for sightseeing and shopping. The hotel has a cool and very colorful decor.
There was a very fowl sewage smell in my room- which was right down the hall from the front desk. I informed the front desk and they said they would take care of it- the hotel was fully booked so I could not change rooms. They took care of it, but in fact the odor was present in the hallway as well. That was my only complaint about this property.
Location excellent Staff very very friendly and helpful, excellent Facilities stylish, modern,
Very comfortable with excellent pleasant and helpful staff and within center of all attractions.
The stairs to the elevators are not comfortable especially for older and children.
Location is nice and convenient.
Wifi was horrible, it kept disconnecting. Breakfast was average, didn't have many choices. I stayed in a 3 star hotel in Rome for a cheaper price and it had much nicer breakfast.
Staff was very responsive
Room size was not acceptable.
Bed/room was comfortable, excellent breakfast, comfortable sitting room. Staff always helpfull
Antiquated shower, needs a 110w outlet in bedroom, lights to dim, much street noise at night, to many stairs to get to main floor
The Staff went out of their way to accommodate every request we made. One of the Staff helped with a personal issue on her spare time, just great. Great communications skills and informative of our site seeing plans.
Perhaps, the price was a little too much. We wanted the location but could have gotten another Hotel for much less.
I loved staying this hotel so much. The room was classy, well decorated and also kept clean. The hotel was su rprisingly quiet considering its location which is very centre of the city. and also I got lots of help from lovely and friendly staffs.
weak wi-fi signal was the only one thing bothering me.
The staff is very helpfull. The location is excellent. Clean rooms. Overall a good experience
The breakfast buffet was every day the same with small changes. Small variety of breakfast food
Amazing location! All attractions are easily reached by foot. Charming hotel. Nice, comfortable and very clean room. Very friendly and helpful staff. Good breakfast. Great wifi connection
There are some stairs befor reach the elevator. Although this was not a problem for us, it could be for certain visitors.
Staff Free upgrade to suite Location Price
+ First of all, i want to say thank you to the hotel staff, in particular to Silvia, Rolly and Roland. They were very friendly and helpful trying to make my stay enjoyable and indeed, it was, so that I even extended it for 2 nights more :-) + Location is just perfect: you can reach the Uffici Gallery, Piazza Duomo in 10 min by walk + Good breakfast and it is served till 12 am which is very comfortable + interesting interior design
Nothing to complain about
the hotel is excellently located right in the middle of everything and you can easily reach, by foot, the main attractions of the city. Nice room, clean and with a large bed. Excellent breakfast!
breakfast staff location bed+++
the staff were very friendly, helpful and knowledgable. The room was spotlessly clean. The breakfast never got boring even after 6 mornings and they make great cappuccino.
elevator doesn't go down to the ground floor but that was not a big issue.
Everything except…the shower
Shower configuration had water all over the floor.
The reception staff were very pleasant and the breakfast menu was well planned with fresh fruit available.
The reception was a long way away up two flights of stairs with no signage at ground level to direct new arriving guests.
Breakfast is good
Have to carried luagage to lobby
The staff was friendly and helpful. Excellent breakfast. Cute room comfortable and clean.
Very friendly and helpful staff.
Mattress and lack of feather pillows was a bit hard/uncomfortable for one of us who has chronic back issues but for the other it wasn't a problem.
Great staff from the door man, to the staff at the kitchen and at the desk.
Access by car very complicated. Bed matress old.
The porter was wonderful as he maneuvered our heavy luggage up the steps and to our room, also took them down to street/taxi upon departure. Grateful to use the lounge area for business/auction on their large screen apple computer with great internet service. Very accommodating in every way for our needs while there. Would definitely consider staying there again.
Internet service in the room was sketchy at times (slow and sometimes dropping wifi for no known reason) but we were not in our room very much. When we needed to use the lounge computer the front desk was very nice and accommodating.
Every thing was excellent until the last minute when the lady in reception called me just 5 minute after 12 noon asking me to leave I think she have ruined every thing
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