Bathroom; decor of rooms; a little run-down and very basic
We had a nice experience here. The staff is supremely nice and helpful, really extraordinary many thanks!
The rooms, on the other hand, are a mixed bag. I find many of the professional pictures a little misleading; the hotel in total and our room looked quite different from those. Honestly, the room was very basic and run-down and the decor was barely tasteful. (Others may look different.) That being said, the beds are very comfortable, room was clean, and the location is perfect right in the historic district close to Ponte Vecchio. We even had a nice view. So, in total we had an enjoyable stay, but you should be prepared for what expects you. It is absolutely ok if you plan on spending the day in Florence and coming "home" only at night to sleep. We found our room a bit pricy for what it offered and how it looked, but then again, that may be Florence in season!
Bear in mind that there is an elevator, but it starts only on the first floor, so this is not a wheelchair accessible hotel (but then again, almost nothing is in Florence..).