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Hotel Alessandra
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When would you like to stay at the Hotel Alessandra?
Top
Based on
32
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
With friends
Iceland
November 11, 2009
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the staff was super nice. Good location. |
8.5 |
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Mary
With friends
Eatontown,
United States of America
October 23, 2009
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I thought the hotel staff was extremely accomodating and couldn't have been nicer, especially Monty. He went out of way to help us on many occassions with our luggage as well as reservations and accomodations. I did not like the fact that you had to walk up a flight and a half of stairs to get to the elevator that only ran between the first and the second floor. This was a problem with luggage. Also our room was on the third floor and there was no elevator from the second to the third floor. |
8 |
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Anonymous
Mature couple
United States of America
October 19, 2009
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Close to the Uffizi Gallery, Ponte Vecchio and the Arno River.Great Breakfast pastries! Friendly staff! |
10 |
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Julie
With friends
Gangelt-Neiderbusch,
Germany
October 16, 2009
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Staff extremely nice and helpful Walls are thin! |
9 |
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Clarence
Mature couple
San Diego,
United States of America
October 15, 2009
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The breakfast was good. The hotel was close to museums. We stayed two nights. The first night the air conditioning was on and very cold in the room and the next night there was no air and was very warm. There were no controls to adjust temperature. The bathroom was not clean when we arrived. Toothpaste in the bathroom sink. The toilet did not look clean. On the second day the towels that we used the first day were folded and put back on the racks. |
6 |
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Michel
Solo traveller
laval,
Canada
October 12, 2009
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service, city center, location |
10 |
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Virginia
Mature couple
Gregory, MI,
United States of America
October 8, 2009
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Location and staff were superb. We upgraded to a Junior Suite and were most favorably impressed. Breakfast was excellent. |
10 |
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Doug
Mature couple
Black Rock, Melbourne,
Australia
October 7, 2009
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Close to shopping and museums,Staff friendly, attentive and helpful with suggestions of restaurants and map reading. Would have liked tea and coffee making facilities in the room.Did not realise there were so many stairs before reception.Bag lugging up to the lift was not what we were prepared for. |
7 |
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Todd
Solo traveller
Paris,
France
October 2, 2009
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Very friendly, helpful, service-oriented staff. A cost-effective option in the best location for central Florence. |
9 |
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Hazel
Solo traveller
Folsom,
United States of America
September 24, 2009
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Helpful staff, convenient location, very quaint accommodations. Also liked the little wine bar/restaurant right across the street from the hotel. Elevator is one level up from the main street (reception is 2 levels up). WIth bags, you have to walk up 2 flights of steps before getting to the elevator (they don't have staff on that level to assist you). Also, they had an internet connection & pc available for guests but it was down for one of the two days I was there. |
7.5 |
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Tanya
Young couple
Stamford,
United States of America
September 10, 2009
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Excellent location! Walking distance to everything. Hotel staff was so so helpful and nice. Would recommend it and will absolutely go back The beds and pillows were a uncomfortably stiff and hard. Everything else was excellent. |
9 |
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Ian
Solo traveller
wolverhampton,
United Kingdom
September 9, 2009
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Close to all the main attractions |
8 |
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David
Mature couple
Pittsburgh,
United States of America
September 8, 2009
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Clean, cool and quiet; the room was quite large and the staff was very helpful and welcoming. Breakfast was good. |
10 |
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Kristin
Solo traveller
Suffern,
United States of America
August 4, 2009
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Staff was very helpful and friendly. Excellent location, easy access to all major sites in the city. Great value for the money. Yes, you do have to walk up 30 steps to get to the elevator but in Europe you are lucky to have an elevator at all. No complaints about my stay. Would definitely recommend it to friends. |
9 |
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Anonymous
Young couple
United Kingdom
June 23, 2009
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The staff at this hotel are wonderful and so helpful (especially Monty) - as soon as we arrived at the hotel we were made to feel so welcome. We would definitely stay at the hotel Alessandra again. The location of the hotel is brilliant as it is only a few minutes walk away from all the major tourist sights. |
9 |
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Patricia
Family with older children
Jackson, MS,
United States of America
June 19, 2009
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The staff was wonderful and very good hotel for the money. The hotel's location is very good for sightseeing in Florence. If I go back to Florence I will always stay at the Hotel Alessandra. |
9.5 |
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Susan
Mature couple
Sammamish,
United States of America
May 21, 2009
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Friendly staff, excellent location, comfortable room. |
9.5 |
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Ernesto
Young couple
mexico,
Mexico
April 13, 2009
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The location and the zise of the rooms |
6.5 |
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Anonymous
Solo traveller
United Kingdom
April 2, 2009
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The staff were fantastic, very happy, helpful, genuine friendly people Showers struggled with demand in the morning - so I just had mine in the evening - not an issue, in an older building |
9.5 |
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Jennifer
Solo traveller
Charleston,
United States of America
March 28, 2009
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The location of Hotel Alessandra is hard to beat. The rooms are clean and comfortable. Most importantly, the staff is wonderfully helpful and kind. They made it a pleasure to stay there. |
9.5 |
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Terence
Mature couple
Ascot,
United Kingdom
February 21, 2009
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The staff were helpful and well-humoured. The room was not well cleaned on one occasion but the manager swiftly corrected this. The hotel had a little too much character, given that there were 103 stairs to climb from street level to the room (although the miniscule and sometime malfunctioning lift is designed to save roughly half the steps) Breakfast was good - but why can't Italians produce... |
6 |
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Chris
Mature couple
Campbells Bay,
New Zealand
November 9, 2008
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Staff were most obliging and friendly |
9 |
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Anonymous
Mature couple
United States of America
November 9, 2008
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too many stairs; no mention of this in the website. |
7.5 |
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Adrian
Young couple
PUERTO MADRYN - CHUBUT,
Argentina
November 3, 2009
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La ubicación. |
7.5 |
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Torsten
Solo traveller
Limburg,
Germany
October 26, 2009
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Top top top top top |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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