Vivahotel Alexander Novoli

Localização, acessos

Uma funcionária do hotel entrou no quarto para fazer limpezas e abriu os presentes que tinhamos adquirido, apresentei queixa no hotel deste abuso.

Great location just outside the city limits so no ZTL fines to deal with. On excellent bus route with it stopping right outside the hotel and taking you straight to the bus/rail station where the city sightseeing tours start from. A bit dated but our rooms were on the first floor with large interconnecting balconies (only 1st floor) with views towards mountains. Very convenient for Firenze airport.Popular with coach tours. Staff spoke very good English and very helpful. When to a very Italian local pizzeria about 15mins away, need to know Italian. Very pleased with the hotel and great base even though we only stayed one night. On site private car park a plus.

No tea/coffee making facilties in rooms but they have vending machines for cold drinks and tea/coffee opposite the lifts on the ground floor. Area a very urban and not anywhere for an evening strole.

good valu for money

We booked 3 nights because the internet said we would have internet access/wifi. When we arrived there was no internet for the 3 days we were there. We needed it to coordinate our trip

Parking facilities outside

Change the stars of the hotel - it was 4* before 15 years

Convience to city center. Easy transportation to from airport and city center.

Breakfast was a joke.

The location is very good - outside the city center and easy to reach by car, but with good connection with the center using a bus, the bus station is very close to the hotel.

The hotel is not new, but the condition is ok.

very clean tidy and helpfull

i just stayed one night but was good

Very friendly staff. Although close to the airport, no noise from planes, and close to the highway. Quiet neighbourhoud, and bus takes you to town in 15 min. Approximately. Despite reviews of other people, I found the breakfast to be ok, but it depended a bit on the staff of the day; the older employees seemed to be better at providing service and making sure everything was filled up.

The hotels' internet computer was broken the whole week I was there, and the networkcables I got from reception didn't even fit the socket in their own wall. The cleaning staff didn't understand the meaning of the 'Do not disturb' sign and barged into my room while I was sleeping. The aircondintioning in my room only worked on the highest speed, and the plug in the bathtub was broken. The restaurant is never open for dinner at night; reception has to call for a pizza, which even they don't recommend since it's not that good. The area around the hotel is no surrounding for kids or girls late at night.

Very good hotel, best value for money if you travel by car and don't want to pay a lot for parking in the center of the city. Going to the center was easy, 20 minutes by 1 bus (ticket costs 1 euro per 60 min). Staff at reception was great, when we paid they by mistake gave us change 100 Euro less (we even didn't notice it), and in 30 min they called our room, told about it and returned the missing money.

One of the best value-for-your-money hotels we've stayed in Italy. Very helpful staff. Rooms were clean and okay, bathroom big. Breakfast was good. Very easy to reach the city centre - the bus stop was in front of the hotel and it goes directly to Piazza Republica/Duomo. Best of all - free parking in their fenced parking area. We asked the hotel staff that if we can leave the car in the parking area after we check-out since we're still touring the town - they said yes.

Don't go expecting Four Seasons service here - you'll receive what you paid for.

This hotel is part of the best western group. I recomend this hotel if you travel by car, because they have a free parking. The location is not the best, but there is a bus no.22 that take you right to the center in 20 min. One trip is 1.20 EUR and you can buy tickets from reception. The staff were outstanding. Good breakfast, but they have the same meal every day.

Rooms are clean and confortable even the hotel is very old.

Finding the hotel for a person who does not know about the city was very difficult. Going to the city center is not very easy.

peaceful, clean comfortable.

I would have like to have a hot drink at breakfast and a service instead of the take away I had to carry with me to the airport, but the experience may have been exceptional. It was early in the morning (6am) and te dining room was not funtioning. . perhaps they could have done better. I still think they were good.