Hotel Altavilla

Close to Rome terminal.

I asked in purpose if air-conditioning costs extra when I checked in (I knew it must be included anyways). It was replied that it costs extra but for us it was free... There are 2 hotels in one building. Both have individual lift. The one in our hotel broke down, so we had to use, not the other hotel's lift, but the third one belong to the building. I think the building is mixed with 2 hotels and normal residents. One night we entered the hotel through the third lift and saw kids running down with waste carton box. Possibly to sell the carton box for money??? The room was clean, but afterwards never cleaned, esp toilet, nor bed sheets were changed. Air con switches off by itself by central control to save energy (Same experience with us in Florence). Maybe as a family with a baby, we were offered the end room for its size, though not big at all, to fit the baby bed. The warm water pressure in shower hour was not enough for shower. (We asked for a room with bath tub, we did get one we can use, but it is much smaller than "standard" size) For cheap price this is what you will get, judge it yourself

Very friendly and helpful reception staff.

The staff were very helpful, friendly and went out of their way to give information and guidelines for places to eat.

There was only one lift and had long waiting time to get to breakfast

The friendly and helpful staff.

the hotel was very close to Termini station and Via Cavour. It was easy to get about.

The breakfast was inclusive but not very good. I would have enjoyed some fresh fruit. Also there was no bath plug for the bath so no bath was possible for my elderly mother.

Location, close to Termini (tube, bus).

Breakfast was poor as well as service at breakfast.

Good location

Cleanliness

The staff were very friendly and helpful. (except the one from night to early morning who made me one 2 blocks in very cold weather to confirm my tour reservation instead of calling them as I requested.) The facilities were adequate and the place was near to the Train Station.

Fairly convenient location.

Breakfast choice was rather limited: jam, honey, chocolate, jam, honey, chocolate, ...

It was convinent for bus and metro transport which made travelling round the city easy.

There was only one lift and this is shared by two hotels and although there was stairs for fire escape there was no other means of getting to rooms which oftenn meant delays in getting down to breakfast or out of the hotel at busy times

The hotel staff were very friendly and the accommodation, although basic, was comfortable.

There is only one lift and no stairs so with everyone wanting to go to breakfast it sometimes took some time before you could actually get to the ground floor.

The hotel was conveniently situated very near Termini station and the city centre. It was basic, but clean and the staff were friendly and helpful

Otherwise then their managers being greedy for double booking rooms hotel stuff was friendly, especially young guy who helped me with getting around the city.

I booked 4 bed room 5 months in advance. When I arrived, to my surprise, hotel already sold that room to somebody else so I had to be in 3 bed room with makeshift bed for first two days until I get my room. that room was very poorly cleaned, dusty and there was refrigerator mounted on the wall over makeshift bed (!!