Hotel Alessandra  

La cordialità dello staff, la pulizia, la bellezza dell'hotel stesso

Nulla

La posizione, dire eccezionale è poco! In pieno centro storico, a pochi passi da Ponte Vecchio e ancora meno da Piazza della Signoria...favoloso! Lo staff, davvero impeccabile oltre che molto molto cordiale e simpatico! Molto utile la possibilità, per chi viaggia in auto, di poter usufruire del garage convenzionato con l'Hotel. Bar e Reception aperte 24h.

L'hotel è privo di ristorante, ma non è una pecca dato che la zona è piena di ottimi locali! L'arredamento, leggermente antiquato...ma tutto sommato è un'inezia.

cordialità staff, posizione, struttura old style

qualche parte da rimodernare

il personale molto affabile la logistica dell'hotel

il bagno in corridoio

Tutto lo staff è eccezionale, ci hanno risolto tutti i problemi, dal parcheggio, alla prenotazione musei, alla scelta dei ristorante. un particolare ringraziamento al sig. Monti... strepitoso! Se volete sentirvi a casa questo è il posto giusto.... se tornerò a Firenze saprò esattamente dove andare a dormire. L'hotel è a 150 metri da ponte vecchio, 200 da palazzo vecchio e 5 minuti a piedi dal duomo... E' pulitissimo e comodissimo... consigliatissimo!

Wifi

Eccezionale accoglienza da parte di tutto lo staff ed in particolare del sig. Monti. Posizione incantevole con vista sulla cupola della cattedrale.

Dà l'idea di una grande famiglia, la posizione,l'ospitalità.

L'ascensore posta al primo piano, non è agevole con I bagagli e il fatto che si presenta come una casa privata, per cui non c'è nessuno che ti indichi quello di cui hai bisogno.

Devo fare I complimenti allo staff che si è dimostrato molto gentile ed amichevole. L'hotel è inoltre molto tranquillo situato benissimo e con una eccelente prima colazione.

La grandezza della stanza

In primis la cordialità e la disponibilità, dalla proprietà al personale, poi la pulizia nella struttura, la grandezza e la disposizione della camera, la varietà di alimenti durante la colazione ed infine la posizione centralissima dell'Hotel.

Friendly and helpful staff. Great location, safe, good breakfast. I'd stay there again.

The staff were extremely helpful and warm. It is an honest, very clean, excellently located hotel. It is not a luxury hotel (and it could not be at this price), but it is a great hotel for its category. We stayed at the junior suite with a river view. It is an enormous room, with a great view.

This did not affect us, but be aware that this is not a good hotel for anyone with mobility issues. There are 30 steps until you reach the lift (and it is one of those tiny old-fashioned lifts). The junior suite is about 10 steps down from reception, and the bathroom is three steps down again.

Staff were fantastic. Location is hard to beat. Value for money us right up there. Yes there might be flasher places to stay but you will need much deeper pockets to get them.

The location was about the best in Florence. The staff, very friendly and very helpful. A GREAT HOTEL IN A GREAT CITY. We hope to return to Hotel Alessandra some day.

Definitely the best hotel I stayed in(!), due to the familial atmosphere, wonderful staff, comfortable rooms, best location and a great breakfast. Although not a fancy one, with many stairs and a tinny elevator, the attitude is so warm and pleasant, that you really don't care. The decor is homely and full of character, the staff are particularly helpful and it feels intimate: a home away from home!

Everythig!! Perfectly located, really comfortable, clean & very large & luxurious rooms & bathroom. The staff are not only very friendly but go out of their way to help & give good advice. We loved every minute of our stay & will definately stay there again!!

Nothing!!

The location was great. The staff were pretty friendly.

The bathroom was right down the end of the hall and you had two sets of keys, one for your room, one for the bathroom. This was very uncomfortable for me and my wife. It was quite noisy once people started moving.

The staff were wonderful (particularly Andrea and, of course, Monty) both before and during my stay; they were helpful, kind and courteous. The hotel was in an excellent location - one block from the Ponte Vecchio - close to everything! There was a lovely breakfast every morning, and all of this for such a reasonable price!

I can't think of anything - even the "dreaded" 30 steps were do-able... and there were only 28!

Easy, straightforward, friendly, excellent service.

Shower curtain didn't have weights at the bottom (so it wraps itself around you too easily which is horrible). Glass doors are better still... Breakfast finished at 0930 which is a bit early for holiday mode...

It is very cute. We had a warm feeling.

Location and staff were top notch. All the big museums and points of interest were within a few minutes stroll. Staff were very friendly and helpful.

Only issue is door lock. Old style door does not lock automatically, requires one to lock it from inside, can be quite dangerous in case of emergency.

The staff were, without doubt, the friendliest, most helpful and charming of any employees we were in contact with anywhere in the month we spent in Europe. From the young man who looked after the reception desk when we arrived to the lovely lady in the breakfast room, we were treated with politeness and an attitude that we were welcome. I would recommend this hotel to anyone looking for a laid-back, homey place to stay in the middle of a fascinating city.

Those darn stairs to get to reception.

The staff were so helpful . nothing was too much trouble . breakfast was good

The steps up to reception , as we had large suitcase and until we reached reception and then the young man helped us with them tto our room .For an older couple this was a draw back .

Friendly staff, great location