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2063 S.Croce, Santa Croce, 30135 Venice, Italy – Show map
Excellent location – rated 9.3/10! (score from 154 reviews)
Rated by guests after their stay at Hotel Al Ponte Mocenigo.
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154 verified reviews
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Hotel Al Ponte Mocenigo's staff speaks: Italian
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Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Baggage Storage, Fax/Photocopying
Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
Up to two older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 154 reviews
Value for money
Show reviews from:
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Featuring a breakfast terrace on the banks of the Grand Canal and a rooftop hot tub, Palazzo Stern is in a traditional Venetian building. Rooms have antique furniture and satellite TV.
Score from 260 reviews Wonderful
Rooms were superb, staff very helpful and breakfast was yummy. Very grateful for the loan of the wellies!
Wifi signal kept dropping out but I believe they were changing provider the day we left
Accessible via San Stae station both for the vaporetto and Alilaguna and is also near Rialto by foot. The hotel had concierge staff round-the-clock. Serves excellent breakfast.
The beds could be bigger and more comfortable. Found it to be hard
very close to orange line's stop of Alilaguna's airport boat shuttle, good breakfast, great front office with very helpful manager and personnel, beautiful room (I stayed their building across the main building stay away from the bar at night for better sleep). Everywhere walking distance and this is what you should do in Venice. I recommend small carry on size bags, I struggled with my large suitcase, climbing the stairs up and down first I arrived to Venice main bus and train terminal. About 20mins walking to hotel was exhausting! Narrow streets are confusing, creepy at nights but did not have any issues walking. Finding directions is the most challenging since gps coverage is hard in narrow streets and passages under the buildings. It was time for high tides and water level was up about 1.2m therefore most of the streets were filled with water which made walking difficult, but hotel had free rain boots, just another great idea to help unprepared customers. But I do not think anyone would carry rain boots to an international vacation anyway! I highly recommend this place!
extreme proximity to ferry port friendly boss spacious rooms
Excellent location, very nice and characteristic building, warm staff. Rooms are very clean and comfortable. Great value for money.
Amazing building and equally amazing staff! Breakfast was amazing.
The staff were very friendly and extremely helpful, great value for money too.
I am sure I have already reviewed this hotel. We loved everything about the place. The service, the comfort, the food and location - cannot fault anything.
Homemade breakfasts in their garden patio, Very quaint/
Stairs going up to the rooms
Great hotel location, right next (40 meters) to san stae waterbus stop. Its the same stop for alilaguna buses that gets you straight to the airport. Its very close to the rialto bridge (9 min walk) and also next to the upper beautiful side of the city. We stayed at the new annex which is 30 meter from the main hotel, big room, very clean, with wifi and air-codition. Great breakfast location, out to the small garden. All the personnel was very helpfull and kind.
The wifi signal sometimes was very low. The breakfast could be just a little better. Nothing more.
The owners are warm and accommodating, with excellent suggestions for restaurants. Location easy to find from St. Stae Vaparetto stop. Excellent value.
Very nice staff, breakfast, good position to go Rialto and Piazza San Marco
For us little hard bed
Friendly helpful staff available 24 hours a day. Useful pre-arrival information in an email. Lovely breakfast staff. Wonderful quiet room which had fabulous decor and space. This hotel will be difficult to beat!
I stayed there 2 weeks ago 25th - 29th July. The directions given by hotel staff were easy to follow and the we reached easily. We stayed in the annex in room 42 ( double superior room ) and the room was great but it didn't have a balcony but that was OK , it had a large window overlooking a canal. The room was clean and big , the double bed was comfortable , the bathroom was a good size with an excellent shower. Hotel breakfast was simple yet amazing ; they had cereals (Coco pops, muesli), fruit, yogurts, cold cuts, cheese. fresh juices and they had freshly baked croissants and bread served to your table. Staff serving breakfast were helpful and friendly. The hotel has free WiFi in all areas and they have a PC in case you need to empty your camera card to a USB drive or check your flight details ( they printed my boarding pass for free). Also the hotel staff at reception along with the owners who were there at the front desk at the morning ( Mr.Walter & Mr.Sandro) were friendly and they helped with recommendations for restaurants and anytime I needed help they offered it immediately. The hotel is in a great location ; 10 minutes walk ( an amazing walk in Venice streets , alleys and canals ) to Rialto Bridge area and 20 minutes walk to P.San Marco. The hotel offers maps and they can show you direction to any place on the map. The hotel is at San Stae Vaporatto ( water boat ) station and if you don't like walking you can easily take the Vaporatto to Rialto Bridge , San Marco or any other attraction you wish to visit. Checkout was easy and they kept the luggage as our flight was at night so we enjoyed also our last day at Venice. I would definitely recommend this place to anyone as it is a real value for money. Tips : 1.carry with you small gifts from your country and give it to the staff at reception , it will make them happy ( I carried small key-chains ) 2.
The WiFi had an issue and used to disconnect while surfing the internet , probably a technical issue with the wireless AP as we were staying in annex.
comfortable and nicely decorated rooms Extremely helpful, kind and considerate staff beautiful building in a quiet calle, very close to the water bus stop reasonably priced given quality and location
Friendly staff. Comfortable, spacious and nicely furnished room in the annexe. Excellent breakfast. Quiet location near vaporetto stop.
No real issues.
Nice little hotel. Great breakfast. Helpful staff.
Very hard bed.
- Location is perfect, central and right next to boat stop. Very calm zone 15 mins walk to every must see spots, also filled with plenty of small good restaurants (not the tourist trap kind). - Room and bathroom were very spacious and confortable. - The breakfast was nice, in a pateo with a very nice ambience.
- A bit expensive, but this is Venice in July!
very well managed the two hosts are most professional and helpful breakfast is nice and the hotel is well located
the only minor gripe--and it was unseasonably hot in Venice--was the A/C had trouble keeping up.
Very close to vaporetto stop. Friendly, helpful staff. Quiet room and location.
The room was beautiful, staff were friendly & helpful. Great location & easy walk to main tourist attractions
Lovely hotel in a perfect location near to the Realto Bridge, very comfortable , they provided a mattress topper when we said that we found the bed a little hard. Yummy continental breakfast . The staff are exceptional , Walter and Sandro are very attentive. We had a superb 4 day stay
V friendly staff that allowed us to drop bags and an earlier check in. Gave us time saving hints and sent us off with some goodies for breakfast despite a horribly early start. Boat bus stop to airport and centre only 2 mins away - easy. Walking to centre easy too. Room and facilities lovely. Highly recommend.
Wonderful! We book this hotel as first time in Venice, the hotel is very close to water bus which very convinient to go to train station, airport and any where in Venice. The hotel is like small wonderful family and room is spacious and clean.we love this hotel and definitely come back next time we travel to venice.
Location was extremely convenient. Just 2 minute walk from San Stae water stop. Great breakfast with barista to start the day. Friendly staff. Fridge in room.
The beds were a bit firmer than I care for. Bathroom was a little small but nicely done.
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