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Score from 865 reviews Good 7.9/10

Newest reviews for Alessandro Palace

  • Anna
      Belgium
    September 9, 2014

    Staff was very friendly. Location close to station terminal. No problems with check in or check out.

    Noisy airconditioning. Even with airconditioning the room was to hot to sleep in.

    7.9

  • Alexa
      United Kingdom
    September 7, 2014

    Very helpful staff, clean and good size room. Breakfast for 4euros was adequate with as much food as you needed.

    Lift out of order on last day but helpful guy on reception brought our case down from 3rd floor.

    7.9

  • Anonymous
      United Kingdom
    August 28, 2014

    Very basic, what you pay is what you get.

    5.8

  • Robert
      Australia
    August 26, 2014

    Pub crawl, cheap cocktails

    Staff were rude. Location is a long walk to all major sites, very dirty facilities.

    4.2

  • Mohammad
      United Kingdom
    August 24, 2014

    Staff were approachable and helpful. 24hour reception; the bathroom was clean and the air conditioner was working making sleep comfortable. The location is great as all buses and metro lines (A and B) start or pass from Roma Termini.

    It is a hostel; there was nothing in particular that I didn't like. Make sure you bring a lock and towel. I brought my own and I had no problem.

    8.8

  • Thossawan
      Thailand
    August 21, 2014

    the location is perfect the staff was very nice

    the sheet of bed so smelly the bathroom was a bit dirty

    8.3

  • Larissa
      Brazil
    August 19, 2014

    I like that i reserved a mixed room, but the hostel tryied to put me on a female room.

    10

  • Rohit
      India
    August 15, 2014

    This is a great place with jolly staff every ready to help you. Ya location is very central n everything is easily accessible. For bag packers it's ideal.

    Size of the bathrooms. The bed quality was poor n the beds were squeaky.

    8.3

  • Anonymous
      United Kingdom
    August 10, 2014

    Nice roof terrace Fine location not too far from everything

    Sewage smell from bathroom made whole room smell (v. bad it woke us up & we didn't sleep) staff were not very helpful. Despite alerting them to the problem in the middle of the night they offered no alternative room, were not sympathetic and very reluctant to give any refund. After a long argument they finally decided to give us the majority back whilst sticking by their argument that this is just what you expect from a hostel.

    3.3

  • Diana
      United Kingdom
    August 8, 2014

    Staff was very helpful and friendly. The hostel organises lots of social activities in order to get to know other people. The 4 person dorms are clean, in a good state with comfortable beds and an ensuite bathroom. Free wifi in the whole hostel.

    The area around Termini station is a bit dodgy, but you should be fine unless you are going to walk there on your own in the middle of the night.

    8.8

  • Anonymous
      Italy
    July 20, 2014

    The mattress was soft. The bedroom and bathroom were clean.

    The pillow was rock hard and smelt bad. It was very hot at night, even though the air conditioning was on.

    7.9

  • Mona
      United Kingdom
    July 10, 2014

    The social events were amazing and the staff were really friendly. It's a great environment to meet fellow travellers. All in all, troubles aside, I definitely recommend it. Such a great vibe.

    When we arrived, the sheets hadn't been cleaned after the previous guests had slept in them. We had to ask twice to get them to change them and even then they didn't wash them, they just gave us a clean fitted sheet and folded the dirty blanket. Also, the bathroom constantly smelt like sewage.

    6.7

  • Chiara
      Spain
    July 3, 2014

    the location helped a lot if you are travelling by train

    my room was really dirty. The worst thing was the staff, they were really rude and didn't helped at all.

    3.3

  • Sandra
      Brazil
    July 2, 2014

    Localizaçao.

    Without credibility. No kitchen. No Microwave. Locked window. 5 euros for the loss of the card that turns on the lights in the room.

    5

  • Anonymous
      United States of America
    July 1, 2014

    The staff in extremely helpful and the location is perfect. Right near termini and most sights are walkable.

    Sharing a room with that many people can be hassle. Just a heads up.

    10

  • Anonymous
      Denmark
    June 18, 2014

    Outlets were available for each bed.

    Breakfast was not included in booking and the shower did not drain.

    8.3

  • Anonymous
      Australia
    June 13, 2014

    Rooftop bar and events, always good people to meet, spacious rooms, mostly friendly staff! (especially the events people)

    No kitchen!! (Rome is very expensive to eat and drink in so I ended up spending too much money on food because of no kitchen) also no free breakfast is not great for same reason - 4 euros is too much for a hostel breakfast. Also had a slight hiccup with one of the staff members who made me and another solo girl feel uncomfortable but he did apologise the next day which we appreciated and made sure to be very kind to me the rest of my stay

    7.1

  • Zhuowei
      Germany
    June 11, 2014

    every night party

    9.6

  • Roberto
      United States of America
    June 10, 2014

    The staff was very friendly and willing to help at all times. Great place for a short stay in Rome!

    7.1

  • Lynzie
      United Kingdom
    June 8, 2014

    Extremely friendly staff put me at ease straight away. It was my first time staying in a hostel and it couldn't have been better. It was comfortable with a friendly atmosphere and while also being a great location from Termini station. With a good choice of restaurants and pizzerias nearby too.

    7.9

  • John
      Canada
    June 5, 2014

    Great first experience in a hostel. Would definitely stay there again

    8.3

  • Anonymous
      United States of America
    June 2, 2014

    It was conveniently located and the staff was friendly.

    There were ticks in one of our beds upon arrival. When we found this out, they checked out the bed, then refunded us our money. We ended up staying at a different hotel. They say this was very unusual...

    5.4

  • Anonymous
      Brazil
    May 21, 2014

    The receptionist was a little disrespectful with me making jokings about going out with me. As a woman traveling alone I didn't feel that much safe in a place like that. But besides that, have nothing to complain about the place.

    6.7

  • Evgeniya
      Russia
    May 20, 2014

    Very closed to termini. Clean, nice people, always ready to help

    8.8

  • Sabrina
      Germany
    May 15, 2014

    The rooms are clean and quite big, nice bathrooms and the staff is very nice. There is a cool rooftop (but without view) and a nice bar. The location is really good, just a few minutes from Stazione Termini.

    The WLAN didn't always work.

    9.2

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