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Via Dei Macci 84, Florence Historic Center, 50122 Florence, Italy – Show map
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354 verified reviews
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Al Giglio Bottonato's staff speaks: Portuguese, Italian, English, Danish
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Public parking is available at a location nearby (reservation is not possible) and charges apply.
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Italian, English, Danish
1:00 PM - 6:00 PM
7:00 AM - 9:30 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years is charged EUR 10 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 355 reviews
Value for money
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The location is in the historic center of Firenze BUT there is no parking for the car. Excellent for pedestrians. Very cosy and clean apartments, warm and comfortable furnished. Supermarket, and everything you need within the walk distance.
There is no sign of the hotel. The buildings on the road (a narrow path) have two different numbers and a tourist does not know which is the correct number. You must find the address and press the bell to open the door. A bit dangerous to walk late at night. Heating does not work at night.
The apartment was in a good location, not too far from the Duomo and the River, and right next to a really cheap market that sold lots of lovely fresh fruit and vegetables. There was decent lighting in the kitchen area and the mattress was really comfortable. The shower was the right temperature. The decor was quite nice, especially the wrought iron spiral staircase. There was also a cushion on the underside of the staircase to stop you bashing your head, which was quite considerate.
From the beginning there were problems. We had emailed them several times since booking the hotel a month or so ago to make sure they had adequate facilities etc and had received no response. Our flight was moved due to the strike on the 12th and so we were travelling from Milan, and would not be at the apartment until at least 9pm. At the last minute, our requests for a late check in were all denied, leaving us somewhat high and dry as there would be no-one there to meet us. Thankfully booking.com stepped in and refunded us part of the stay so we could book another hotel with more flexible hours for 1 night. The apartment (Madam Butterfy) was supposed to accommodate 4 people but it only managed 3 at a stretch. We wanted a large apartment, and it appeared to be the smallest. One of the 2 electric hobs did not work. When we complained to the lady about this, she told us that this was the same for everyone, and that we could use the microwave. She did not mention this when we checked in, otherwise we could have planned a bit better with shopping. There were mosquitos everywhere in the apartment, no doubt made worse by the fact that the heating seemed to be turned up quite high. We complained about this, and were told the heating is controlled remotely, and is set to 21 degrees, 'quite normal'. This was too hot for us, even with the windows wide open (letting more mosquitos in). There was only 1 pillow each and 1 towel each. Every time we asked for something she seemed very annoyed and dismissive. Also, she was sat right by the front door, meaning that you had to squeeze past her every time you wanted to leave the building. Either way it felt like an imposition. Not good customer service. We weren't the only ones with problems as another family were left stranded at reception after she had disappeared at a crucial time. Strange things kept happening in the apartment, such as the shower spurting out water suddenly, or the kettle turning on for no reason.
Everything is great. I was surprised to see the ceiling painting when i entered into the room. All the facilities are well maintained and ready to be used.
Only a little noisy outside because there is a small square nearby, but it does not matter.
Bathroom facilities Clean Coffee machine in the apartment Wifi Comfort Tv Design and fresco ceiling
Only 1 key, we were a group of friends.
the location was great as well as the set up
wi-fi cut in and out sometimes but that was the only complaint!
The staff and facilities are excellent. We are very satisfied with that.
There is no elevator, so we need to carry our big and heavy luggage up to second floor ourselves. Besides, it is very noisy outside even at midnight which caused us can't sleep well. This may due to there are few restaurant/pub downstairs.
Apartment was really nice, very clean, good location
so noisy! didn't sleep most of the night. lucky we were there for one night only
The property was well situated within reasonable walking distance of all Florence Historic attractions. Spotlessly clean and bathroom excellent. Owner helpful.Other apartments looked beetr and more spacious
Overall we were disappointed with apartment 'Madam Butterfly" it was not good value for money.Spiral staircase needs mentioning in publicity could be difficult for elderly people.Small,no comfortable chairs on which to sit simply a fold up third bed which only seated one.Lack of storage for clothes no drawers. One bedside light not working. Owner not there on arrival waited 1 hour Lack of basic utensils in kitchen total 3 knives, forks, spoons,wooden spoon and fork.No serving spoons, no side plates,only one cooking ring working and a faulty coffee machine, nothing with which to make tea. We were very disappointed as had hoped to budget by having a few evening meals in the property but this was very difficult. Advertised for 3 but this would have been very claustrophobic.Would NOT recommend this aprtment
Attractive apartment and otherwise good location for those who want to share in the night. Good location to major areas of interest.
Very noisey at night from late night revellers in the local restaurants/bars and square and early in the morning with council workers clearing up
This apartment-style accommodation is conveniently located and walking to most of the central part of the city is easily done. It was nice to be able to get lunch and breakfast food (and wine) and have it in the room. This saved a lot of cost and provided a nice oasis in the middle of a lot of walking. I would definitely recommend Al Giglio Bottonato.
The only negative was the odd smell. I cannot be sure it was associated with the room because I did encounter the smell when on the street in other parts of the city. It was not an air conditioner problem and it wasn't unpleasant enough to be problematic, but it was noticeable.
Loved the accommodation, the price and the location in the daytime
At night downstairs was the gathering place for young people, complete with barking dogs till 3 am.Take earplugs. The woman who looks after the place was never there before 10.30am of after 6pm. So no password for WiFI ,no cleaning daily and no toilet paper.
Good location, walking distance to all sights, clean
Staff was rude especially the gentleman there. Kitchen was not well stocked, there were very few utensils and we had to buy things like dishwasher soap, salt etc which is usually provided in other places so we were then carrying that extra stuff with us unnecessarily. A lot of steep steps and noisy street at night.
The manager was very nice and helpful. The rooms were beautiful, warm and comfortable. The manager was around most of the day, we were able to store luggage early on our check in day and late on our departure day. It was quiet and in a very nice neighborhood.
There were three beds but only two blankets. It was a little hard to get a hard of the manager to arrange a check in time - once we did it worked out great.
Perfect location right in the city centre. About a 15-20 minute walk to the station (25 if your stuck behind a tour group). Great restaurants and bars literally on your doorstep, plus a theatre too. The apartment was well beautifully decorated in a traditional style, with all the facilities we needed. Wifi was fast enough.
As the apartment is centrally located it is quite loud at night time. Especially so at the weekend when it was even louder and even later. The apartment could do with providing guests some complimentary ear plugs. That said, we still had a decent nights sleep, but we would bring ear plugs next time.
The photos is a complete lie. The apartment does not look like that AT all. The only true representative is the patio... The bedding is old dirty blankets. The apartment is not clean and the shower does not work.
The seclusion. Plenty of room. Close to most stuff. Being able to go to the markets and then cook for ourselves. We were met at the door when our taxi pulled up.
No kettle in the kitchen. Our host forgot to bring us some tourist maps of the area.(but we got around OK) it would have been nice to have someone point out where the nearest supermarket was.
The first impression of this apartment was "wow", and that remained our view. Striking decoration of an expansive room. Superb bathroom, lovely kitchen, with china and cutlery in proper sets, a microwave, hob fridge and a kettle. Comfortable bed on a mezzanine accessed by a standard spiral staircase; bathroom off the bedroom. Effective air conditioning. Nice welcome. The apartment is within easy walking distance of the centre of Florence along traffic free (in Italian terms) streets. Lots of local colour around. Good supermarkets close by, good provisions immediately outside.
The only disadvantage is that you will have to walk past the Post Office building - the worst designed building, perhaps in all of Italy! But it's not too close, and you'll soon get back to the real quality!
You can park your car close to the appartments, during the weekend it's free. Walking distance to the center. Nice appartments in Florentine style equiped with all you can need. Small but very cosy rooftop.
The payment was blocked for 3 times.
Huge newly renovated apartment in a historical building facing a small piazza. The quality of the renovation was top notch. Farmers market nearby. Reasonable walk to city center. Great friendly staff. Overall, a great experience. Would stay there again.
It turned out that Florence has major parking constraints and street parking is limited to residents. Garage parking can run you 50-60 Euro for a day. We finally figured out where to park through trial and error and feedback from the staff. I recommend researching it ahead of time.
Great location. Away from main tourist area but within walking distance of everything.
Noisy at night as on piazza with eateries below.
Location is excellent.
Appartment is old, but clean.
Great location. Plenty of room for a couple. Quirky mezzanine bedroom. New bathroom. Good value. Good wifi. Air conditioning.
The piazza outside our window was a meeting place for people to drink and they were a bit noisy till about midnight.
For a few days, we were able to pretend we belonged, in our own apartment, buying a few groceries, stopping home for lunch... The facilities were just fine, very comfortable. The apartment was very, very clean. The host, though only there for check-in (it's an apartment, not a B&B,) was available by note, or cell in case of emergency. The location was really perfect for sight-seeing and the price quite reasonable, compared with other destinations on our trip! Luka met us when we arrived and carried our bags up all the stairs (gentleman!). He was very kind.
We had a little trouble finding it - directions on the website or email could be better. Even the pubs around it didn't know about the apartment - Luka should chat up his neighbours! The red and black numbering system threw us off, too. We had a SUPER-noisy neighbour who played incredibly loud music the first two nights - we had thought at first that it was noise from the piazza below, but it wasn't. Still, they didn't play it that late, and we were so tired I don't think they could have kept us awake anyway. The kitchen facilities are a little sparse. But when I saw there was no spatula, Luka said he would reimburse me for one (I said I might buy one; he didn't suggest it!). I didn't, because there is also no frying pan, lol. I gather most people visiting don't cook there. I scrambled eggs in the pot and they were great.
Great location, great room. Excellent hot water for bathing.
No cleaning supplies or towels for washing dishes
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