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Via Dei Macci 84, Santa Croce, 50122 Florence, Italy – Show map
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367 verified reviews
The staff speaks English
Al Giglio Bottonato's staff speaks: Portuguese, Italian, English, Danish
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Italian, English, Danish
Ciompi (0.1 miles) Sant' Ambrogio (0 miles)
Cibreo (0 miles)
Cibreo (0 miles)
1:00 PM - 6:00 PM
7:00 AM - 9:30 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years is charged EUR 10 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of EUR 100 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 368 reviews
Value for money
Show reviews from:
May 4, 2015
The ventilation was very poor. AC was not made available, it was installed. Noise at night was a huge issue. The lighting in the apartment was terrible.
The location was good except for the noise. Good connections to public transportation.
April 27, 2015
The streets outside the apartment are very noisy until about 1:30 am and can clearly be heard inside and it is also quite noisy within the apartment. We did struggle to locate the apartment but that could just be us!
The apartment was very clean and had everything we needed for our stay and location for sites was very good.
April 14, 2015
If you arrive after 6 pm forget about this property. Nobody will come to receive you. We stood there for five days and they did not even thrown the garbage...
Excellent location, good facillities. Despite the "minuses" it worth.
March 1, 2015
Close to all main atractions. New and clean room.
February 9, 2015
WE DIDN'T LIKE ANYTHING WHICH WE SAW: ATTENTION FOR PAYING. HE TOLD ME THAT IT'S IMPOSSIBILE WHIT THAT CARD DURING THE CHECK IN. TOMORROW HE GOT IT FROM THE SAME CARD. HE IS NOT POLITE,NOT PROFESSIONAL, FIRST DOCUMENT AND PAYMENT HE HAS TO HAVE THEN HE SHOWS APARTMENT.WE SAW 2 APARTMENTS ONE HAS HORRIBLE SMELL. APARTMENTS NOT SO LIKE IN FOTOS. HORIBLE COLOURS.ALSO UNPOLITE MAN. SO WE DECIDED TO NOT TO STAY.WHICH I SAW I CAN'T SAY ANYONE TO GO THERE.
January 8, 2015
There is no sign of the hotel. The buildings on the road (a narrow path) have two different numbers and a tourist does not know which is the correct number. You must find the address and press the bell to open the door. A bit dangerous to walk late at night. Heating does not work at night.
The location is in the historic center of Firenze BUT there is no parking for the car. Excellent for pedestrians. Very cosy and clean apartments, warm and comfortable furnished. Supermarket, and everything you need within the walk distance.
December 22, 2014
From the beginning there were problems. We had emailed them several times since booking the hotel a month or so ago to make sure they had adequate facilities etc and had received no response. Our flight was moved due to the strike on the 12th and so we were travelling from Milan, and would not be at the apartment until at least 9pm. At the last minute, our requests for a late check in were all denied, leaving us somewhat high and dry as there would be no-one there to meet us. Thankfully booking.com stepped in and refunded us part of the stay so we could book another hotel with more flexible hours for 1 night. The apartment (Madam Butterfy) was supposed to accommodate 4 people but it only managed 3 at a stretch. We wanted a large apartment, and it appeared to be the smallest. One of the 2 electric hobs did not work. When we complained to the lady about this, she told us that this was the same for everyone, and that we could use the microwave. She did not mention this when we checked in, otherwise we could have planned a bit better with shopping. There were mosquitos everywhere in the apartment, no doubt made worse by the fact that the heating seemed to be turned up quite high. We complained about this, and were told the heating is controlled remotely, and is set to 21 degrees, 'quite normal'. This was too hot for us, even with the windows wide open (letting more mosquitos in). There was only 1 pillow each and 1 towel each. Every time we asked for something she seemed very annoyed and dismissive. Also, she was sat right by the front door, meaning that you had to squeeze past her every time you wanted to leave the building. Either way it felt like an imposition. Not good customer service. We weren't the only ones with problems as another family were left stranded at reception after she had disappeared at a crucial time. Strange things kept happening in the apartment, such as the shower spurting out water suddenly, or the kettle turning on for no reason.
The apartment was in a good location, not too far from the Duomo and the River, and right next to a really cheap market that sold lots of lovely fresh fruit and vegetables. There was decent lighting in the kitchen area and the mattress was really comfortable. The shower was the right temperature. The decor was quite nice, especially the wrought iron spiral staircase. There was also a cushion on the underside of the staircase to stop you bashing your head, which was quite considerate.
December 21, 2014
Only a little noisy outside because there is a small square nearby, but it does not matter.
Everything is great. I was surprised to see the ceiling painting when i entered into the room. All the facilities are well maintained and ready to be used.
December 5, 2014
Only 1 key, we were a group of friends.
Bathroom facilities Clean Coffee machine in the apartment Wifi Comfort Tv Design and fresco ceiling
December 1, 2014
wi-fi cut in and out sometimes but that was the only complaint!
the location was great as well as the set up
November 13, 2014
There is no elevator, so we need to carry our big and heavy luggage up to second floor ourselves. Besides, it is very noisy outside even at midnight which caused us can't sleep well. This may due to there are few restaurant/pub downstairs.
The staff and facilities are excellent. We are very satisfied with that.
October 25, 2014
so noisy! didn't sleep most of the night. lucky we were there for one night only
Apartment was really nice, very clean, good location
October 20, 2014
October 13, 2014
Overall we were disappointed with apartment 'Madam Butterfly" it was not good value for money.Spiral staircase needs mentioning in publicity could be difficult for elderly people.Small,no comfortable chairs on which to sit simply a fold up third bed which only seated one.Lack of storage for clothes no drawers. One bedside light not working. Owner not there on arrival waited 1 hour Lack of basic utensils in kitchen total 3 knives, forks, spoons,wooden spoon and fork.No serving spoons, no side plates,only one cooking ring working and a faulty coffee machine, nothing with which to make tea. We were very disappointed as had hoped to budget by having a few evening meals in the property but this was very difficult. Advertised for 3 but this would have been very claustrophobic.Would NOT recommend this aprtment
The property was well situated within reasonable walking distance of all Florence Historic attractions. Spotlessly clean and bathroom excellent. Owner helpful.Other apartments looked beetr and more spacious
October 6, 2014
Very noisey at night from late night revellers in the local restaurants/bars and square and early in the morning with council workers clearing up
Attractive apartment and otherwise good location for those who want to share in the night. Good location to major areas of interest.
October 6, 2014
The only negative was the odd smell. I cannot be sure it was associated with the room because I did encounter the smell when on the street in other parts of the city. It was not an air conditioner problem and it wasn't unpleasant enough to be problematic, but it was noticeable.
This apartment-style accommodation is conveniently located and walking to most of the central part of the city is easily done. It was nice to be able to get lunch and breakfast food (and wine) and have it in the room. This saved a lot of cost and provided a nice oasis in the middle of a lot of walking. I would definitely recommend Al Giglio Bottonato.
October 2, 2014
At night downstairs was the gathering place for young people, complete with barking dogs till 3 am.Take earplugs. The woman who looks after the place was never there before 10.30am of after 6pm. So no password for WiFI ,no cleaning daily and no toilet paper.
Loved the accommodation, the price and the location in the daytime
September 30, 2014
Staff was rude especially the gentleman there. Kitchen was not well stocked, there were very few utensils and we had to buy things like dishwasher soap, salt etc which is usually provided in other places so we were then carrying that extra stuff with us unnecessarily. A lot of steep steps and noisy street at night.
Good location, walking distance to all sights, clean
September 30, 2014
There were three beds but only two blankets. It was a little hard to get a hard of the manager to arrange a check in time - once we did it worked out great.
The manager was very nice and helpful. The rooms were beautiful, warm and comfortable. The manager was around most of the day, we were able to store luggage early on our check in day and late on our departure day. It was quiet and in a very nice neighborhood.
September 29, 2014
As the apartment is centrally located it is quite loud at night time. Especially so at the weekend when it was even louder and even later. The apartment could do with providing guests some complimentary ear plugs. That said, we still had a decent nights sleep, but we would bring ear plugs next time.
Perfect location right in the city centre. About a 15-20 minute walk to the station (25 if your stuck behind a tour group). Great restaurants and bars literally on your doorstep, plus a theatre too. The apartment was well beautifully decorated in a traditional style, with all the facilities we needed. Wifi was fast enough.
September 29, 2014
The photos is a complete lie. The apartment does not look like that AT all. The only true representative is the patio... The bedding is old dirty blankets. The apartment is not clean and the shower does not work.
September 27, 2014
No kettle in the kitchen. Our host forgot to bring us some tourist maps of the area.(but we got around OK) it would have been nice to have someone point out where the nearest supermarket was.
The seclusion. Plenty of room. Close to most stuff. Being able to go to the markets and then cook for ourselves. We were met at the door when our taxi pulled up.
September 21, 2014
The only disadvantage is that you will have to walk past the Post Office building - the worst designed building, perhaps in all of Italy! But it's not too close, and you'll soon get back to the real quality!
The first impression of this apartment was "wow", and that remained our view. Striking decoration of an expansive room. Superb bathroom, lovely kitchen, with china and cutlery in proper sets, a microwave, hob fridge and a kettle. Comfortable bed on a mezzanine accessed by a standard spiral staircase; bathroom off the bedroom. Effective air conditioning. Nice welcome. The apartment is within easy walking distance of the centre of Florence along traffic free (in Italian terms) streets. Lots of local colour around. Good supermarkets close by, good provisions immediately outside.
September 10, 2014
The payment was blocked for 3 times.
You can park your car close to the appartments, during the weekend it's free. Walking distance to the center. Nice appartments in Florentine style equiped with all you can need. Small but very cosy rooftop.
September 4, 2014
It turned out that Florence has major parking constraints and street parking is limited to residents. Garage parking can run you 50-60 Euro for a day. We finally figured out where to park through trial and error and feedback from the staff. I recommend researching it ahead of time.
Huge newly renovated apartment in a historical building facing a small piazza. The quality of the renovation was top notch. Farmers market nearby. Reasonable walk to city center. Great friendly staff. Overall, a great experience. Would stay there again.
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