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Newest reviews for Hotel Alex

  • Anonymous
      Pakistan
    September 1, 2014

    Every about the Hotel is very good.

    It is not in the main city area

    9.2

  • Tatiana
      United States of America
    September 1, 2014

    It was clean, neat with good service.

    A little bit far from city center

    7.5

  • Konstantinos
      Germany
    August 29, 2014

    The hotelstaff was nice and helpful.The room was comfortable and clean.Breakfast was good.The hotel was near the tramstop.The centre was only seven stops by tram.There was tram every 5 minutes.

    There wasn't fridge in the room.Wi-Fi connection wasn't very good.

    9.6

  • Adrian
      Germany
    August 24, 2014

    Breakfast Lady was excellent Location - really is just 10 mins by tram to the centre Price

    Car park was really really small.....

    7.9

  • Nicola
      United Kingdom
    August 22, 2014

    This hotel was convenient to see the sights of Florence, we used the tram which was so easy, reasonably priced and close to hotel. The rooms at the front were a little noisy from traffic in the mornings but this did not affect us as it was the time when we were getting up anyway. The rooms were a good size, clean and comfortable

    nothing

    9.6

  • Georgios
      Greece
    August 18, 2014

    -Wonderful beds -Comfortable transportation to center with close-by tram -good value for money

    -Very small lift

    7.9

  • Supanut
      Thailand
    August 11, 2014

    Staffs are very nice and helpful. The location is very near to the tram so that you have no need to drive a car into the city of Florence. It is very convenience.

    Elevator is very small. You can ride it only one or two people per time. If you have a plan to improve, it would be great!

    9.2

  • Kate
      United Kingdom
    August 9, 2014

    Great breakfast, amazing room (especially for such a good price), lovely hotel, great location for the tram into central Florence, excellent private parking facilities, very attentive, friendly and helpful staff

    Wi-fi signal wasn't great in our room - but no biggie! :)

    9.6

  • Aleksandr
      Luxembourg
    August 6, 2014

    - The breakfasts were good

    - The Wi-Fi did not work at all, we even cannot book next hotel for our travel. - The pillows were too uncomfortable and tough.

    6.3

  • Sam
      United States of America
    August 3, 2014

    That booking.com dropped the ball in not finding us another place to stay in the old part of town when they were notified our reservation was being canceled. First and last time we'll ever use booking.com. And we're informing all of our traveling friends.

    9.6

  • Tomasz
      United Kingdom
    July 27, 2014

    clean and spacious room, close to tram stop, good location overall, delicious breakfast and nice restaurant by the hotel

    air conditioning was not working and temperature in our room during the night reached 28 degrees, one of the receptionist was rude

    6.3

  • James
      United States of America
    July 25, 2014

    The morning of my departure I had to leave before the next staff member arrived for his desk shift. When I explained this dilemma (in English) the individual working the desk stayed 1.5 hours beyond his night shift to make sure someone was there during my checkout time so I didn't miss my train. In addition to this my fiancée and I were always kindly greeted by the personnel and even the chef at the hotel restaurant went out of his way to greet us and give us tips on traveling in Florence. When we return I can assure you we will be staying at this marvelous location again!

    I have nothing negative to say about Hotel Alex. It is a fantastic institution!

    8.8

  • Rasa
      Lithuania
    July 24, 2014

    delicious breakfast, friendly staffs, quite.

    far from city centre, had to wait when our room will be cleaned (it was at 4 p.m.), beds are very unconfortable

    7.1

  • Christopher
      United Kingdom
    July 23, 2014

    Very nice decor

    The bathroom smelled

    5.8

  • Anonymous
      Lithuania
    July 20, 2014

    Clean room, air conditioner, easy to reach city center by bus

    Poor Wi-Fi (sometimes not even working), small bathroom, paid parking (very hard to park car, because of little space)

    7.9

  • Amin
      Germany
    July 14, 2014

    I loved the staff, the food, the facilities. Everything was just great!

    I needed internet for my work very much and some days (don't know why?!) there were no internet access. When I asked the reception the only answer was that my internet works! and this was not a matter of problem with my device because both my laptop and mobile didn't connect and I was not the only person having this problem. The interesting this is that the day after the internet was working just fine with the same device, and again another day "Not connecting"!!

    7.9

  • Anna
      Russia
    July 9, 2014

    The staff is very helpful! The location is also nice and quiet - it takes only 10 minutes to get to the city centre by tram - we knew it from the very beginning:)

    10

  • Nicole
      Australia
    July 2, 2014

    Hotel has everything you need, and good, close transport to all the sights. Very friendly and helpful staff.

    9.2

  • Tom
      United States of America
    June 23, 2014

    Great location, good breakfast, great staff.

    Small rooms, only one mirror.

    8.3

  • Alex
      Germany
    June 22, 2014

    Staff

    10

  • Jackie
      United Kingdom
    June 18, 2014

    Comfortable, clean and pleasant restaurant. Good tram connection to sights.

    No other restaurants within walking distance

    7.9

  • Christine
      United Kingdom
    June 16, 2014

    Friendly staff. Breakfast good.

    Restaurant in the evening, food wasn't up to scratch. Hotel understaffed.

    7.1

  • Poonsap
      Thailand
    June 16, 2014

    Very convenient location, 15-20 minutes by tram to Florence S.M.N. train station. Friendly and supportive staff, good breakfast, clean and appropriate room space with elevator in the building.

    9.6

  • Tsz
      United Kingdom
    June 10, 2014

    nice location, only around 10mins to centre. staff is friendly and breakfast is nice.

    wifi sometimes doesnt work, the place for shower in the bathroom is small and weird

    6.7

  • Gordon
      United Kingdom
    June 6, 2014

    Excellent position a few minutes from the Autostrada. Comfortable quiet room. Close to tram to City centre. Food good if a little expensive.

    The tiny lift was a minor irritation.

    7.9

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